We were completely charmed by the two employees who came to our house to sign us up. It's been fun trying new things, and the quality of the food has been excellent. We appreciate that you're focus... Voir plus
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Lisez les avis des autres
I was introduced to this by a door-to-door salesperson. It's a great way to support local farms. The ordering/changes have been super easy and the communication from the company is very clear - you a... Voir plus
Fairly new to Modern Milkman but so far so good. The whole process of ordering and changing your weekly order is very easy and there are reminders so nothing is missed. The stand out products in ter... Voir plus
Great idea, needs major tweaking. Great sales rep. Too many tomatoes - box of yellow (not very tasty, several were overripe and had leaked into packaging); half a dozen ripe red tomatoes (of which 2 a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Modern Milkman US
Écrit par l'entreprise
Shop sustainably with confidence
Fresh groceries delivered to your doorstep
We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.
Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.
Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.
We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.
Fresh food. Less waste. Delivered simply.
Coordonnées de contact
Etats-Unis
- us.modernmilkman.com
Join The Round
4,4
Excellent
708 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Modern Milkman US
Hi Mark,
I’m truly sorry that you felt the communication from us was poor. I completely understand how frustrating it can be when you don’t receive the clear and timely communication you expect.
Thank you for answering my call and for taking the time to speak with me. As promised, I’ll be raising your feedback with the relevant team so your concerns can be reviewed and addressed properly.
I genuinely appreciate you bringing this to my attention, and I’m sorry we didn’t provide the level of communication and service you deserved.
Réponse de Modern Milkman US
Hey Dawn.
We're so pleased to hear you're enjoying fresh milk from us, thanks for your support!
The products are good
The products are good, but the website is a disaster. They overcharge you for the products, their phone line doesn't work, and they don't respond to emails. It's difficult to cancel the subscription.
10 septembre 2026
Avis spontané
Réponse de Modern Milkman US
Hi Anali,
I’m truly sorry that, despite enjoying the quality of our products, your experience with our website, charges, communication, and subscription cancellation process has been so frustrating. I completely understand how difficult and disappointing it must have been to feel that you weren’t getting the support you needed.
Thank you for answering my call and taking the time to speak with me. I’m glad I was able to clarify the situation and better understand the concerns you experienced. I genuinely appreciate you giving me the opportunity to listen and address the issues you raised.
I’m sorry again for the frustration this has caused, and I’ll make sure your feedback is heard by the relevant team so we can continue working on improving the experience.
The products are excellent quality
The products are excellent quality. Every time I reach out to customer support I always get a response within a reasonable time frame.
21 août 2026
Réponse de Modern Milkman US
Hey Bonnie,
Thank you for your fantastic 5-star review! We're so pleased to hear that you're happy with the quality of our products and that our customer support team are on hand when you need us. We truly appreciate your kind words!
Réponse de Modern Milkman US
Hi there,
We're so happy you appreciate our products, service, and commitment to building a great team. Thank you for your wonderful feedback!
Product is great but I told they guy
Product is great but I told they guy, I leave a lone, do not need to sign up for weekly, but I was going to be charged and more milk delivered if not some scammer used my credit card and it got cancelled. We cannot eat all that butter within a week, better prefer, we do our own bundles to choose what we need. It was really nice the glass bottle with the milk and orange juice, meat was good but please, let us choose our own bundle and not weekly, maybe monthly.
20 août 2026
Réponse de Modern Milkman US
Hey there,
We appreciate you sharing your feedback with us. We are happy to hear you enjoyed the quality of our products, especially the milk, orange juice, and meat.
We hear your feedback regarding having more flexibility in choosing your bundles and delivery frequency. We are always looking for ways to improve our service and offer options that better suit our customers' needs and for some of our range, bi-weekly ordering has now been introduced.
Thanks again for giving us a try
Delivery is great and on time
Delivery is great and on time. We love the milk and sausages weekly muffins are always good flavors. We are enjoying our subscription
18 août 2026
Réponse de Modern Milkman US
Hi Laurie,
It's great to hear you're enjoying your weekly deliveries, thanks for taking the time to share this review! 🥛
In time delivery and quality Products.
17 août 2026
Réponse de Modern Milkman US
Hi Prestine,
Thank you so much for the great review! On-time deliveries and top-quality fresh products are what we strive for every day. We are thrilled to hear that we’re hitting the mark for you.
Cheers to many more delicious doorstep deliveries!
Irene
So far I love the products
So far I love the products. I wish I could get local Farm milk from Kimberly Farms or arethusa but I am very happy with the milk that I get. I love getting texts telling me when they're going to be here and when they've delivered. I think the service and the communication with the service has been wonderful and positive.
12 août 2026
Réponse de Modern Milkman US
Hi June,
Thank you so much for the brilliant review! I am thrilled to hear that you’re loving the products and that our text updates are keeping you seamlessly in the loop. Hearing that our service and communication have been so positive truly makes our day!
While we continuously look for opportunities to partner with local dairies and farms, we are so glad you’re enjoying the fresh milk we deliver. Your feedback has been passed on to the relevant team.
Thanks for being a fantastic part of the Modern Milkman family!
Irene
Efficiency!
18 août 2026
Réponse de Modern Milkman US
Hi there,
Thank you so much for the great review! Efficiency is what we aim for every single morning. I am thrilled to hear that our service is running like clockwork for you.
Thanks for being a wonderful part of the Modern Milkman family!
