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Modern Milkman US Avis 

710
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were completely charmed by the two employees who came to our house to sign us up. It's been fun trying new things, and the quality of the food has been excellent. We appreciate that you're focus... Voir plus

Noté 5 sur 5 étoiles

Fairly new to Modern Milkman but so far so good. The whole process of ordering and changing your weekly order is very easy and there are reminders so nothing is missed. The stand out products in ter... Voir plus

Noté 5 sur 5 étoiles

I was introduced to this by a door-to-door salesperson. It's a great way to support local farms. The ordering/changes have been super easy and the communication from the company is very clear - you a... Voir plus

Noté 3 sur 5 étoiles

Great idea, needs major tweaking. Great sales rep. Too many tomatoes - box of yellow (not very tasty, several were overripe and had leaked into packaging); half a dozen ripe red tomatoes (of which 2 a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Modern Milkman US

Écrit par l'entreprise

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


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4,4

Excellent

TrustScore 4.5 sur 5

710 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,4

Tous les avis

(710)

705 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very happy with the experience

Very happy with the experience. Love getting local fresh products direct.

31 juillet 2026
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Réponse de Modern Milkman US

Hi Debra,

Thank you so much for the glowing review! We are thrilled to hear how much you're enjoying your experience and getting fresh, locally sourced products delivered straight to your door. Connecting our community with fantastic local produce is what we're all about.

We really appreciate your support!
Irene

Noté 5 sur 5 étoiles

Product is unbelievably delicious

Product is unbelievably delicious. The delivery is always within the time frame given. The delivery people are respectful of my property and always leave my order on my deck. Easy for someone like me. A little old, a little slow. 😊

29 juillet 2026
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Réponse de Modern Milkman US

Hi Tarah,

Thank you so much for such a lovely review! We are absolutely thrilled to hear how much you love the products and that our delivery team is taking great care of you by leaving your orders right on your deck. Making fresh deliveries easy, safe, and convenient for you is what we're all about.

We really appreciate your support and look forward to your next order!
Irene

Noté 5 sur 5 étoiles

Great product

Great product. Solid delivery.

29 juillet 2026
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Réponse de Modern Milkman US

Hi Laurie,

Thank you so much for the awesome review! We're thrilled to hear that you're loving our products and that our delivery service is hitting the mark for you. Reliable service and high quality are what we strive for every time.

We really appreciate your support!
Irene

Noté 5 sur 5 étoiles

Delivery is easy and good quality

Delivery is easy and good quality

29 juillet 2026
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Réponse de Modern Milkman US

Hi Jessica,

Thank you so much for the great review!

We are thrilled to hear that your doorstep deliveries are making life easy and that you're loving the top quality of our products! Delivering fresh essentials conveniently is what we strive for every day.

Thank you for your support and for being a wonderful part of the Modern Milkman family!

Kind regards,
Irene

Noté 3 sur 5 étoiles

My order had one ice pack and eggs were…

My order had one ice pack and eggs were left without ice pack. When I got home from work items had been sitting out in warm air for over 4hrs. Very disappointing

30 juillet 2026
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Réponse de Modern Milkman US

Hi Claudia,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your items were left exposed to the warm weather for over four hours. We know how disappointing that must be.

Your feedback has been passed directly to your delivery driver to ensure your items are stored as safely as possible in the future.

Additionally, I have reached out to you via email to know if any of the items were unusable due to the temperature so we can make this right for you.

Thank you again for bringing this to our attention!

Kind regards,
Irene

Noté 5 sur 5 étoiles

amazing chocolate milk and iced tea

20 août 2026
Avis spontané
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Réponse de Modern Milkman US

Hi there,

Thank you so much for the fantastic review!

We are thrilled to hear that our chocolate milk and iced tea are a hit! Delivering refreshing, delicious treats straight to your doorstep is what we love to do.

Thank you for your support and for being a wonderful part of the Modern Milkman family!

Kind regards,
Irene

Noté 1 sur 5 étoiles

I took everything out of my cart Didn't…

I took everything out of my cart Didn't want any more orders. AN ORDER WAS AUTOGENERATED
There's nobody that I can speak to by phone.
I DO NOT DEAL WITH COMPANIES THAT HAVE NO PHONE NUMBER.
They say they'll give me a credit.I don't wanna credit.I want a refund. I put a dispute in with my credit card company.
I WANT MY MONEY REFUNDED!

24 juillet 2026
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Réponse de Modern Milkman US

Hi Charlene,

Thank you for taking the time to share your feedback with us, and we sincerely apologize for the frustration and inconvenience caused regarding your account and auto-generated order.

We take issues like this very seriously. Please be assured that your feedback regarding our online order management and customer support contact options has been passed on directly to the relevant team for review.

Additionally, we can confirm that we have processed a full refund for the payment directly back to your original payment method, rather than issuing account credit. Depending on your bank, please allow a few business days for the funds to reflect in your account.

