Pooja was lovely today as she welcomed us on board. She was thorough in her explanations, but didn’t take up too much time with unnecessary chit-chat. We are excited to move forward and have future pl... Voir plus
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Lisez les avis des autres
Outstanding customer service. Everyone has been a pleasure to work with throughout this project so far. They're incredibly organized, respectful of my time, and always keep meetings efficient and to t... Voir plus
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I just finished the introduction Call with Ms Pooja. It was very professional, eloquent, and informative. I am looking forward to working with her and can't wait to see what she will create on the s... Voir plus
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I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole proces... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Coordonnées de contact
Royaume-Uni
- customercare@vistavue.com
- vistavue.com
4,6
Excellent
479 avis
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Réponse de Vistavue
Hi Conor,
Thank you for your kind words. We’re really pleased to hear that you found everything helpful - it means a lot to the team.
If there’s ever anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
STAY AWAY FROM THIS COMPANY!!! AI slop - reviews pressured early on
STAY AWAY FROM THIS COMPANY!!!
Once they’ve got your money, communication, quality and urgency seems to disappear!
Receiving an out of the blue phone call with a seemingly amazing offer left me feeling dubious from the beginning.
A meeting with the sales representative - and again being sold a vision through rose tinted glasses, with no ability to provide any previous feedback or results from other businesses - I remained cautious. Trust pilot reviews gave me hope that this wasn’t a scam, but it seems everybody has left a review when they will still getting service!
Of course, at this point, there was plenty of contact and when I finally agreed that this would be a great opportunity, it wasn’t long before a meeting was scheduled and contracts were signed and deposits paid.
At this time, they pressure you to leave a review - probably explaining the very good overall rating. I chose to wait until further into my experience, and now I can give an honest overall assessment.
This was the first point the contact slowed down. Despite contacting the sales representative and the VistaVue team through LinkedIn, I had no confirmation they had received my £300+ deposit for five days. At this point, I thought I had been scammed.
I finally got a confirmation email and contract. I promptly sent over all the details they asked for including branding; pictures, fonts, colours, etc; and examples of how I wanted the ads to look.
Two and a half weeks later, I finally had the first advert proof. Clearly, my words, website and images had just been put into an AI generator.
The pictures weren’t my originals, the sentences didn’t make sense and the branding and presentation of myself and my business were so far from who I am and what I do. I would’ve been truly embarrassed and ashamed if this ad had run.
I decided to do half the job of the ‘professional design team’ and created picture ads of EXACTLY what I wanted it to look like; words, images, layout, etc. All they had to do was add the slow fade animation and QR code in.
I received the second proof a week later. To my astonishment, the ads were once again, not cohesive, the fonts have been disrupted - even the headlines had been changed, as well as the content. Not even the correct information was on each ad. I couldn’t have made their job simpler.
Honestly, the opportunity for this kind of advertising is fantastic for my business, but I would not use this company again.
What really sold the idea to me was the ‘professional design team’ which is absolutely just AI slop. I feel I was sold this idea and paid big money under false pretences. I have ended up designing my own adverts and I’m now paying £1200+ without the full service.
Think carefully about how much effort and money will really be required before working with this company.
EDIT
I had a zoom call with the design team, I spoke with a very nice and apologetic man.
It appears I was also lied to by the sales representative. I was told there would be a QR code in the ad, made by VistaVue, that would be tracking data and insights of those scanning it. This was very appealing as this information and quick access to more details is hugely valuable to a business.
Now I’m being told this is not the case, although they can add one in for me. I do not trust this would be done correctly.
The ultimate decision is that I will completely make the ads myself as the work is so atrociously poor.
EDIT
I designed my own ads, to find out that the promised venue is STILL not ready. At this pint, I have lost so much time, money and quite frankly patience with this company that I no longer want their ‘services’. Not that any service was provided.
During communication, they won’t respond to my emails for weeks, then will finally reply and call me multiple times to get me to respond to them immediately, then not respond for 2 weeks again.
Ultimately, Vista Vue have not withheld their end of the contract, I created my own ads, yet they will not let me out of the contract.
Stay away from this company!!!
27 mai 2026
Avis spontané
Réponse de Vistavue
Hi Harri,
Thank you for taking the time to leave such detailed feedback - we really do appreciate it.
We're sorry to hear that parts of your experience haven’t been what you expected, especially around communication and the creative side of things. I completely understand how important it is for your branding to feel right and reflect your business properly, so I can see why this has been frustrating.
We always aim to work closely with our customers when creating adverts, sharing drafts for approval, and refining them based on feedback. We’ll continue to work with you on redesigning your advert until it feels much more in line with what you’re looking for.
We’ve also arranged a call with you so we can go through everything together and make sure we’re moving forward in the right direction.
We genuinely want to get this right for you and make sure you feel confident in the end result.
Best regards,
Vistavue Customer Care Team
Wychbury Care Services
Rohit has been nothing but helpful and patient with us throughout the whole process of marketing which is not our forte.....cannot praise him enough for making it such a seamless process.
26 mai 2026
Avis spontané
Réponse de Vistavue
Hi Chloe,
Thank you so much for your kind feedback. We’re really pleased to hear that Rohit has been so helpful, especially in an area that can feel unfamiliar.
It’s great to know he was able to make everything feel seamless and easy for you—he'll really appreciate your kind words.
If there’s ever anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Great call
Great call, all information given that was required very informative.
