I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Voir plus
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I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style. I got a coupon in the mail two weeks ago, which reminded me that I wan... Voir plus
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I am very happy with my experiences with UV Skinz. The products are very good quality, and they stand behind them. When I had an issue, they were quick to respond and quite helpful. The only downside... Voir plus
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best prac... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Coordonnées de contact
14914 Camage Ave, 95370, Sonora, Etats-Unis
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
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Awesome company with a customer service to match!
II do not order swimsuits at any other place except UV Skinz and have been for many years . They are an amazing company and their products do protect you from the sun. I had questions on a few item I needed to exchange and one was a final sale. I emailed the company and got a quick response that they would let me exchange even the final sale item. I do not know any other company that would do that. I recommend them to all of my friends. Their customer service is so amazing!

Réponse de UV Skinz
Customer service
I had missed a promo code and was unable to cancel and reorder in order to take advantage of the promo code so I emailed UVSkinz and they got back to me incredibly quickly and refunded my card the amount of the promotion. The customer service reps were so kind and so efficient, my shipment even shipped that same day! I cannot wait to get my order and will happily recommend this company to friends. 10/10 service!

Réponse de UV Skinz
Literally the best customer service and…
Literally the best customer service and products! I didnt recieve my free shirt with my May order and felt a little awkward asking for it but they shipped and sent it with no problems! The customer service team got back to me right away and even followed up when I didnt see the original email! They could've easily let it go but they made sure I recieved it. Awesome company will be buying again also their products work perfectly my little guy hasn't gotten a sunburn and we are outside 10+ hours a day!

Réponse de UV Skinz
10 years later my uv shirt dress is still going strong!
I have a uvskinz swim fabric shirtdress that I purchased 10 years ago when I was living in San Francisco. It has been all over the world with me in that time and I am not exaggerating when I say it still looks as good as new. The only sign that my dress is so old is the wear on the beads on the drawstring. Do not hesitate to buy from uvskinz. I live in the UK now and know the shipping may make you think twice about ordering. But if you do, you will not regret it.
The fabric itself has held up really well! The colour has not faded at all even after a decade of heavy use. In addition to the sun protection, it is quick dry, wrinkle free and lightweight.
The amount of stretch in the fabric makes it comfortable to wear when doing active things like hiking, but it doesn’t stretch out when wet or over time.
The fabric is quite durable. I’ve slid down rocky slopes on my bum when wearing this dress (when I was too scared to descend upright) and there was no damage. It has also survived laundry services in SE Asia which can be quite tough on clothes.
The XS was the perfect fit for me (I’m usually a US size 4, UK size 8). It’s tight fitting enough that the dress looks good when worn on its own, and not too bulky if I add a sweater on top. And it’s loose enough that I can layer leggings underneath without it being too tight. Even heavy leggings for colder climates.
This is my go-to for pretty much everything: camping, beach, travel, comfy plane outfit etc.

Réponse de UV Skinz
I spent a lot of time researching… low tox UPF clothing
I spent a lot of time researching low-tox UPF clothing and finally found UV skins. I emailed them asking exactly what their baby clothing was made of and got a really thorough and thoughtful response. A team member explained their products are free of harmful chemicals, BPA’s, and PFA’s. They also ensure their products maintain the highest safety standard through 3rd party testing such as “SCS international, MTS, and Intertek.” To top it off they only collaborate factories that adhere to WRAP testing and inspection. This is so great because this means they’re ethically and responsibly made.
We received our order and could not speak more highly of this company. The baby swimsuits and the everyday baby rompers are so cute and great quality. My babe will be living in the rompers all summer. It’s such a relief not having to wrangle him to coat his body in sunscreen multiple times a day. The sun hats have also been so great because they cover face, ears, head, and neck.
We just placed another order to make sure our baby has outfits and hats than are sun protective for everyday!!

Réponse de UV Skinz
New to UV Skinz, but I am a fan and likely to be a forever client!
I am new to UV Skinz Sunwear but I am thrilled with my purchase. Customer Service staff are excellent, helpful and so super pleasant. And quick to respond. Finding swim suits is always a challenge - but they have beautiful styles, a generous Plus Size selection, and quality fabrics. I think I found my new go to place for sun wear. So glad I discovered you!

