Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from Utility Outlet. Jamie Barnett sorted out the electricity and gas contracts for two of our business units and literally had everything dealt with in around 20 minutes. He... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been inundated with calls this morning from brokers as we have taken on a new business. Thankfully I answered the phone to Olivia who has been amazing. She has found be the best providers for m... Voir plus

Noté 5 sur 5 étoiles

We’ve had a brilliant experience with Jarrad at Utility Outlet. He has consistently gone above and beyond to make sure we get the best possible prices and has always taken personal care of our acc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jared and Josh helped me immensely to finalise the best deal possible and supported me in every way possible as it is my first business and they were very patient with me. I am gonna definitely be usi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de Voirie et Réseau Divers (VRD)

Écrit par l'entreprise

Welcome to Utility Outlet, where we specialise in simplifying the search for the best business energy deals! As dedicated experts, we compare a range of options to help businesses find the most competitive gas and electricity quotes.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

215 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(215)

198 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Crystal was a great help

Crystal was a great help, very professional and efficient. Saved me lots of hassle and helped to stop being bombarded by phone calls from other companies.
Explained everything well whenever I didn't understand something.

20 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Hi there,

Thank you for your kind feedback, it’s great to hear that Crystal was able to support you so effectively.

We’re really pleased she could make things easier for you, especially by cutting down the hassle and ensuring everything was clearly explained along the way. That’s exactly the level of service we aim to provide.

If there’s anything else you need going forward, we’re always here to help.

David
Utility Outlet

Noté 5 sur 5 étoiles

Crystal was very helpful

Crystal was very helpful. Very chatty. Explained everything properly to me.
Fab 👌 👏 👍

20 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Hi there,

Thank you for your lovely feedback! We're delighted to hear that Crystal provided such a helpful and friendly experience, and that everything was clearly explained for you.

We really appreciate you taking the time to share this, it means a lot to us.

If you ever need any further support, we’re always here to help.

David
Utility Outlet

Noté 4 sur 5 étoiles

Joel called up and got us setup with…

Joel called up and got us setup with Ruby Energy. Very good service

18 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thanks for your feedback! We're glad to hear Joel got you set up smoothly and provided a great service.

We really appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Excellent service

John kept in touch with me and gave me options and advice. The resulting paperwork was straightforward and precise.

Good for business!

16 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thanks for your great feedback! We're really glad to hear John kept you well informed and was able to offer helpful advice along the way.

It's also great to know you found the paperwork clear and straightforward - exactly what we aim for. We appreciate you taking the time to share your experience!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

To be honest this is all new and…

To be honest this is all new and confusing. Crystal was the first English person I’ve spoken to in 3 days of people. And she was fab, talked me through everything, answered any questions I had and actually had me understand a lot more!!
So thank you Crystal you star ☺️

17 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thanks so much for your feedback! We completely understand how confusing things can feel at the start, and it’s great to hear Crystal was able to help and make things clearer for you.

We’ll be sure to pass on your kind words - she’ll really appreciate it!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Joel

Joel did an amazing job. He was very helpful, clearly explained all the details, and guided our business toward the best deals.

17 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thanks so much for your review! We're really glad everything met your expectations and we appreciate your feedback.

David
Utility Outlet

Noté 5 sur 5 étoiles

Crystal was very helpful today

Crystal was very helpful today, done and dusted.

17 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Thank you for leaving us a review! We’re thrilled to know you’re happy with our service. Your feedback helps us continue to improve and provide the best experience possible.

David
Utility Outlet

Noté 5 sur 5 étoiles

Joel was brilliant

Joel was brilliant. Handled everything quickly. And a top bloke 👏🏻

13 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Good morning,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Joel,has done an amazing job.

Joel,has done an amazing job.
Great costumer service.
Erol

11 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Good afternoon,

Thank you for your review! we're passionate about providing exceptional levels of service, it's great to hear about your positive experience with Joel!

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Christal was a massive help

Christal was a massive help, after getting what felt like 10000 calls as a new Buisness owner from energy suppliers I finally answered the phone and she made it very quick and simple for me. Thank you.

11 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Good afternoon Georgia,

Thank you so much for your kind words! We're thrilled to hear that we were able to make things simple for you. We'll be sure to pass your thanks on to Crystal.

Thanks again,
David
Utility Outlet

Noté 5 sur 5 étoiles

Spoke to Joel who was massively helpful…

Spoke to Joel who was massively helpful and got me the best rates

10 mars 2026
Avis spontané
Logo de Utility Outlet

Réponse de Utility Outlet

Good afternoon Thomas,

Thank you for taking the time to submit your feedback. Our team work hard to provide the best possible service, and we’re happy to hear you had a great experience with us.

Thanks again,
David
Utility Outlet

Noté 1 sur 5 étoiles

⭐ 1 Star Review

⭐ 1 Star Review

My experience with Utility Outlet has been extremely disappointing. I was signed up with an electricity provider through them, and my new rate ended up being nearly 10 times higher than what I was previously paying. I feel completely misled about what I was agreeing to.

What’s even more frustrating is that I can’t adjust or fix the contract directly with the electric provider I have to go through this company. Unfortunately, they are incredibly difficult to reach. Calls go unanswered, and getting any real assistance has been nearly impossible.

I feel stuck in an overpriced contract with no support. I would strongly caution anyone considering using this company to read every detail carefully and think twice before signing anything.

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Crystal was massively helpful with…


Crystal was massively helpful with setting up my electric and gas at my new site, I would highly recommend this company especially Crystal if you want it sorted straight away fast and efficient! Great company 👍 Stephen M

19 février 2026
Avis spontané
Noté 1 sur 5 étoiles

The most horrible and untrustworthy…

The most horrible and untrustworthy company! They put me in mess with their lies! It's easy to be reached by them, but difficult to contact them back! Nobody respond on email and their phone is monitoring only by computer! Don't deal with them and don't trust them they are 'Fraud team.' If someone hear this name, 'Utility Outlet' just hung the phone!

14 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus