Pooja was lovely today as she welcomed us on board. She was thorough in her explanations, but didn’t take up too much time with unnecessary chit-chat. We are excited to move forward and have future pl... Voir plus
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Lisez les avis des autres
I just finished the introduction Call with Ms Pooja. It was very professional, eloquent, and informative. I am looking forward to working with her and can't wait to see what she will create on the s... Voir plus
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Outstanding customer service. Everyone has been a pleasure to work with throughout this project so far. They're incredibly organized, respectful of my time, and always keep meetings efficient and to t... Voir plus
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I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole proces... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Coordonnées de contact
Royaume-Uni
- customercare@vistavue.com
- vistavue.com
4,6
Excellent
477 avis
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The welcome call was great
The welcome call was great! Pooja was amazing and explained the next steps :)
24 juillet 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive welcome call with Pooja. It's great to know that she clearly explained the next steps and helped make the process easy to understand.
We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and we look forward to working with you as your campaign progresses.
Best regards,
Vistavue Customer Care Team
Shubhangi Kedare was very helpful in…Great service
Shubhangi Kedare was very helpful in organising changes to my advert. Very pleased withthe result, thank you
23 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Sue,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Shubhangi was able to help with the changes to your advert and that you're pleased with the final result. We know how important it is for an advert to reflect your vision, so it's great to hear that the process was a positive one.
We'll be sure to pass your lovely comments on to Shubhangi — they'll mean a lot to her.
Thank you again for your support, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Contact small prints
I've made a media contract with Vistavue almost a year ago. After few months I went to check why my advertising isn't bringing me any revenue as I am paying a considerable amount each month . I went to the gp practice that my add was on and noticed that the display board wasn't even in the waiting area . It was close to the reception, no visibility to patients. Contracted customer service couple of times. They offered to increase the time of my add or move that to a different town. None of this options were feasible for my practice. Asked them to terminate my contract and they disagree so now I am bound with them until October. Please be aware of small print in the contract
23 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Alexandra,
Thank you for taking the time to share your feedback.
We're sorry to hear that the campaign has not delivered the results you were hoping for. We understand how important visibility and return on investment are for any business. When you raised your concerns, our team worked with you to explore a number of options, including increasing your advert's exposure and discussing alternative locations in an attempt to improve performance. While we appreciate that these options were not suitable for your business, they were offered with the intention of helping you gain greater value from the service.
We would also like to clarify that the cancellation process and notice requirements are clearly outlined within the contract. We always recommend that customers review their agreement carefully to ensure they are fully informed of all terms and conditions.
We remain committed to supporting our customers and would be happy to discuss any further opportunities to improve your campaign.
Please contact us at customercare@vistavue.com if you would like to speak with a member of the team.
Best regards,
Vistavue Customer Care Team
Outstanding customer service
Outstanding customer service. Everyone has been a pleasure to work with throughout this project so far. They're incredibly organized, respectful of my time, and always keep meetings efficient and to the point. I really appreciate how easy they've made the entire process. Harry is a rockstar!
22 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Stephanie,
Thank you so much for your fantastic feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience with the team throughout your project. Knowing that you've found everyone organized, professional, and respectful of your time means a lot to us.
It's especially great to hear that Harry has made such a positive impression. We'll be sure to pass your kind words on to him—he'll be thrilled to hear he's been called a rockstar!
Thank you again for your support. We're looking forward to continuing to work with you and making the rest of the journey just as smooth and enjoyable.
Best regards,
Vistavue Customer Care Team
Pooja was just phenomenal
Pooja was just phenomenal, very thorough and kind. I can highly recommend
16 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Rachael,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja made such a positive impression. Taking the time to be thorough, supportive, and approachable is exactly the standard we strive for, so it's fantastic to know that was reflected in your experience.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her. Thank you as well for your recommendation; it truly means a great deal to the whole team.
