Pooja was lovely today as she welcomed us on board. She was thorough in her explanations, but didn’t take up too much time with unnecessary chit-chat. We are excited to move forward and have future pl... Voir plus
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Lisez les avis des autres
I just finished the introduction Call with Ms Pooja. It was very professional, eloquent, and informative. I am looking forward to working with her and can't wait to see what she will create on the s... Voir plus
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Outstanding customer service. Everyone has been a pleasure to work with throughout this project so far. They're incredibly organized, respectful of my time, and always keep meetings efficient and to t... Voir plus
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I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole proces... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Coordonnées de contact
Royaume-Uni
- customercare@vistavue.com
- vistavue.com
4,6
Excellent
477 avis
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I had my first call with Pooja today
I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole process feel straightforward, and I’m really excited to be working with her and the team to get my advert just right before it goes into the GP surgery. Thank you for such a positive first experience—I’m looking forward to working together!
15 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Kim,
Thank you so much for taking the time to leave such a wonderful review — we really appreciate it.
We're delighted to hear that your first experience with Pooja was such a positive one. Taking the time to answer questions, listen carefully, and make the process feel straightforward is exactly the level of service we aim to provide.
Pooja will be thrilled to hear your kind words. It's great to know that you feel excited and confident about moving forward with your advert, and we're looking forward to helping you get everything just right before it goes live in the GP surgery.
Thank you again for your support — we're excited to be working with you and look forward to being part of your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Sunam was fantastic to work with as he…
Sunam was fantastic to work with as he addressed my issues quickly and offered options to move forward
15 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Erik,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was fantastic to work with and was able to address your concerns quickly. It's great to know that he took the time to discuss the options available and help you find the best way forward.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
I have just had a lovely phone call…
I have just had a lovely phone call with Pooja - very informative and keen to help.
15 juillet 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive experience speaking with Pooja. It's great to know that you found her informative, helpful, and genuinely keen to support you.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Customer service
Pooja was very helpful and explained clearly about all the benefits I had with the subscription, she was friendly and took her time to listen to me
9 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Michelle,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to explain the benefits of your subscription clearly and take the time to answer your questions. Making sure our customers feel informed, listened to, and supported is something we take great pride in.
We'll be sure to pass your lovely comments on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Hi my name is Natasha I just want say…
Hi my name is Natasha I just want say Thank you so much pooja for being very helpful and helping me understand my options I’m very happy with the service I received from you today and look forward in working with you and company going forward
13 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Natasha,
Thank you so much for your lovely feedback, Natasha — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to provide the support you needed. Taking the time to make sure our customers feel informed and confident is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support. We're looking forward to working with you and supporting you throughout your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
A good experience.
13 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Joshua,
Thank you for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had a good experience. Providing a straightforward, positive experience for our customers is always our goal, so it's great to know we've delivered on that.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Avoid Vistavue at all costs
Avoid Vistavue – Our Experience Has Been Extremely Distressing
Our experience with Vistavue has been one of the most stressful business experiences we’ve ever had.
We were approached by a persuasive salesperson who made numerous promises about how advertising with Vistavue would generate new customers and significantly benefit our business. The presentation was high-pressure, and we were encouraged to make a decision there and then.
Looking back, we feel we were not given sufficient opportunity to properly review the agreement or fully understand what we were signing. Once the paperwork was completed, our experience changed dramatically.
Despite paying an upfront deposit, we never approved any advertising artwork and never saw evidence that any advertising had been displayed on the digital screens we had been sold. When we attempted to raise our concerns and cancel, we found the company unwilling to resolve the issues constructively.
Instead, the matter escalated into legal proceedings, with Vistavue pursuing us for over £13,000. We firmly dispute their claim and have defended the matter through the courts. During that process, we’ve also been contacted by other businesses describing experiences that they say were very similar to ours, which has only reinforced our concerns.
This dispute has caused months of unnecessary stress, countless hours preparing legal documents, and significant emotional and financial strain on our family business.
If you’re considering signing an agreement with Vistavue, our advice is simple: take your time, insist on taking the paperwork away to review independently, read every clause carefully, and never allow yourself to be pressured into making an immediate decision.
This review reflects our personal experience, and we sincerely hope others will carry out thorough due diligence before entering into any agreement.
If there was an option for a zero star I would have chosen that!!!
"In addition to the above, Vistavue have now asked for more details of our experience, even though they've acknowledged us in their reply".
My review is based on my genuine experience as a Vistavue customer.
In October 2025, a Vistavue sales representative visited our business, ELIXIR Face & Body in Reading, and persuaded us to enter into an advertising agreement for digital healthcare screens. An upfront deposit was paid, but we subsequently became concerned about the way the agreement had been sold to us and the representations that had been made during the sales process.
We never approved any advertising artwork and were never provided with evidence that any advertising had been displayed. When we attempted to raise our concerns and cancel the agreement, the matter could not be resolved and ultimately escalated into legal proceedings, with Vistavue pursuing a claim in excess of £13,000, which we are defending.
