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Modern Milkman US Avis 

712
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were completely charmed by the two employees who came to our house to sign us up. It's been fun trying new things, and the quality of the food has been excellent. We appreciate that you're focus... Voir plus

Noté 5 sur 5 étoiles

Fairly new to Modern Milkman but so far so good. The whole process of ordering and changing your weekly order is very easy and there are reminders so nothing is missed. The stand out products in ter... Voir plus

Noté 5 sur 5 étoiles

I was introduced to this by a door-to-door salesperson. It's a great way to support local farms. The ordering/changes have been super easy and the communication from the company is very clear - you a... Voir plus

Noté 3 sur 5 étoiles

Great idea, needs major tweaking. Great sales rep. Too many tomatoes - box of yellow (not very tasty, several were overripe and had leaked into packaging); half a dozen ripe red tomatoes (of which 2 a... Voir plus

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À propos de l'entreprise

À propos de Modern Milkman US

Écrit par l'entreprise

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


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4,4

Excellent

TrustScore 4.5 sur 5

712 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,4

Tous les avis

(712)

710 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Bad business with you

Bad business with you, order was delivered in a wrong house. Will never do this again my money was refunded anyway. Not a good experience.

25 juillet 2026
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Réponse de Modern Milkman US

Hi there,

Thank you for sharing your feedback with us. I am so sorry to hear that your order was delivered to the wrong address. This is certainly not the level of service we aim to provide, and I completely understand your frustration.

I have passed your feedback to the relevant team to ensure this is thoroughly reviewed and addressed with the driver. While I am glad your money was refunded, I apologize for the poor experience and the inconvenience caused.

We appreciate you letting us know, and we wish you all the best.
Irene

Noté 5 sur 5 étoiles

The milk is cold and delicious

The milk is cold and delicious. The yogurt tasty. The oj is not acidic. The bread perfection. I love that I can get local milk in glass bottles and not have to drag them home from a store.

22 juillet 2026
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Réponse de Modern Milkman US

Hi Nicole,

Thank you so much for such a glowing review!

We are thrilled to hear that you are loving the freshness of your cold milk, tasty yoghurt, smooth OJ, and perfect bread! Delivering fresh, local essentials straight to your doorstep—and taking the heavy lifting off your hands—is exactly what we aim for.

Thank you for supporting local produce and choosing eco-friendly glass bottles. We look forward to continuing to bring your favorites right to your door!

Kind regards,
Irene

Noté 5 sur 5 étoiles

Most products are excellent and the…

Most products are excellent and the service is remarkable, Most products are top quality. Some of the products have contents like seed or soybean oils which I will not consume. Overall, are very pleased.

25 juillet 2026
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Réponse de Modern Milkman US

Hi James,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you are very pleased overall with our service and that you find the quality of our products to be remarkable.

We also really appreciate your honest feedback regarding ingredient choices like seed and soybean oils. We aim to offer options that suit a wide variety of dietary preferences, so I have passed your comments directly to the relevant team for future consideration as we continue to review and expand our grocery selection.

Thank you for your ongoing support, and we look forward to continuing to deliver your favorites!
Irene

Noté 5 sur 5 étoiles

Satisfied %100

What can I say? Your milk, butter, and chocolate pudding is 10/10. Your delivery personnel are very polite, good natured and friendly. Can't say bad word about your products or delivery men. Keep up the good work. I appreciate you all and your great service.

14 août 2026
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Réponse de Modern Milkman US

Hi Diane,

Thank you so much for taking the time to share such an incredible review!

We are absolutely thrilled to hear that our milk, butter, and chocolate pudding hit a 10/10 mark for you! Knowing that our products hit the spot and that our delivery team brightens your morning with friendly, polite service means everything to us.

We will be sure to pass your kind words along to your local driver and relevant team—feedback like this really makes their hard work worthwhile.

Thank you for your support, and we look forward to continuing to serve you!
Irene

Noté 4 sur 5 étoiles

Not for all

The shop has items visible and unavailable in my area. There is limited things to choose from making it not worth repeat buying every week. The stuff that is available are things I do not use enough to warrant spending the money on it weekly.

