Veenas - Groceries Online Shopping in UK Avis 

2 453
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered fresh jasmine flowers for Onam celebration it wasn’t delivered on time.Called few times staff are polite and not really doing it seriously. Very disappointed. Large quantity of flowers or... Voir plus

Noté 1 sur 5 étoiles

I have ordered vegetables from veenas on 25th of july, order number 88898. They gave the delivery date 28th of july, continuously we are trying to reach out, but no response We haven't received til... Voir plus

Noté 5 sur 5 étoiles

Vinas Cash & Carry is a great place for grocery shopping. The store is well maintained, clean, and organized. They offer good quality products at low prices, which makes shopping very affordable. The... Voir plus

Noté 5 sur 5 étoiles

Recently ordered for the first time from Veena’s. The delivery was prompt and perfect, the packaging was very neat and I am really impressed about the price, variety, quality and packaging. Custom... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Épicerie

Informations provenant de diverses sources externes

Veenas UK’s No.1 Indian Online Supermarket for Indian Groceries, Rice, Fresh Vegetables, Fruits, Keerai / Leaves, Frozen Foods, Household items, Pooja Items etc. It is known for its vast variety of quality Indian grocery products, Asian groceries, Srilankan groceries, Oriental, Afro-Caribbean and Pakistani grocery products. We stock fresh and native products from across the globe. Get all your food essentials, home products delivered to your doorstep with great offers. Free delivery, fastest delivery, secured payment options are additional benefits for online shoppers. more information Visit website: www.veenas.com


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,5

Tous les avis

(2 453)

32 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Received 3 products that had expired…

Received 3 products that had expired and had to go back and forth to get a refund. Happened 2 years ago as well and hadn't ordered anything from them for a long tine. It is a good venture with wide variety of items but I am sincerely worried seeing products expired 2 years ago being sent out to customers.

11 avril 2025
Avis spontané
Noté 3 sur 5 étoiles

Paypal - No Thanks!

Usually use another online retailer for cooking ingredients however this store has a great range however you can only pay by creating a paypal account rather than just being able to use your credit/debit card to purchase so after having spent some time filling my basket had to cancel the transaction, as I won't be opening a paypal account so won't be able to purchase - real shame such an inflexible payment process.

11 février 2025
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're sorry to hear that you had trouble with the payment process. Just to clarify, we do offer credit and debit card payments in addition to PayPal, so you don’t need to create a PayPal account to complete your purchase. If you encountered any issues while trying to pay with your card, please reach out to our support team also share your email id —we’d be happy to assist you.

Noté 5 sur 5 étoiles

VEEORD#75986

VEEORD#75986
received my order .Really appreciate the team ,the way they packed the product, freshness of the product is outstanding. Looking forward to order next time
Have a great day

28 janvier 2025
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks a lot for the awesome feedback! We're so glad you appreciated the packaging and the freshness of your order. We’re looking forward to your next order and are always here to make sure you have a great experience.

Noté 5 sur 5 étoiles

Best online grocery store for Indians…

Best online grocery store for Indians and South Asians💯

4 décembre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for the awesome review! We're thrilled to be your go-to online grocery store. We look forward to serving you again!

Noté 5 sur 5 étoiles

Products and packaging is very good

8 décembre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're glad you’re happy with the quality and packaging of our products. We look forward to serving you again!

Noté 5 sur 5 étoiles

I have been shopping for long time now…

I have been shopping for long time now and both Veenas groceries and veenas greens are excellent place to do our shopping. customer service at the best very friendly environment and very nice people who working in the till

21 décembre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your kind words! We're so glad to hear you've had great experiences at both Veena's Groceries and Veena's Greens. We truly appreciate your feedback on our customer service and friendly team. We look forward to serving you again soon!



Noté 5 sur 5 étoiles

Very good company to deal with

Great service and delivery was very prompt. Was kept updating through the whole process

21 novembre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your kind words! We're glad you were happy with our service and prompt delivery. We appreciate your feedback

Noté 5 sur 5 étoiles

Fantastic online Indian groceries

Just recently ordered some items from veenas. In fact this is my second time. Received items in best condition and within promised time. The Items were well packaged. The collection of Indian groceries is also good. Overall happy experience.

6 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I never received my order

I never received my order. I waited for nearly two weeks before receiving a refund. Communication is awful. Very annoyed as, had I known they were unable to supply from the offset, I could have ordered elsewhere instead of wasting time waiting. I won’t be using them again

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

They have everything and always deliver…

They have everything and always deliver when scheduled

30 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK


Thank you for your great review! We're happy to hear that you're satisfied with our selection and timely deliveries.

Noté 5 sur 5 étoiles

Very good service from a very good…

Very good service from a very good business. Only thing is if ordering by post it’s better to bulk order as single items are expensive to have delivered

29 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for your feedback! We're glad to hear you had a positive experience with our service.

Noté 2 sur 5 étoiles

Item missing from order

I ordered 3 jars of palm oil and paid for all of them. The delivery arrived a day late, even though I had carefully chosen a day well in advance. To be fair, this was probably a problem with DHL, the delivery company. But what is most annoying is, that I only received 2 jars instead of the 3 that I paid for!! And now they seem to have taken the product off the website. I'm quite annoyed! I have given 2 stars because at least the 2 jars that did arrive were okay.

23 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you for taking the time to share your feedback with us. We're sorry to hear that you were disappointed with your recent experience.

When an item is out of stock, our system automatically removes it from the available selection to ensure that customers have a fair choice among the items that are actually in stock. This helps prevent issues when high demand or bulk purchases cause stock to run out unexpectedly.

Regarding the shipping charge, we found that dividing the shipping cost proportionally wasn’t feasible, so we processed a refund specifically for the out-of-stock item, as mentioned in your delivery note. We hope this clarifies the situation and appreciate your understanding.

Thank you again for your feedback and for choosing us. Wishing you a wonderful day ahead!

Noté 5 sur 5 étoiles

Got all groceries in good condition

Got all groceries in good condition. Even the frozen ones like grated and coconut chunks were packed really well and worth ordering from this place. Will definitely make more orders from this store for Indian groceries.

9 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks so much for sharing your experience with us. We hope to see you again soon

Noté 4 sur 5 étoiles

One of my favourite places to buy…

One of my favourite places to buy Indian groceries. Home delivered fresh Indian spices, veggies, fruits, sweets, savoury. Veenas is very precise and accurate with my orders. Any discrepancies and customer care people sort it out within couple of days. Defo recommend to try.

16 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for taking the time to leave us a rating

Noté 5 sur 5 étoiles

Quality products

Quality products, quick delivery

11 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks so much for sharing your experience with us. We hope to see you again soon

Noté 5 sur 5 étoiles

Excellent products and service

Being lived far away from London, we have ordered from Veenas several times for our speciality groceries
It has always been very easy to order and pick a delivery day convenient to us.
Veenas.com has been excellent in every way and no hesitation to recommend Veenas.

3 octobre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon

Noté 1 sur 5 étoiles

Didn’t receive order

Didn’t receive order, Evri delivered it to the wrong address, Veenas said they were investigating but then stopped responding, had to get refund from Amazon.

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Veenas has become my one stop shop for…

Veenas has become my one stop shop for all Indian groceries. I have been ordering from them since 3 years and am happy with delivery and quality of items. Definitely recommend!

20 septembre 2024
Avis spontané
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Réponse de Veenas - Groceries Online Shopping in UK

Thanks so much for sharing your experience with us. We hope to see you again soon

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