My review reflects my own personal experience of the sales process, the handling of our concerns, and the subsequent dispute. As the matter is currently before the courts, I cannot comment further on the legal aspects, but everything stated in my review is honestly held and based on my direct experience as a customer.
12 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Stuart,
Thank you for taking the time to share your feedback.
We're sorry to hear that you remain dissatisfied with your experience.
As you have referenced legal proceedings, it would not be appropriate for us to discuss the specifics of the matter in a public forum. We are confident that the relevant facts and documentation will be considered through the appropriate channels.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Joanna,
Thank you for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that everything was straightforward, efficient, and easy to understand. We always aim to keep the process simple and make sure our customers have the information they need without any unnecessary complications.
Thanks again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was very helpful and…
Pooja was very helpful and understanding and gave me all the information I need
9 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Alec,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was helpful, understanding, and able to provide all the information you needed. Taking the time to listen to our customers and make sure they feel fully informed is something we take great pride in.
We'll be sure to pass your lovely comments on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Excellent service.
9 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Mark,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you received excellent service. Knowing that we've been able to provide a positive experience means a lot to the whole team.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Always efficient and helpful
Always efficient and helpful. The ads look great and they are easy to contact if you need them
7 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Debra,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've found the team efficient, helpful, and easy to reach whenever you need support. It's also fantastic to know that you're happy with the quality of the ads—our team works hard to make sure they make the right impression.
Thank you again for your support. We look forward to continuing to work with you and helping your business gain even more visibility.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Lucy,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've been happy with our service and would recommend us. Knowing that you've had a positive experience means a lot to the whole team.
Thank you again for your support. If there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Imogen,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive experience and found the service polite, quick, and helpful. It's always great to know that our team is making things as easy and efficient as possible for our customers.
Thank you again for your support — it means a lot to us.
Best regards,
Vistavue Customer Care Team
Shubhangi Kedare is great
Shubhangi Kedare is great. She made sure we were satisfied with Vistvue's services and always making sure that anything we communicate to the design team is being worked on. We are able to work on changing marketing/ads on how we want them to look or what to include together. The customer service is amazing.
6 juillet 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for taking the time to share your feedback—we really appreciate it.
We're delighted to hear that Shubhangi has provided such a positive experience and has been proactive in ensuring you're getting the most from our service. It's great to know that communication has been smooth and that you've been able to work closely together on refining your marketing and adverts to reflect exactly what you want.
We'll be sure to pass your kind words on to Shubhangi—they will mean a lot. Thank you for recognising the effort she puts into supporting our customers and liaising with the design team.
We truly appreciate your support and look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Rohit is very polite and…
Rohit is very polite and professional.He gave me all answers for my questions.
P.S Thank you for exellent customer care!
2 juillet 2026
Avis spontané
Réponse de Vistavue
Hi Dawid,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to answer all of your questions and that you found the service excellent. Providing clear information and excellent customer care is something we take great pride in, so it's wonderful to know that was reflected in your experience.
We'll be sure to pass your kind words on to Rohit—they will mean a lot to him.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Réponse de Vistavue
Hi Katie,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We’re really pleased to hear that you had such a positive experience with Harry—he'll be delighted to hear your kind words. 😊
If there’s ever anything more we can help with, just let us know—always happy to support.
Best regards,
Vistavue Customer Care team
Réponse de Vistavue
Hi Lisa,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We’re really pleased to hear that you had such a positive experience with the service. It means a lot to the whole team to know it’s been appreciated.
If there’s anything more we can help with, just let us know—always happy to support. 😊
Best regards,
Vistavue Customer Care Team
Shereen was really helpful with any…
Shereen was really helpful with any questions or queries I had and this made my experience positive and smooth.
30 juin 2026
Avis spontané
Réponse de Vistavue
Hi Alex,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We’re really pleased to hear that Shereen was able to support you with your questions and make the experience smooth and positive. That’s exactly what we aim for.
We’ll be sure to pass your kind words on to her—she'll really appreciate it. If there’s anything more we can help with, just let us know - always happy to support.
Best regards,
Vistavue Customer Care Team
Great communication
Great communication, checking in that I was happy with the process.
29 juin 2026
Avis spontané
Réponse de Vistavue
Hi Louise,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We’re really pleased to hear that the communication has been clear and that you’ve felt supported throughout the process. It’s great to know the check-ins have helped ensure everything is running as expected.
If there’s anything more we can help with, just let us know — we’re always happy to support.
Best regards,
Vistavue Customer Care Team
Harry is absolutely wonderful to chat…
Harry is absolutely wonderful to chat with and helpful as can be! Super friendly and efficient!
26 juin 2026
Avis spontané
Réponse de Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We’re really pleased to hear that Harry made such a great impression. That’s exactly the experience we aim to provide.
He’ll really appreciate your kind words—I'll be sure to pass them on. If there’s anything more we can support you with, just let us know—we're always happy to help. 😊
Best regards,
Vistavue Customer Care Team
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