21 juillet 2026
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Réponse de Modern Milkman US

Hi Andrea,

Thank you for sharing your feedback with us! We completely understand how frustrating it is to see items in our shop that aren't available for delivery in your area, and we apologize for the disappointing experience.

I have passed your feedback to the relevant teams so they can review how regional availability is displayed in our shop and work on expanding our grocery selection to better suit your weekly needs.

We really appreciate you taking the time to give us your thoughts, as customer feedback is essential in helping us improve our range and service.

Kind regards,
Irene

Noté 5 sur 5 étoiles

I love the ease of use of your website… I love the experience from end to end

I love the ease of use of your website when placing the order all the way through the professional delivery in one of the best looking vans ever. I just love the whole experience and continue to recommend it to my family and friends.

24 juillet 2026
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Réponse de Modern Milkman US

Hi Judy,

Thank you so much for such a wonderful review!

We are absolutely thrilled to hear that you enjoy using our website and that our delivery team and eye-catching vans have made such a great impression! Delivering a seamless, top-quality experience from click to doorstep is what we strive for every day.

Knowing that you continue to recommend us to your family and friends truly means the world to our entire team. Thank you for your support and for being such a valued part of our community!

Kind regards,
Irene

Noté 4 sur 5 étoiles

The quality of products the convenience…

The quality of products the convenience of delivery.

21 juillet 2026
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Réponse de Modern Milkman US

Hi Everald,

Thank you so much for the great feedback! We are thrilled to hear that you are loving both the quality of our products and the convenience of doorstep delivery.

We truly appreciate your support and look forward to bringing you your next order!
Irene

Noté 1 sur 5 étoiles

The concept is great but

The concept is great . Products seem good enough but first delivery and the guy doesn’t know eggs shouldn’t be left out in 90 degree weather and couldn’t be bothered putting them in my cooler . Customer service is awful!!! Yall didn’t even try and do anything to make it right and we’re fine with me canceling.

23 juillet 2026
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Réponse de Modern Milkman US

Hi Victoria,

Thank you for sharing your feedback, and please accept our sincere apologies for your delivery experience. We are deeply sorry that your eggs were not placed in your cooler as expected, especially in 90-degree weather, and that your interactions with our customer service team made you feel like your business was not important to us. That is certainly not the level of care and service we aim to provide.

We have passed your feedback directly to our local delivery and customer service teams so we can address this with the driver and ensure we take steps to improve.

I will also be reaching out to you via email shortly to ensure that any outstanding issue is resolved for you. We truly appreciate you giving us a try and helping us improve.

Kind regards,
Irene

Noté 1 sur 5 étoiles

I want to cancel the subscription but…

I want to cancel the subscription but you website doesn’t allow me to do so. No phone number to reach out, and nobody answered my email

22 juillet 2026
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Réponse de Modern Milkman US

Hi Aline,

Thank you for leaving your review, and please accept our sincere apologies for the frustration caused when trying to cancel your subscription. We completely understand how inconvenient it is when you are unable to manage your account options online or get a prompt response to your emails.

Your feedback regarding the website cancellation process and communication delays has been passed directly to the relevant team so we can make the necessary improvements.

As we want to make it right, I investigated your account and see that a member of our customer service team has reached out to you regarding the email you sent and to process your cancellation request. However, we sincerely apologise if you did not receive the email.

I can confirm that your milk round is now closed, and no further deliveries will be made or payments taken from your account.

Thank you for trying us, and we wish you all the best.
Irene

Noté 5 sur 5 étoiles
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Réponse de Modern Milkman US

Hi Jenny,

Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying both our service and the quality of our produce.

We truly appreciate your support and look forward to bringing you your next delivery!
Irene

Noté 5 sur 5 étoiles

Excellent product!

Excellent product!! Is just that we are small family and don’t use much ! One thing I didn’t like is that they leave the product outside in the hot weather and I never receive a message to let me know it was deliver

13 juillet 2026
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Réponse de Modern Milkman US

Hi Laura,

Thank you for taking the time to leave us your feedback! We are thrilled to hear that you love the quality of our products, though we are sorry for any frustration regarding delivery notifications and warm weather.