Irene
The Freshest of Milk
The Freshest of Milk , Eggs , Pastries, bottle water ,, ect.. It’s The BEST !! I got confused on my 3rd. payment ( my 1rst 2nd were easy for myself) 3rd time it kept saying i didn’t have an account on file ,,, I will try this week for next week ,, If i have another situation i will call the phone , THANK YOU ALL
18 août 2026
Réponse de Modern Milkman US
Hi Joni,
Thank you so much for the fantastic review! I am thrilled to hear that you're loving the fresh milk, eggs, pastries, and bottled water; it really is the best! We're so sorry to hear you ran into a hiccup with your payment account in the 3rd week. If you run into any trouble at all setting up your order for next week, please don't hesitate to reach us via email at support@modernmilkman.com; our team will be more than happy to get that sorted out for you right away.
Thanks for being such a wonderful part of the Modern Milkman family!
Irene
Uri and the staff at Modern Milkman…
Uri and the staff at Modern Milkman provide excellent, prompt service in the delivery of high-quality produce, coffee, and beverages. Their support staff is very helpful.
My family's intake of fresh vegetables has been substantially improved by Modern Milkman. I highly recommend ordering the "Organic Vegetable Box".
31 août 2026
Avis spontané
Réponse de Modern Milkman US
Hi there,
Thank you so much for the brilliant review! I will be sure to pass your kind words along to Uri and the rest of our delivery and support teams; they'll be delighted to hear it. It’s wonderful to know that our Organic Vegetable Box has made such a positive impact on your family’s routine!
Thank you for the recommendation and for being a fantastic part of the Modern Milkman family.
Irene
Unavailable costumer service
Unavailable costumer service. They charged me after I canceled a plan I was not even aware I signed up for. Horrible.
15 août 2026
Réponse de Modern Milkman US
Hi there,
Thank you for sharing your feedback, and please accept our sincere apologies for the stress and frustration caused! We want to reassure you that no charges were taken after your cancellation. The payment on 07/09 was for your final delivery on 26/08, which was delayed due to automated system retries after initial failed payment attempts. We have sent you an email with a full breakdown of these dates to clear everything up and ensure this is resolved for you.
Thank you for your patience and for giving us a try!
The milk is really great and it’s…
The milk is really great and it’s delivered on time. Need I say more?
15 août 2026
Réponse de Modern Milkman US
Hi Diane,
Thank you so much for the brilliant review! Honestly, you've said it all! Short, sweet, and to the point. We're so glad you're loving the fresh milk and punctual deliveries.
Thanks for being a fantastic part of the Modern Milkman family!
Irene
I am totally annoyed that I ordered…
I am totally annoyed that I ordered whole milk and then my order was filled with 2%. I never said I would be ok with that replacement. Very upset.
15 août 2026
Réponse de Modern Milkman US
Hi Cecilia,
Thank you for sharing your feedback, and please accept our sincere apologies for replacing your whole milk with 2% without checking first! We ran into a temporary production issue and didn't want to leave your doorstep completely empty, but we completely understand why this was frustrating.
I’ve passed your notes to the relevant team to review how we handle swaps. I have also credited the order back to your account and sent an email to confirm the details.
Thank you for your patience and for your continued support!
Irene
As a senior citizen having a delivery. A Great convenience !…
As a senior citizen having a delivery of fresh food coming right to the house is helpful. I'd probably pass going to the store so that I didn't pickup something that wasn't needed or not healthy for me this week.
15 août 2026
Réponse de Modern Milkman US
Hi Roberta,
Thank you so much for the lovely review! It’s wonderful to hear how much ease and convenience our doorstep delivery brings to your routine. Avoiding the hassle of store trips while sticking to fresh, healthy choices is such a smart way to shop.
We're honoured to serve you and look forward to stocking your doorstep with delicious essentials every week!
Irene
disappointed
Well, I didn't like that you don't have organic milk option, I'm concerned about the antibiotics in the milk that you provide.
16 août 2026
Réponse de Modern Milkman US
Hi Joy,
Thank you for sharing your feedback. We completely understand wanting the best for your family! While we don't currently offer a certified organic milk option, we want to reassure you that all of our milk is 100% free from antibiotics and artificial growth hormones.
Our top priorities are cow welfare and delivering the freshest, highest-quality dairy to your doorstep. We’ve passed your request for organic options along to our product team, and we really appreciate you giving us a try!
Kind regards,
Irene
Réponse de Modern Milkman US
Hi Judy,
Thank you so much for the great review! I am thrilled to hear that your deliveries are consistently on time and that you're loving the quality of our food. Keeping your kitchen stocked with fresh, reliable deliveries is what we do best.
We truly appreciate your support!
Irene
Not being able to choice produce
13 août 2026
Réponse de Modern Milkman US
Hi Barbara,
Thank you for taking the time to share your feedback regarding the ability to choose your produce.
I'm sorry that this has been frustrating. Please be assured that I have raised your feedback with the relevant team for review and consideration.
I also tried to reach you by phone, but unfortunately the call was routed to voicemail.
I appreciate you sharing your thoughts with us, as feedback like yours helps us improve our service.
The order I placed and paid for was…
The order I placed and paid for was never received. When I asked for a refund they claimed I never paid. Bad management. The driver admitted that he never delivered my order.
12 août 2026
Réponse de Modern Milkman US
Hi Dorothy,
I sincerely apologize for the frustration and confusion regarding your undelivered order and refund request.
As discussed over the phone, please be advised that your refund has now been processed.
I am sorry again for the inconvenience and appreciate your patience while we resolved this for you.
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