Thank you for your patience while we resolved this for you, and we wish you all the best.

Kind regards,
Irene

Noté 5 sur 5 étoiles

Just delivering to the house is 10 star

Just delivering to the house is 10 star
I love it a little of everything

30 juillet 2026
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Réponse de Modern Milkman US

Hi Karen,

Thank you so much for the amazing review!

A 10-star rating absolutely makes our day! We are thrilled to hear how much you love the convenience of doorstep delivery and exploring our range; there really is a little something for everyone.

Thank you for your fantastic support and for being such a valued part of the Modern Milkman family!

Kind regards,
Irene

Noté 5 sur 5 étoiles

LOVE modern milkman you guys rock!

LOVE modern milkman you guys rock!

30 juillet 2026
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Réponse de Modern Milkman US

Hi Andrea,

Thank you so much for the awesome review!

We LOVE having you on the round; you rock too! Bringing fresh, eco-friendly goodies straight to your doorstep is always our pleasure.

Thank you for your fantastic energy and support!

Kind regards,
Irene

Noté 3 sur 5 étoiles

Not a lot of produce in the box.

The only reason I gave 3 stars was because the amount of vegetables in my box wasn't worth the amount paid. The delivery was amazing. I forgot to put my cooler out and they left an ice pack in the bag which I appreciated.

29 juillet 2026
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Réponse de Modern Milkman US

Hi Ashley,

Thank you for taking the time to share your review!

We are so glad to hear that you had an amazing delivery experience and that our driver took the extra care to leave an ice pack for your items!

We also really appreciate your honest feedback regarding the vegetable box. We always strive to offer great value and freshness, so we're very sorry to hear that the quantity fell short of your expectations. Your comments have been passed along directly to the relevant team as we continuously work to improve our offerings.

Thank you for your support and for sharing your thoughts!

Kind regards,
Irene

Noté 3 sur 5 étoiles

Interesting idea

Interesting idea, but very expensive for what it is.

29 juillet 2026
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Réponse de Modern Milkman US

Hi Tom,

Thank you for taking the time to share your feedback! We're glad you find the concept of eco-friendly doorstep delivery interesting, though we completely understand your concerns regarding the pricing.

We take all pricing feedback seriously, and your comments have been shared directly with our relevant team as we continuously work to offer the best possible value to our customers. I have also investigated your account and sent you an email to assist you directly and resolve any outstanding issues you may have.

Thank you again for giving us a try and sharing your thoughts!
Irene

Noté 4 sur 5 étoiles

Easy process but bread not so fresh

The whole process is great-easy website format and quick delivery, but the bread we got the first week was very dry. It didn’t seem fresh at all. When I opened it to have the first slice, it felt and tasted like it was week old bread.

27 juillet 2026
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Réponse de Modern Milkman US

Hi Ann,

Thank you for taking the time to leave us a review and share your feedback. We are glad to hear that you enjoyed our quick delivery and found the website easy to use, but we are truly sorry to hear that the bread you received was dry and not up to our usual fresh standard.

We take product quality issues very seriously, so please rest assured that your comments have been passed directly to our Quality Team for review. Additionally, we have credited your account for the affected item, which can be used towards your next payment.

We have sent you an email to gather a few more details so we can look into this further and make things right for you.

Thank you again for bringing this to our attention, and we appreciate your patience while we assist you!

Kind regards,
Irene

Noté 3 sur 5 étoiles

I have no problem with any of the…

I have no problem with any of the products. They are all great. I do have issues with the website. It is better than the old one, but still makes it very difficult to halt orders, especially beyond 1 week. These recurring orders are geared toward multi-person households, not the single. I just can't eat all this dairy or any of the other products in a week.

17 juillet 2026
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Réponse de Modern Milkman US

Hi Karen,

Thank you for taking the time to leave us a review and for your feedback! We’re delighted to hear that you love the products and that you're finding the new website to be an improvement.

We completely understand your frustration regarding the difficulty in pausing deliveries beyond a single week, especially as a single-person household. We want our service to be as flexible and convenient as possible for everyone, regardless of household size.

Please rest assured that your feedback about the website and pausing features has been passed directly to the relevant team for review. Additionally, we have sent you an email to help assist you directly with setting up a pause for your deliveries if you still require help with this.

Thank you again for your valuable insights and support!
Irene

Noté 5 sur 5 étoiles

Smooth delivery fair prices & EXCELLENT…

Smooth delivery fair prices & EXCELLENT products. Very happy.

29 juillet 2026
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Réponse de Modern Milkman US

Hi Aileen,

Thank you so much for the fantastic 5-star review! 🥛✨

We are thrilled to hear that you're enjoying our smooth delivery, fair prices, and excellent products. Knowing that you're very happy with the service truly brightens our day!

Thank you for being a valued part of our community and supporting local deliveries!