Our drivers typically leave orders in the designated safe space or delivery area noted on your account. To help keep your items safe and fresh until you collect them, we offer insulated coolboxes designed to protect perishable goods from the elements or you can use one you have.

We have passed your feedback regarding delivery notifications directly to our team so we can continue improving our service.

Thank you again for giving our service a try, and we wish you all the best.
Irene

Noté 5 sur 5 étoiles

Love the ability to change ( add or remove) items as needed.

Love your products and your attention to my feedback. It is easy to customize my orders and this flexibility is a huge plus. Thank you.

18 juillet 2026
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Réponse de Modern Milkman US

Hi Eliza,

Thank you so much for the wonderful review! We are delighted to hear that you love our products and appreciate our commitment to listening to your feedback.

Providing a flexible, easy-to-use service that adapts to your needs is always our top priority, so it’s fantastic to know the order customization is working so well for you.

We truly appreciate your support and look forward to bringing you your next delivery!
Irene

Noté 5 sur 5 étoiles

Products and Deliver

Delivery, products - might be my imagination, but milk in a glass bottle taste so much better. I added fresh butter to one of my deliveries, don't think I will go back to store bought.

19 juillet 2026
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Réponse de Modern Milkman US

Hi Rose,

Thank you so much for the wonderful review! There really is something special about cold milk from a glass bottle, and we couldn't agree more about fresh butter—it's hard to go back once you've tried it!

We are thrilled to hear you're loving the deliveries and products. Thank you for your support, and we look forward to bringing you your next order!
Irene

Noté 5 sur 5 étoiles
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Réponse de Modern Milkman US

Hi Robert,

Thank you so much for the fantastic review! We are delighted to hear that you are enjoying the service and finding it so convenient.

We truly appreciate your support and look forward to bringing you your next delivery!
Irene

Noté 5 sur 5 étoiles

Amazing

Amazing, milk is good and I get it every week.

17 juillet 2026
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Réponse de Modern Milkman US

Hi Rosa,

Thank you so much for the wonderful review! We are thrilled to hear that you love the milk and enjoy having it delivered to your doorstep every single week.

We truly appreciate your continued support and look forward to your next weekly delivery!
Irene

Noté 5 sur 5 étoiles
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Réponse de Modern Milkman US

Hi Sylvia,

Thank you so much for the lovely review! We are delighted to hear that you are very happy with your milk.

We truly appreciate your support and look forward to bringing you your next delivery!
Irene

Noté 5 sur 5 étoiles

As a new member I’m pleased.

As a new member I’m pleased.
Highly recommended.

17 juillet 2026
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Réponse de Modern Milkman US

Hi Esther,

Welcome to the family, and thank you so much for the fantastic review! We are absolutely thrilled to hear that you are enjoying the service as a new member and recommending us to others.

We truly appreciate your support and look forward to bringing you many more great deliveries to come!
Irene

Noté 5 sur 5 étoiles

Great products and service.

Great products and service.

2 juillet 2026
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Réponse de Modern Milkman US

Hi Angela,

Thank you so much for the lovely review! We are delighted to hear that you are enjoying both our products and our service.

We truly appreciate your support and look forward to bringing you your next delivery!
Irene

Noté 5 sur 5 étoiles

Very good products and delivery in time

Very good products and delivery in time

17 juillet 2026
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Réponse de Modern Milkman US

Hi Roseli,

Thank you so much for the great review! We are delighted to hear that you are enjoying our products and experiencing reliable, on-time deliveries.

We truly appreciate your support and look forward to bringing you your next order!
Irene

Noté 5 sur 5 étoiles

My order was kept cold

My order was kept cold, came within the window of time, All items were correct

16 juillet 2026
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Réponse de Modern Milkman US

Hi Claire.

Thank you so much for the wonderful review! We are thrilled to hear that your items arrived perfectly chilled, right on time, and with everything correct in your order.

We truly appreciate your support and look forward to delivering to you again soon!

Kind regards,
Irene

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