26 mai 2026
Avis spontané
Réponse de Vistavue
Hi Laurie,
Thank you for your kind feedback. We’re really pleased to hear that you found the call informative and that all the information you needed was clearly explained.
We always aim to make things as straightforward as possible, so it’s great to know that came across. If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Em,
Thank you for your kind feedback - that’s exactly what we aim for.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Great experience
Great experience, explained all the processes efficiently and look forward to getting started and seeing their creation.
26 mai 2026
Avis spontané
Réponse de Vistavue
Hi Ian,
Thank you for your kind feedback. We’re really pleased to hear that you had a great experience.
It’s exciting to know you’re looking forward to seeing your advert come to life, and we’re confident you’ll be pleased with the result. If there’s anything more we can help with along the way, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Jamie,
Thank you for your kind feedback. We’re really pleased to hear that you found the call helpful and that it made a positive impression.
We appreciate you taking the time to share your experience, and if there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Really good customer service
22 mai 2026
Avis spontané
Réponse de Vistavue
Hi Scott,
Thank you for your kind feedback. We’re really pleased to hear that you had a good experience with our customer service—it means a lot to the team.
If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Great on boarding service from Pooja at…
Great on boarding service from Pooja at Vista View. Explained exactly what to expect from the process and answered all questions.
Great service
22 mai 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you for your kind feedback. We’re really pleased to hear that you had such a positive onboarding experience with Pooja and that everything was explained clearly from the start.
It’s great to know all your questions were answered and that you felt confident about what to expect throughout the process. We’ll be sure to pass your kind words on to Pooja.
Best regards,
Vistavue Customer Care Team
Great service
Very helpful and told me everything that I needed to know about the ongoing project
22 mai 2026
Avis spontané
Réponse de Vistavue
Hi Tim,
Thank you for your kind feedback. We’re really pleased to hear that you found everything helpful and that you felt well-informed about the ongoing project.
Keeping our customers clear and up to date is really important to us, so it’s great to know that came across. If there’s anything more we can help with as things progress, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Florin,
Thank you for your feedback. We’re really pleased to hear that you found the conversation clear and easy to follow - that’s exactly what we aim for.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Vista Vue is committed to communication…
Vista Vue is committed to communication with its clients and making sure there are no unanswered questions about the process.
21 mai 2026
Avis spontané
Réponse de Vistavue
Hi Olwen,
Thank you for your kind feedback. We’re really pleased to hear that you’ve found our communication clear and supportive throughout the process.
Making sure our customers feel informed and confident at every stage is really important to us, so it’s great to know that we came across well. If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
The caii was from Pooja Nadgauda.She wae very polite and friendly, and provided. the information we required prior to going live. Carried out a security check prior to the conversation. Excellent.
The caii was from Pooja Nadgauda.
She wae very polite and friendly, and provided. the information we required prior to going live.
Carried out a security check prior to the conversation.
Excellent.
21 mai 2026
Avis spontané
Réponse de Vistavue
Hi Glenn,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Pooja provided such a polite and friendly experience, as well as giving you the information you needed ahead of going live.
It’s great to know that everything was handled clearly, including the security checks — that’s exactly the level of professionalism we aim to deliver. We’ll be sure to pass your kind words on to Pooja.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Professional and information made clear
very clear and informative...I am looking forward to my partnership with vistavue.
21 mai 2026
Avis spontané
Réponse de Vistavue
Hi Michael,
Thank you for your kind feedback. We’re really pleased to hear that everything was explained well to you—that's exactly what we aim for.
It’s great to have you on board, and we’re really looking forward to working with you as well. If there’s anything you need along the way, we’re always here to help.
Best regards,
Vistavue Customer Care Team
Customer service
20 mai 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you for your feedback—we really appreciate it. We’re glad to hear you had a positive experience with our customer service.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Helpful and clear
19 mai 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you for your kind feedback. We’re really pleased to hear that you found everything helpful and clear—that's exactly what we aim for.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Ali,
Thank you so much for your kind words. We’re really pleased to hear you had an amazing experience - it truly means a lot to the team.
If there’s ever anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Vistavue Customer Service
Everyone has been really friendly and easy to deal with. Pooja was lovely on the phone this morning, very helpful, I feel sure it will be a great business journey!
19 mai 2026
Avis spontané
Réponse de Vistavue
Hi Claire,
Thank you so much for your lovely feedback. We’re really pleased to hear that you’ve found everyone friendly and easy to deal with - that's exactly the experience we aim to provide.
It’s great to know that Pooja made such a positive impression and was able to support you so well. We’ll be sure to pass your kind words on to her.
We really appreciate your support and are excited to be part of your journey - we’re confident it’s going to be a great one too!
Best regards,
Vistavue Customer Care Team
Very helpful and friendly.
18 mai 2026
Avis spontané
Réponse de Vistavue
Hi Simone,
Thank you for your kind words. We’re really pleased to hear you found the team helpful and friendly - it means a lot to us.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Victoria was amazing to work with
Victoria was amazing to work with. I definitely recommend her. She did an incredible job with the video, and I am very pleased with her work and professionalism.
18 mai 2026
Avis spontané
Réponse de Vistavue
Hi Silvia,
Thank you so much for your lovely feedback. We’re really pleased to hear that you had such a great experience working with Victoria and that you’re happy with the video.
She takes real pride in her work, so your kind words about her professionalism and creativity will mean a lot to her. We truly appreciate your recommendation and your support.
If there’s anything more we can help with, please don’t hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
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