Kind regards,
Irene

Noté 5 sur 5 étoiles

Delivery was great but

Delivery was great although product pricing is a bit high following the initial account fee

29 juillet 2026
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Réponse de Modern Milkman US

Hi Mark,

Thank you so much for taking the time to share your review! We’re thrilled to hear that your delivery went smoothly and that you had a great experience with our service.

We completely understand your feedback regarding our product pricing. We work hard to balance competitive pricing with local sourcing, sustainable packaging, and the convenience of doorstep delivery, but we know every penny counts. Your feedback has been shared directly with the relevant team as we continually look for ways to offer the best value to our customers.

Thank you again for your support and valuable feedback!
Irene

Noté 5 sur 5 étoiles

We love the products and the service

We love the products and the service

27 juillet 2026
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Réponse de Modern Milkman US

Hi Angela,

Thank you so much for the lovely feedback! We are thrilled to hear that you are enjoying both our products and the service.

Your support means the world to us!
Irene

Noté 4 sur 5 étoiles

Everything was pretty good

Everything was pretty good, I didn’t like how all the bottles were put in one plastic bag on my porch. The bag was so very heavy to bring in.

26 juillet 2026
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Réponse de Modern Milkman US

Hi Linda,

Thank you for taking the time to leave us a review and for sharing your feedback. We are glad to hear that overall your experience was pretty good, but we sincerely apologize for the inconvenience and frustration caused by your bottles being left in a single, heavy plastic bag.

We have raised this concern directly with the Area Manager and your delivery driver to ensure that this will not happen again.

Thank you for bringing this to our attention, and we appreciate your support and for helping us improve.

Kind regards,
Irene

Noté 1 sur 5 étoiles

I have left a previous review of the…

I have left a previous review of the modern milkman and my opinions are again concerning to me. I received yogurt from a local Connecticut company at my last delivery on Thursday. I opened one of them up this morning today Monday and it has mold on top. this is the second time this has happened. I have reached out to the company that supplied the yogurt to modern milkman, and it appears that modern milkman buys their product from an authorized distributor, which is fine except that there’s obviously a problem because the yogurt is arriving at my home with mold on it, I am no longer going to be doing business with the modern milkman. This experience was not what I had expected. You cannot reach out to anybody in this country. Let alone the state because I believe they’re using a third-party vendor from another country they can’t truly empathize with you and they can’t address any direct questions. Everything looks like it’s from a Q card. I did sign up for the round which is the modern milkman‘s program to get a reduced cost on weekly deliveries. I did ask them to refund the annual fee of $220 approximately and I also asked them to prorate it because I did use it for about a month. They refuse to do either and now they don’t reply at all beware this company might’ve started out with good intentions. It’s a local dairy, but the company itself is not what you think perhaps the local dairy is and you might be better off going up to Oak Ridge in Ellington and buying your products directly but for me that’s too far from my home. I will go back to buying my products locally and I will not do business with the modern milkman, and I will make sure that I convey that to the people that I know.

17 août 2026
Avis spontané
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Réponse de Modern Milkman US

Hi Lisa,

Thank you for taking the time to share your detailed feedback, and we sincerely apologize for your experience with the moldy yogurt and the frustration caused by our customer support and subscription refund policies. We completely understand why this situation is concerning to you.

We have raised your concerns directly with our Complaints Team for a thorough review. A member of the team will be reaching out to you via call and email shortly to directly address the issues with your product quality and your subscription refund request.

We appreciate your patience while we work to resolve this for you.

Kind regards,
Irene

Noté 1 sur 5 étoiles

Bad business with you

Bad business with you, order was delivered in a wrong house. Will never do this again my money was refunded anyway. Not a good experience.

25 juillet 2026
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Réponse de Modern Milkman US

Hi there,

Thank you for sharing your feedback with us. I am so sorry to hear that your order was delivered to the wrong address. This is certainly not the level of service we aim to provide, and I completely understand your frustration.

I have passed your feedback to the relevant team to ensure this is thoroughly reviewed and addressed with the driver. While I am glad your money was refunded, I apologize for the poor experience and the inconvenience caused.

We appreciate you letting us know, and we wish you all the best.
Irene

Noté 5 sur 5 étoiles

The milk is cold and delicious

The milk is cold and delicious. The yogurt tasty. The oj is not acidic. The bread perfection. I love that I can get local milk in glass bottles and not have to drag them home from a store.

22 juillet 2026
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Réponse de Modern Milkman US

Hi Nicole,

Thank you so much for such a glowing review!

We are thrilled to hear that you are loving the freshness of your cold milk, tasty yoghurt, smooth OJ, and perfect bread! Delivering fresh, local essentials straight to your doorstep—and taking the heavy lifting off your hands—is exactly what we aim for.

Thank you for supporting local produce and choosing eco-friendly glass bottles. We look forward to continuing to bring your favorites right to your door!

Kind regards,
Irene

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