The 34" inseam pants were 30." What is the point having the options for waist and length sizing when it is so far from being truthful? Having to pay shipping and restocking to return due to company'... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered the top for my granddaughter so I had to wait a little bit before I reviewed it untill after I’d given it to her. She absolutely loves it and looks gorgeous on her. I was very hesitant becau... Voir plus
L'entreprise a répondu
I have been buying from Motel Rocks for about two years now and they have completely changed my perspective on how jeans should fit and feel. Im almost 5’8 and i have bigger thighs, So its usually imp... Voir plus
L'entreprise a répondu
Paid for extra shipping and didnt arrived on time. I asked for a discount on another order and only offered 20% discount on items that were not on sale, which didn’t worked for me because the items i... Voir plus
L'entreprise a répondu
3,2
Moyen
301 avis
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Les gens ont aussi consulté
Great quality jeans
It’s tricky to order jeans online. I usually order size 27, but motel rock's sizes go 26, 28, and so on. So I followed the size guide which is super helpful.
The color is exactly what I hoped for (vintage black). Good quality jeans, and not too thick denim which I like!
Fast shipping! I’ll shop again!
2 juillet 2026
Réponse de us.motelrocks.com
Hello, thank you for leaving a review. I am so glad to hear that you have found the perfect fit in these jeans and that you have been happy with your order - I look forward to seeing you shopping with us again soon!
Motel x
bad experience
my first time ordering from this company because i heard good reviews but when i received two jeans, they werent true to size. when i went to try on the jeans the button fell off. very unprofessional for this company to have expensive jeans and the quality on their work does not match.
2 juillet 2026
Réponse de us.motelrocks.com
HI Katie, I am very sorry to hear that you have had a bad experience with your jeans - please make sure to reach out to the customer service team who can help you out with the sizing and the fault that has occurred. I apologise for the inconvenience caused.
Motel x
Great aervice
2 juillet 2026
Réponse de us.motelrocks.com
Hi Elisa, thank you for your review. I am glad to hear that you have been happy with the service provided and I hope to see you shopping with us again!
Motel x
Fast shipping
Fast shipping. Shirts are soooo good. Sizing depends on cut, but we are figuring that out!
2 juillet 2026
Réponse de us.motelrocks.com
Hi Andrea, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping again soon!
Motel x
Perfect!!!
Every single clothing item is absolutely beautiful and comfortable too! My package came quite quick and well packaged! I’m already looking forward to order more! Love this place so much!
2 juillet 2026
Réponse de us.motelrocks.com
Hi Mallory, thank you for leaving a review. I am so glad to hear that you have been happy with your items and the delivery service provided - I look forward to seeing you shopping with us again soon!
Motel x
Felt unfinished for the price?
For the price, I’m not sure it’s worth it. The fabric choses are excellent. They use a lot of recycled fibers and cottons. However, I was a bit disappointed when I opened the package and saw so many loose threads on the shirt I ordered. It looked unfinished and although regenerated cupro fiber is supposed to be luxurious, it looked cheap. Then when I put it on the top was pretty, but it just didn’t sit right. It felt too tight under the bust, and I couldn’t lift my arms because of the design of the shirt. Maybe this was just a miss for me.
1 juillet 2026
Réponse de us.motelrocks.com
Hi Ava, I am sorry to hear that you have not been happy with your items and we appreciate your feedback regarding the quality and fit - this will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Cheap cheap cheap
Nothing went wrong on the site, however, what I purchased looks so incredibly cheap I have to return it. I knew it was 100% polyester when I purchased, but I thought the design would make up for this. It did not. Very obviously poor fabric that falls poorly on the body when worn and has a strange plastic sheen. Also for this reason should be like $10. UGLY.
2 juillet 2026
Réponse de us.motelrocks.com
Hi Estefany, I am very sorry to hear that you have not been happy with your item and your feedback regarding the quality and price will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Great communication and came on time!
24 juin 2026
Réponse de us.motelrocks.com
Hi Valentina, thank you for leaving us a review. I am so glad to hear that you have been happy with your delivery and the service provided - I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Kathryn, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the communication provided - I hope to see you shopping with us again soon!
Motel x
I ordered the Farida bikini in yellow…
I ordered the Farida bikini in yellow the quality is okay, but the delivery service takes time I paid for faster delivery not standard and it took 5-6 days, no my order was not arrived within 3 or 4 days I ordered on June 29 and received at July 06 I like motel but try to fix for the delivery issue because this not the first time my delivery was delayed
29 juin 2026
Réponse de us.motelrocks.com
Hello, I am sorry to hear that you were not happy with the delivery service provided - I can see that the service chosen was our 3-4 working day delivery and your parcel arrived within this time. If you have any problems please make sure to reach out to our customer service team!
Motel x
Item not worth the price
Item not worth the price. Refund charges $7 and did not include shipping fee.
29 juin 2026
Réponse de us.motelrocks.com
Hi Liesley, I am very sorry to hear that you have not been happy with your order or the returns service provided - your feedback will be passed on to the relevant team and I apologise for any inconvenience caused.
Motel x
Never received our order
29 juin 2026
Réponse de us.motelrocks.com
Hello, I am sorry to hear that you have not received your order - the customer service team will be in touch with you as soon as possible to get this resolved.
Motel x
Réponse de us.motelrocks.com
Hi Natalie, I am sorry to hear that you have not received your order - please make sure to reach out to the customer service team so that they can take a look into this further for you.
Motel x
Not able to speak with a representative…
Not able to speak with a representative regarding my order.
29 juin 2026
Réponse de us.motelrocks.com
Hi Jennifer, I can see that you have reached out to the customer service live chat whilst the department was closed - please allow 24-72hrs for a response. A member of the team will be in touch as soon as possible.
Motel x
Products arrived on time and as…
Products arrived on time and as depicted on website. Sizing chart was accurate and helpful.
22 juin 2026
Réponse de us.motelrocks.com
Hi Mal, thankyou for leaving a review. I am glad to hear that you have been happy with your order and the sizing information provided - I hope to see you shopping with us again!
Motel x
Réponse de us.motelrocks.com
Hi Kayla, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
I’d like to sincerely thank Ashleigh…
I’d like to sincerely thank Ashleigh for her excellent customer service. She was kind, responsive, and very professional from start to finish. She took my concern seriously, guided me through the investigation process, and helped arrange a replacement quickly. I truly appreciate all of her help and support. Thank you, Ashleigh!
19 juin 2026
Réponse de us.motelrocks.com
Hi Rima, thank you for your review. I am so pleased to hear that Ashleigh was able to help you out and this kind feedback will be passed on to the team - we really appreciate it! I hope to see you shopping with us again!
Motel x
My items came late even after paying…
My items came late even after paying for expedited shipping.
24 juin 2026
Réponse de us.motelrocks.com
Hello, I am very sorry to hear that your parcel did not arrive in the expected timeframe and we will of course be raising this with the courier as it is not the type of service we would expect our customers to receive - I apologise for the inconvenience caused.
Motel x
Réponse de us.motelrocks.com
Hello, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the customer service provided - I hope to see you shopping with us again!
Motel x
great service and quality
Package delivered on time and the jeans i ordered are amazing. great quality.
17 juin 2026
Réponse de us.motelrocks.com
Hi Virginia, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and the delivery service provided - I hope to see you shopping with us again!
Motel x
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