VIZ Insurance Avis 151

TrustScore 4.5 sur 5

4,5

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Viz Insurance was very straight forward, easy to understand and apply. It has the right amount of cover for my needs as a handyman and I can increase that coverage as my business grows with cover for... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

They are really easy to deal with, but they dont have an insurance policy for everything so because they couldn't help me today its lowered the rating im giving

L'entreprise a répondu

Noté 5 sur 5 étoiles

The gentleman who assisted me, KOBY was absolutely exceptional. He was not only professional and knowledgeable, but also incredibly uplifting and supportive throughout the entire process. He made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My call was answered more or less straight away - I didn't have to wait to speak with someone. The VIZ employee I spoke with on the phone was very nice and helpful and even sent thru my Cert of Curre... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance aux entreprises
  2. Agence d'assurance
  3. Compagnie d'assurance

À propos de VIZ Insurance

Écrit par l'entreprise

Nobody wants to think about business insurance. We’re experts in helping tradies get insured. Pick a policy you can understand and get started.

Build Your Policy With Cover For:

Public & Products Liability
Tools & Equipment
Tax Audit

For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Viz Insurance Great For The Handyman

Viz Insurance was very straight forward, easy to understand and apply. It has the right amount of cover for my needs as a handyman and I can increase that coverage as my business grows with cover for other needs such as my tools etc. Definitely recommend you take a look at Viz Insurance.

22 avril 2026
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Réponse de VIZ Insurance

Glad to hear we could help, Fred. If there is anything we can do in the meantime, let us know!

Noté 1 sur 5 étoiles

System Error

Your system changed to my OLD Bank Details then an email "Hiding" your ERROR and passing the blame.

31 mars 2026
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Réponse de VIZ Insurance

Hey Brian, you're right - this was our error. We recently updated our payment system, and some card details didn't carry across correctly. The email we sent regarding this should have been clearer about that, and we didn't intend for it to come across as passing the blame. We understand why it read that way and have updated that email in order to make it more clear in future.

We've love to get this sorted for you, please check your inbox for an email from our team.
Our apologies again,
Koby
Customer Agent
1300 216 226
VIZ Insurance

Noté 3 sur 5 étoiles

They are really easy to deal with

They are really easy to deal with, but they dont have an insurance policy for everything so because they couldn't help me today its lowered the rating im giving

27 mars 2026
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Réponse de VIZ Insurance

Thanks Stephen, we appreciate the honest review.

We have sent you an email regarding this one - we'd love to know what we could include to be more helpful. We are looking at adding more cover types over time and would be grateful to hear what you think. Cheers!

Noté 5 sur 5 étoiles

Super simple and easy from bekmg…

Super simple and easy from bekmg redirected from an email i sent to evari to find out its now Viz was very simple convenient cheap and easy.
Thank you.

20 mars 2026
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Réponse de VIZ Insurance

Great hear it was easy for you Lincoln - let us know if you need anything else!

Noté 5 sur 5 étoiles

Great service

Great service , great pricing , just great people

20 mars 2026
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Réponse de VIZ Insurance

Thanks for the review Andrew!

Noté 5 sur 5 étoiles

The gentleman who assisted me, KOBY

The gentleman who assisted me, KOBY was absolutely exceptional. He was not only professional and knowledgeable, but also incredibly uplifting and supportive throughout the entire process. He made what can usually feel like a stressful task such an easy and enjoyable experience. What really stood out to me was his encouragement when I spoke about my business. Instead of saying “if” my business grows, he confidently said “when,” which genuinely meant a lot and left a lasting impression. He also took the time to explain how I could add more people onto my plan in the future, which I appreciated.

I also have to mention how kind and sweet he was, I kept calling him “Toby” during our conversation, only realising later from the email that his name is actually Koby. He handled it so politely and never made it awkward, which I later appreciated😭😂.

It’s rare to come across someone who combines great customer service with genuine positivity and encouragement, and I truly appreciated it.😊

18 mars 2026
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Réponse de VIZ Insurance

Hey Amira, thank you so much - it genuinely made our day! Really appreciate you taking the time to share your experience - reviews like this really mean a lot! We'll be sure to pass it on to Koby (we'll let him know Toby also did a great job 😄). Wishing you and your business all the best - looking forward to being part of the journey as it grows.

Noté 5 sur 5 étoiles

Easy

Easy, good service.

2 mars 2026
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Réponse de VIZ Insurance

Thanks a lot Jesse! Appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

Great website

Great website. Easy process.

8 mars 2026
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Réponse de VIZ Insurance

Thanks for the review Maarten!

Noté 5 sur 5 étoiles

Quick and Efficient

My call was answered more or less straight away - I didn't have to wait to speak with someone. The VIZ employee I spoke with on the phone was very nice and helpful and even sent thru my Cert of Currency before it has been paid for - which we made arrangements for over the phone. Very happy with the service. Have used them for a number of years now.

11 mars 2026
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Réponse de VIZ Insurance

Thanks for taking the time to leave a review! Glad we could help you out and make things easy for you.

Noté 1 sur 5 étoiles

Very bad

Not happy changing axtra for nothing.

12 mars 2026
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Réponse de VIZ Insurance

Hello Sam,

We’re sorry to hear you’re not happy with your premium or how the payments work.

We’ve sent you an email explaining how your policy is paid for – please let us know if you have any questions. Giving customers clarity around their premiums and payment structure is important to us, and we’re currently looking at ways to make this clearer when new or existing customers receive a quote.

Please let us know if there’s anything else we can help with.

Simon O
Managing Director

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