We look forward to supporting you throughout your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Pooja was a delight to speak with
Pooja was a delight to speak with. She was friendly, helpful, knowledgable and yet professional. She explained everything fully and asked if I needed further information, which I didn’t.
22 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Anthea,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja made such a positive impression. It's wonderful to know that you found her friendly, helpful, knowledgeable, and professional throughout your conversation.
Taking the time to explain everything clearly and ensuring our customers have all the information they need is something we take great pride in, so we're pleased to hear that Pooja did exactly that.
We'll be sure to pass your kind words on to her—they'll mean a lot. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Speaking with and working with Sunam
Speaking with and working with Sunam, was a pleasure.
He informed me of the time frame that designers would be sending me my approval required commercial. And that the Weston Edmonton now has the digital units and soon to be releasing the advertisements for all the companies involved.
21 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Pat,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that working with Sunam was such a positive experience. It's great to know that he kept you informed throughout the process, explained the expected timelines clearly, and ensured you knew what to expect from the design and approval stages.
We're also pleased that he was able to update you on the installation of the digital units at the Westin Edmonton and the upcoming launch of the advertisements.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him. Thank you again for your support, and we look forward to helping your campaign go live successfully.
Best regards,
Vistavue Customer Care Team
I have received ZERO benefits from the…
I have received ZERO benefits from the Vistavue service. I receive emails constantly to say that the service is not working in a variety of locations. It happens all the time.
I emailed to cancel the service and was given the run around and told I had to send in the original contract with a letter to cancel it. I could not find the original contract. Then I emailed again to cancel it and was told that it had already auto-renewed. This service is a scam as far as I am concerned. Someone from Vistavue finally called me and said they would make sure it didn't auto-renew again, so why couldn't this happen the first time I tried to cancel?
Do not waste your money.
21 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Janet,
Thank you for taking the time to share your feedback.
We're sorry to hear that you have been disappointed with your experience. We understand how frustrating it can be when a service does not meet your expectations.
Unfortunately we are unable to identify your account by just your first name.
With regard to cancellation, we would like to clarify that the process and notice requirements are set out within the contract at the outset of the agreement. We ask that customers provide notice at least six months prior to the end of the initial term should they not wish the contract to continue. We always recommend that customers review their agreement and store it safely to ensure they are fully informed of all terms and conditions.
We take all feedback seriously and are always looking for ways to improve the experience we provide. Should you wish to discuss any aspect of your account further, please contact us at customercare@vistavue.com.
Best regards,
Vistavue Customer Care Team
Pooja was lovely today as she welcomed…
Pooja was lovely today as she welcomed us on board. She was thorough in her explanations, but didn’t take up too much time with unnecessary chit-chat. We are excited to move forward and have future planning arranged. Straight forward and simple process. Thank you!
21 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Clare,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja gave you such a positive welcome to Vistavue. It's great to know that she was thorough in her explanations while keeping the process straightforward and focused. We know how important it is to provide all the information our customers need without overwhelming them.
It's wonderful to hear that you're excited about the journey ahead and already planning for the future. We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and we look forward to working with you and helping your campaign succeed.
Best regards,
Vistavue Customer Care Team
Experience so far has been great
Experience so far has been great. They are very easy to communicate with and give/get feedback for the marketing info!
21 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Richard,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that your experience has been great so far and that you've found the team easy to communicate with. Clear communication and collaboration are really important to us, so it's fantastic to know that sharing ideas and feedback on your marketing has been a smooth process.
Thank you again for your support. We look forward to continuing to work with you and helping you get the very best from your campaign.
Best regards,
Vistavue Customer Care Team
I just finished the introduction Call…
I just finished the introduction Call with Ms Pooja. It was very professional, eloquent, and informative. I am looking forward to working with her and can't wait to see what she will create on the screen.
Thank you Ms Pooja and lovely speaking to you.
21 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Violeta,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that your introduction call with Pooja was professional, informative, and enjoyable. Taking the time to explain the process clearly and make our customers feel confident from the very beginning is something we take great pride in.
