VanCompare.com Avis 

After filling out the details online I then had to repeat everything over the phone which was more than a little tedious, I haven’t needed to do that for years. The tech and app worked well. The guy on the phone was patient and polite.

Person called billy could not have been more helpful

Nothing was too much trouble great service thanks

AVOID. Absolute nightmare company. Original quote was ok, however I had put down I was driving 14 years when in actual fact it was 13 years. That 1 year difference apparently meant my monthly cost was going to go up from £65 original quote a month to £85?! Make that make sense. When we tried to cancel, it was an absolute nightmare and they don't take no for an answer. Since then they've clearly sold our mobile numbers on as we are getting constant spam calls day in and day out. Took ages to get our initial deposit money back as well. Wouldn't use them again. Managed to get insurance from Aviva directly for £45 (£20 less a month than the original quote)

Simple on line process but then had to follow up on telephone and go through the entire process again. It would be more straightforward if this was made obvious from the outset.

I messed up on line so had to phone,
I spoke Morgan to help me out. She is a super star help an old man , all sorted now..
Thank you Morgan...

The person I spoke to was very professional and helpful. Got my insurance sorted just as i needed it.

Good customer service the employee rang back repeatedly as I had poor phone signal

My dealings with Sam askew were extremely good. He was very helpful informative and this enabled me to deal with my insurance without any complications.

Good honest insurance company 👌

I’ve just insured my 2 vans with van compare
Harry was extremely efficient and polite .
Everything was done in less than 20 min .
Very happy with the service !

Nice straightforward process, good price for insurance. Chap on the phone was very helpful.

Very helpful

Samuel was very helpful and friendly making the experience a great one

Just purchased a policy to cover me for a new business, put my occupation in that I'll be doing full time. Want to start a handyman business in my time off. Covering me and partner for social, domestic and pleasure just in case. Selected Haulage as this was higher cover than your own tools / services option. I put in that I work in retail, selected haulage as maybe want to do the occasional delivery as well. Still seemed a little steep at £1200 but I'm new to this so thought it doesn't seem too bad and went for it. Then as others have said, got messages, we need you to call to confirm details etc. As soon as I said I wanted to potentially do deliveries for my full time work.... Oh no that's wrong then it'll need re-pricing, came back £2200+. So then I said well it's OK, just remove the haulage then (baring in mind I'd quoted both prior to accepting and own tools and services option was around £1000), they still wanted to increase the premium for this option as well. Guy I spoke to then went away again and came back that another insurer has agreed own tools and services for the same price as was quoted... I feel fleeced, they've just tried to move the goal posts after already accepting the policy, and taking my money. Absolutely shocking behaviour and I will never use this company again.

The guy who I dealt with on the phone was excellent

Helpful honest customer service is brilliant couldn't ask for more

The staff are very helpful, and did the job well