Vincent Burch Mortgage Services Avis 534

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just enjoyed working with these people. Very responsible and trustworthy. Honestly they did chase everything down themselves. It was very very helpful to me the way they handled my case . Thanks aga... Voir plus

Noté 5 sur 5 étoiles

Hello, we are foreigner people, and sometimes it is not easy to cooperate. We really appreciate Matt and Richard. They provided excellent service to us.

Noté 5 sur 5 étoiles

Andrew and Darren have tried their best and finally successful mortgage approval was achieved despite the war broke out in the Middle East and several lenders withdrew the good rates. There are other... Voir plus

Noté 5 sur 5 étoiles

Big thank you to Liam and Matthew. They are now my go to for any loans as they are super knowledgable and helpful. Also super responsive on email when I had any questions.

À propos de l'entreprise

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À propos de Vincent Burch Mortgage Services

Écrit par l'entreprise

Vincent Burch Mortgage Services has a team of friendly, enthusiastic mortgage advisers. Our dedicated team cover the whole country, largely from our Norwich office, though we also have individuals based in London and the South East.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

534 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Quick & helpful

We are first time buyers and Matt was very helpful with sorting our mortgage. He was always quick to reply, and answered all of our questions. Would definitely recommend

8 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Mine was not an easy mortgage!

Mine was not an easy mortgage to obtain, for a whole variety of reasons, but the team at Vincent Burch went above and beyond to find me a deal which worked for my circumstances.
I'm very grateful for that.
A highly professional and effective company to deal with.

6 novembre 2025
Noté 5 sur 5 étoiles

Helpful and Knowledgeable

Vincent and his team have been so helpful throughout my property journey. With their quick response time and knowledgeable team I was able to secure a fantastic property.

7 octobre 2025
Noté 1 sur 5 étoiles

Avoid the company

Avoid the company. They don't do any due diligence on any paperwork you send them that they request. The broker made me pay surveyor fees several times only for the lender to come back to reject because paperwork didn't match with lender requirements even though the brokers said everything was fine. When they don't think they can help, they avoid your emails, calls and messages. Still waiting for amended surveyor documents to be sent to me as promised but again ignoring me completely. Left out of pocket £3k and 6 months wasted. Do not deal with Liam, Matthew and Jack.

1 octobre 2025
Avis spontané
Logo de Vincent Burch Mortgage Services

Réponse de Vincent Burch Mortgage Services

Good Day Karim,

As an experienced mortgage brokerage, we factor in each client's individual needs on every single application which we process and we will also check with a lender prior to submission to check criteria and the lender's appetite to lend. Despite this level of diligence, there will be instances where an application is declined due to the third party involvement (Underwriter, Valuer or Solicitor). Also, if material facts come to light post submission which we were not aware of, then this can also affect the outcome of an application.

It is evident from our many positive reviews that we typically offer a very good service. We appreciate feedback from our clients, we take any instances of dissatisfaction seriously and these will be investigated thoroughly. If a client would ever like to contact us about the service they have experienced, then they can email either vincent@vincentburch.co.uk or steven@vincentburch.co.uk or alternatively call us on 01603 340 644.

Noté 5 sur 5 étoiles

Excellent Service from Gary Boorman

I always work with Gary Boorman for my mortgage needs, and I couldn’t be happier with the experience. Gary is professional, knowledgeable, and incredibly helpful throughout the entire process. He always takes the time to explain everything clearly and makes what could be a stressful process feel smooth and straightforward.

Thanks to his hard work and dedication, my remortgage with Vida Loans was completed successfully. I truly appreciate all his help and would highly recommend Gary to anyone looking for reliable mortgage advice and outstanding customer service.

Nick

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

One the best mortgage services..

This is one the best mortgage services I have found so far. Last year we needed to remortgage our one of the investment properties. As we progressed remortgage got into variety of legal complications. At one stage we decided to cancel the mortgage application but Darren & Matthew at Vincent Burch are such clairvoyant gentlemen that they kept it on hold for a while. Later on we realised that only the mortgage deal Matthew found was the best and upon request it was further revealed that we had still some time left with that original application. We immediately started wheels in motion, meanwhile Darren kept everything on top with continuous communication with lender. With all complex legal matters resolved finally we managed to complete. Thank you Matthew and Darren !
Kind regards,
Vasant

7 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

This is a truly impressive company

This is a truly impressive company. They were responsive to all of our needs, and arranged calls outside of office hours when required. The cases (we had 2 mortgages being worked on concurrently) were handled professionally, and whenever we called we seemed to be more than just a number to them - all of our details seemed to be remembered without us having to go through lengthy reminders.
On both mortgages, there were legal delays, meaning that better deals became available. Staff at Vincent Burch offered willingly and without grumble to source improved offers for us, and resultant savings.
We really can't speak any higher of a mortgage broker. Wonderful company staffed by wonderful people.

29 septembre 2025
Noté 5 sur 5 étoiles

This is the second time Vincent Burch…

This is the second time Vincent Burch have conveyed our mortgage process.
Very happy with their service.
Fast, efficient, reliable, friendly company who we would recommend highly. I will use their services in future.
Thank you.

1 octobre 2025
Noté 5 sur 5 étoiles

A exceptionally professional and efficient 5 star service.

I received a first class service from start to finish at Vincent Burch. Another mortgage broker hadn't been able to find me the product I needed but James at Vincent Burch worked extremely quickly and efficiently to get me the right mortgage and therefore I secured the property I wanted. He was very patient with me throughout the process with certain aspects I wasn't sure about and explained everything very clearly. A 5 star service with a company I would highly recommend. Thank you all at Vincent Burch.

29 septembre 2025
Noté 5 sur 5 étoiles

Great service

Great service. Good follow up. Chased things for me and reported back to keep me updated. Would definitely use again.
Thank you!
Gerrad

24 septembre 2025
Noté 5 sur 5 étoiles

Quick and efficient

I used VB services couple of times and would be definitely using them again in the future. I find them very efficient, quick and very professional.

15 septembre 2025
Noté 5 sur 5 étoiles

My whole experience was outstanding

My whole experience was outstanding, friendly, professional and thorough - couldn't have asked for more. I had phoned a number of Mortgage Brokers before contacting Vincent Birch. When I made my initial enquiry, I was referred to Liam Fisher on my initial enquiry. He stood out head and shoulders above those I had spoke to at other companies. He provided me with so much information, advice and guidance in the first call. This gave me the confidence in choosing Vincent Birch. I'm so glad I chose to go with him. He made the whole process so easy and straight forward with the support from Jack. Couldn't have asked for more. Quick to respond and action all communication. Definitely will be my go to Mortgage Broker in the future. Thank you for making the whole process so easy. Both an asset to the company.

22 août 2025
Noté 5 sur 5 étoiles

Communicative, helpful and so knowledgeable, highly recommend.

We were recommended Richard by quite a few of our friends and we were really impressed, he is incredibly helpful and knowledgeable. Went above and beyond to assist with finding us a mortgage in a tricky situation. The communication throughout the whole process was brilliant. We would highly recommend, and we will be returning.

29 août 2025

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