I first used VetShop to supply special diet food for my dog who had kidney problems, and more recently for my other dog’s normal food after two local pet shops that stocked it closed, a total time of... Voir plus

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Lisez les avis des autres
They would have got 5 stars until recently but now when you ring up it says we are using today to catch up on emails. This is the permanent response now- if they cannot bother talking to their custom... Voir plus
We order our bulk for 2 months on repeat order , and has never been late , receiving email with updates on my orders not having to worry whats happening. you also get discount on repeat orders. All ro... Voir plus
We have ordered our dog's food for a number of years from Vetshop. They have always been so so helpful and deliver promptly, keeping me updated on the status of our order. We have signed up to subscri... Voir plus
À propos de l'entreprise
À propos de VetShop.co.uk
Écrit par l'entreprise
VetShop.co.uk is a family-run online retailer specialising in veterinary diets, flea and worming treatments, supplements and everyday pet essentials.
We stock thousands of products from trusted brands like Hill's, Royal Canin and Frontline, delivered quickly and reliably across the UK. And with our Subscribe & Save service, your pet's food and treatments arrive automatically, right when you need them – with a saving on every order.
Every member of our team is a pet owner, so when you call or email us, you're speaking to someone who genuinely gets it. No call centres, no scripts – just friendly, knowledgeable people who care about your pets as much as you do.
Why shop with us?
- Next day delivery available
- Subscribe & Save on every repeat order
- Apple Pay & Google Pay accepted
- Friendly UK-based customer service

Coordonnées de contact
5 Blackhill Business Park, Sand Barn Lane, Black Hill, CV37 0BX, Stratford-upon-Avon, Royaume-Uni
- 01789507340
- info@vetshop.co.uk
- vetshop.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It would have been another 5 stars but…
It would have been another 5 stars but delivery took longer than normal and we were close to running out. I suspect it was due yo stock issues, if so it would have been better to have been informed.
Delivery always on time and the…
Delivery always on time and the delivery is always left at the door. Can’t understand difference in price at times, has it jumps up and down. I have been a regular customer for a long time and do not understand why the price alters so much.
Great website Great Price and super…
Great website Great Price and super fast delivery …. Right everytime I order……….. thank you !
We received the wrong food for our dogs…
We received the wrong food for our dogs (order via subscription) I emailed the. To resolve but they did not come back to me. Very disappointing.
All good as usual.
Repeat order on subscription
Repeat order on subscription. Great service ad fast delivery. 5 stars. Thank you.
Brilliant company
Brilliant company. I’ve been with them for 4 years and do the subscription which makes ordering hassle free. Now and then I get over stocked with dog food so I just email and delay delivery. Never had an issue. Great customer service.
I have been a customer for quite a few…
I have been a customer for quite a few years and have always been impressed with the choices and price of the pet products add to that the convenience of home delivery you could not ask for a better service
Highly recommend
I have a 3 weekly order of dog food. The food always arrives on time well packed in a water proof wrap.
If I need to phone and adjust my order the phone is answered quickly, the staff are polite and efficient. I would highly recommend vetshop.
my order arrives promptly and is left…
my order arrives promptly and is left in a sensible, helpful place
I Have a repeat order on a monthly…
I Have a repeat order on a monthly basis. It is dispatched and delivered within a few days of the order being processed and I am advised on uts travels all the way. Also vet easy to skip a month if the food is not required. No complaints from me at all would thoroughly recommend
Repeat order dog food.
Repeat order delivered with no issues. Not keen on the plastic wrapping as 8 out of 10 times the dog food bag is melted to the outside package.
Delivery is prompt & the value is great…
Delivery is prompt & the value is great we have had no issues with you guys at all.
Consistent good service
Consistent good service. Good delivery communication and helpful staff at the end of the phone. We site easy to use if you need to change your order.
Would highly recommend .
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