I’m absolutely delighted with my experience! The two pairs of boots I received were of fantastic quality. Both pairs arrived impeccably packaged, with great attention to detail. It’s wonderful to f... Voir plus
L'entreprise a répondu
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The boots arrived and I love them but a wrong size was sent and I had to pay for return shipping. Otherwise great experience and beautiful boots Turns out I ordered the wrong size so it’s 5 stars, th... Voir plus
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Fantastic sandals - glad I managed to get these while I still could! I now have three pairs in different colours and want the silver ones, too! Excellent quality, comfortable, fast delivery. All you c... Voir plus
L'entreprise a répondu
I contacted via instagram as was having an issue with my lovely boots I bought in March. I was absolutely blown away with the customer service and received my new boots in a few days. Thank you so muc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de chaussures
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements pour femmes
Écrit par l'entreprise
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Coordonnées de contact
Royaume-Uni
- help@vgan-life.com
- vgan-life.com
4,7
Excellent
206 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great boots @ great sale prices & good service 👍
24 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for the kind review
Fabulous boots
Easy to order, speedy delivery. Love the boots, so comfortable. I ordered up a size to a 6 as I read someone else had done that, which worked as they fit well. So lovely to find such good quality cruelty free boots. Thank you
16 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear.
Réponse de V.GAN
Thank you for the positive review.
Refund
Hi there! Still waiting for my refund of the boots I paid post for and posted on 14/01/2026.
19 janvier 2026
Avis spontané
Réponse de V.GAN
Please reach out to customer services
I have been looking to replace my old…
I have been looking to replace my old walking boots for some time, and wanted vegan . I took a chance with these as buying shoes on line isn't always a great idea.
they look lovely and not bulky like some do, and I tried them on today and walked from Brixton to Chelsea and a bit further abut 7 miles . So for a new boot that was pretty good, they started to pinch a little at the small toes after 6 miles, so maybe will need bit more breaking in.
18 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for supporting my brand.
Réponse de V.GAN
Thank you Debra.
Just great
Super comfy, gorgeous, very nice quality, nothing else to add.
PS: I love that the soles have good grip!
15 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear Andrea.
Fabulous customer service and a great…
Fabulous customer service and a great shopping experience.
7 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear.
Absolutely love these boots
Absolutely love these boots! They’re comfortable, stylish, and I’m so happy they’re vegan. Great quality — would definitely recommend.
14 janvier 2026
Avis spontané
Réponse de V.GAN
Thank you for the great review
Great products, great customer service
I have bought several items from this site. Customer service is brilliant, easy to get hold of people and quick to reply. Products are very good quality too.
13 janvier 2026
Avis spontané
Réponse de V.GAN
I really appreciate the kind review Jamie.
Great Vegan shoes!
Really happy with my Women’s Taro shoes- super comfy on the first couple wears. They arrived quickly and packaged nicely.
I’ve already recommended them to a friend who had bought a pair too!
8 janvier 2026
Avis spontané
Réponse de V.GAN
Great to hear!
Réponse de V.GAN
Our pleasure
Excellent customer service by Sharmane
Excellent customer service by Sharmane! She was very friendly and helped solve my issue. Quick email responses.
1 janvier 2026
Avis spontané
Réponse de V.GAN
Good to hear.
Lost return and won't refund
Bought some mule type shoes from them in September, when they arrived they were too small, sent back using the enclosed returns label via Royal Mail tracked delivery, V.GAN are saying they never received them and Royal Mail are saying they delivered them. Neither will take responsibility or give me my money back so I am down £50 plus the cost of the tracked return! I have to say I'm not impressed and won't be buying from them again
7 janvier 2026
Avis spontané
Look great and packaged beautifully
Received my shoes today and they look great, seem comfortable (but haven't really worn them yet) and they were packaged beautifully.
2 janvier 2026
Avis spontané
Réponse de V.GAN
Nice to hear. Thank you.
Great style in every detail
Great style, they look terrific in every detail including the beautiful lining. Solid design with practical soles for walking and gripping.
21 décembre 2025
Avis spontané
Réponse de V.GAN
Super pleased you're happy.
Shoes are beautiful and very comfy
Shoes are beautiful and very comfy.
I would have appreciated a notice during checkout that I would have to pay import taxes (they were quite high). But not a big deal
26 décembre 2025
Avis spontané
Réponse de V.GAN
I've noted your observation
Far too small.
23 décembre 2025
Avis spontané
Good quality
Good quality, lets see how long they last. The previous pair was flimsy, soles broke within a few months of use. I returned them and received a refund, which I feel was fair.
19 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you for the 4 star review.
Fantastic quality products
Fantastic quality products, well packaged and delivered quickly. Highly recommended!
18 décembre 2025
Avis spontané
Réponse de V.GAN
Thank you Vicki for your kind review.
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