Réponse de UV Skinz
I’m a 71 year old Nana and had melanoma…
I’m a 71 year old Nana and had melanoma several years ago. We have a small cabin on a lake and love to be out in the water and sun. For years I have purchased UVSkinz for myself, children and grandchildren to protect our Irish skin. Kids grow fast! I ordered a suit for a granddaughter and hadn’t realized how much she had grown. I needed a larger size than ordered. Customer service was excellent! I contacted them in the evening and heard right back. They were able to change the sizes for me quickly before mailing. I absolutely love UVSkinz! Thank you so much!

Réponse de UV Skinz
Fantastic customer experience
Customer service was fast, kind, and helpful. Honest some of the best service and response times I have had with any company. HIGHLY recommend.

Réponse de UV Skinz
So impressed! Excellent!
So impressed with this company’s swimwear! Have been using a tankini for twice-weekly pool sessions and washing it after each session, for 6 months now. Looks like new! Fits great, no sagging, colors bright! Their rash guards are amazing too, durable and fit well. Love it!

Réponse de UV Skinz
Had a concern with the shipping route…
Had a concern with the shipping route which I thought would delay my order. Customer service was quick to respond even though this wasn’t really their problem. The postal service had somehow rerouted my order. However you went above and beyond to check with USPS and kept me posted on my order up until it was delivered. So impressed.

Réponse de UV Skinz
The company has very nice selections…
The company has very nice selections which are good quality. I shopped for a swimsuit which is always challenging. The style just didn’t work for me, but the return was super easy, efficient and I received my refund very quickly. Great customer service.

Réponse de UV Skinz
Caring company
I chose this company to buy UV protective clothing due to their backstory, which you can find on their website. They exceeded my expectations in customer service when I had an order issue. I had quick responses and above and beyond assistance to resolve my concern. I’ll definitely shop with them in the future. I wanted to let others know I had a great experience so you can feel comfortable ordering from them. I wouldn’t feel safe or comfortable using UPF clothes or gloves from just any site because they aren’t guaranteed to be UPF which is the entire point. I was surprised to see a cute UV detecting keychain in my order as a bonus. You can test your clothes with it if you wanted. They stand by the products they’re selling because they care about sun safety and it shows.

Réponse de UV Skinz
Best customer service I’ve had
I had gotten a couple of items as a gift and I had already purchased the same items. So, I needed to do a return. I was having a hard time understanding how the process worked and Erin in customer support was so nice and patient and went above and beyond to help me. In addition, I love the UV SKINZ that I got. Super comfortable and I didn’t burn after all day out on the water.

Réponse de UV Skinz
Excellent
Excellent, well made products. I appreciate how the company strives to provide great customer service. I buy from them because I know it will be keeping my families skin safe.

Réponse de UV Skinz
Best Customer Service I have received in many years
The swim items I purchased were high quality materials and expert craftsmanship. However not all items fit well. When I reached out to the company, I got a quick and helpful response. It was wonderful to communicate with a live person responding the other side of the conversation that was obviously invested in assisting me. I was able to order the sizes I needed and easily return the items that did not fit as I desired. Most helpful, and honest
Customer service I have received from a company in many, many years. I will definitely continue to purchase from them and highly recommend them to anyone looking for this type of
Product.

Réponse de UV Skinz
Incorrect address rectified
Immediately after submitting my order, I realized I had provided an incorrect shipping address. I contacted UV Skinz by email and they quickly responded and we got the problem resolved. Really prompt and helpful customer service. Looking forward to receiving my new swimsuit.

Réponse de UV Skinz
Great customer service
I haven’t had the product long enough to speak to its quality but I had a rogue package and the customer support team did an amazing job with follow through to delivery.

Réponse de UV Skinz
The products are well made and fit…
The products are well made and fit according to size. The staff is very prompt, professional and friendly.

Réponse de UV Skinz
More accurate reviews here
I'd actually leave a 3.5 but... The rating of 3.7 feels more accurate than the 4.7 on their website. I tried to leave a review there and could not find how to do that.
Anyway, I like the flesh color and it feels secure on my arm. I bought the s/m sun sleeves. I am quite disappointed with the level of opaqueness. I can see the light coming through when I hold it up to the ceiling light. My 50+ sun shirts allow significantly less sun. Disappointing, as I need strong protection.
I'm thinking the return will be difficult, as just putting a review was impossible.

Réponse de UV Skinz
Support
Absolutely no bust support for fuller figured women in the tankini top

Réponse de UV Skinz
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