Pooja will be thrilled to hear your kind words. We're excited to be working with you and can't wait to bring your advert to life on screen.
Thank you again for your support, and we look forward to being part of your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Excellent communication and friendly…
Excellent communication and friendly staff. Clear introduction and explanation of the process and what it can achieve. Very pleased with the service I have received and would recommend to family and friends without question.
17 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Ian,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience with the team. Knowing that you found the communication clear, the staff friendly, and the introduction to the service informative means a lot to us.
It's especially pleasing to hear that you feel confident in both the process and the value it can deliver. Your recommendation to family and friends is one of the highest compliments we can receive, and we're incredibly grateful for your support.
Thank you again for your kind words, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Always have a lovely experience…
Always have a lovely experience speaking with the team, today shubhangi was my advisor and she helped me with all my queries nothing was too much trouble
20 juillet 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've consistently had positive experiences with the team. It's especially wonderful to hear that Shubhangi was able to help with all of your queries and made the process feel easy and stress-free.
We'll be sure to pass your kind words on to Shubhangi — she'll be delighted to hear them. Knowing that nothing felt like too much trouble is exactly the level of service we strive to provide.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Very supportive and clear on what was…
Very supportive and clear on what was required from me and how they would support me.
20 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Shona,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you found the support clear and helpful from the outset. Making sure our customers understand what's needed from them, while knowing exactly how we'll support them along the way, is something we take great pride in.
Thank you again for your support, and we're pleased to hear you've had such a positive experience with the team.
Best regards,
Vistavue Customer Care Team
ROHIT,was amazing
ROHIT,was amazing. Clear concise and understood it was short on time to explain my needs.
He went above snd beyond to resolve my issue. Well done.
20 juillet 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to provide such a positive experience. It's great to know that he understood you were short on time, communicated clearly and concisely, and quickly got to the heart of what you needed.
We'll be sure to pass your kind words on to Rohit. He'll be thrilled to hear that his support made such a difference and that he was able to go above and beyond to resolve your issue.
Thank you again for your support — it means a lot to the whole team.
Best regards,
Vistavue Customer Care Team
The caller was very clear and…
The caller was very clear and informative the only issue was the connection on the phone and I’m sitting indoors so I know it’s not my signal. Was hard to hear the caller at times but when I could hear it was very informative.
20 juillet 2026
Avis spontané
Réponse de Vistavue
Hi David,
Thank you for taking the time to share your feedback — we really appreciate it.
We're delighted to hear that you found the call clear and informative and that the information provided was helpful. We do apologise for the issues with the phone connection and understand how frustrating it can be when it's difficult to hear parts of a conversation.
Thank you for your patience, and we're pleased that despite the connection issues, you found the discussion valuable and informative.
If there's anything further you need, please don't hesitate to get in touch—we're always happy to help.
Best regards,
Vistavue Customer Care Team
Pooja was really helpful today and always!
Pooja was really help today 17th July 2026.
17 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Ana,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to help you and provide a positive experience. She takes great pride in supporting our customers, so we're sure she'll be pleased to hear your kind words.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was great and resolved my issue
Pooja was great and resolved my issue. Thank you.
17 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Miriam,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to resolve your issue and provide the support you needed. Ensuring our customers feel heard and looked after is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
I would like to thank Sunam Sherpa from…
I would like to thank Sunam Sherpa from Vista. He was very helpful, and patient. I would reccomend this business.
16 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Russell,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was so helpful and patient throughout your experience. Taking the time to support our customers and ensure they feel looked after is something we take great pride in, so it's wonderful to know that came across.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him.
Thank you again for your recommendation and support. If there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Gil,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've had a great experience so far. It's important to us that our customers feel supported and valued from the very beginning, so it's wonderful to know things are off to a positive start.
Thank you again for your support, and we look forward to continuing to work with you as your journey with Vistavue progresses.
Best regards,
Vistavue Customer Care Team
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