Amazing service! My Diamondback Spotting Scope had a malfunction. I use it primarily for my daughters archery tournaments and state was coming up fast! They received it and turned it around with a new... Voir plus
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I lost a elevation cap off Vortex scope --tried to find where to order one - i couldnt figure out so i sent an email with on Sunday afternoon --Monday afternoon had a response that both caps were be... Voir plus
I bought a used pew pew from a friend. It has a Defender ccw mounted to it. My friend couldn’t find the tool to remove the battery and make adjustments. I contacted Vortex customer support via their w... Voir plus
Recently, my crossfire binoculars snapped in the center after some all-around hard use. I have two pairs, and these are my favorites. I wrote the cmpany who told me to send them in. If they were not a... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
A sport optics company which manufactures a complete product line of binoculars, spotting scopes, riflescopes, monoculars, tripods and accessories.
Coordonnées de contact
4,7
Excellent
66 avis
Aucune trace de demande d’avis
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Outstanding repair service
Outstanding repair service. Far exceeded my expectations.
11 décembre 2021
Avis spontané
Vortex Canada service...FANTASTIC
Vortex Canada service...FANTASTIC! Repaired my damaged bino's quickly, great communication and even installed new lens caps. I emailed that I hoped to have them for the weekend and they rush shipped them overnight. I will always support this company and highly recommend them.
26 novembre 2021
Avis spontané
Quick to respond customer service.
I own five Vortex Optics products and never had any real issue with the scopes/red dots. Anytime I have had a question, there was a response within a day (admittedly, I haven't tried contacting them on the weekends). One of the times, I had lost some screws for a mount, and Vortex sent me replacements for free despite them knowing I had lost them and was willing to pay for new ones. Knowing I am going to be taken care of if there is an issue is a major selling point for my continued purchasing of Vortex products.
4 octobre 2021
Avis spontané
MY SECOND VORTEX. BUY WITH CONFIDENCE!!!
I recently purchased a Vortex Crossfire II 2x7x32 22 rimfire scope. WOW! was my first impression and I doubt that will change. The optics provide a bright, crisp, and clear image. This scope is on par with any Leupold I own. The reticle is superb. The power ring moves smoothly and easily, not too hard and not too easy. The finish is excellent. It is a far greater value than the price would lead you to believe. I am so pleased that I chose a Vortex... again. One thing I will note though; the ocular end of the scope is quite large. It required high rings to clear the bolt of my Marlin 22 magnum. This is not a fault, just a note. BUY WITH CONFIDENCE!!!
6 septembre 2021
Avis spontané
I saw the light.....
I needed a pair of binoculars as my 30 year old pair coupled with my 60+ year old eyes were just not working well. My son worked at Dick's Sporting as a part time job and suggested I buy a pair of Vortex binoculars. He suggested a pair and I purchased them. It was as if I had had cataracts removed from my eyes when I used them for bird identification the first time. Incredible! Fast forward to a year or more later. My wife and I were out on our boat and we always try to be careful, but to my dismay I saw a scratch on the lens of our binoculars. I was heartbroken as I thought that we'd need to purchase another pair or pay to have them repaired and be without them for a period of time...... here's the best part. Wait for it.... My son said the VIP warranty would cover even a bone head mistake like ours. What?? Really? Longer story short, we sent them back and they happily fixed them free and sent them back fast. This company could teach a master class on customer service and customer focus. Unbelievable company and wonderful experience. If you are contemplating the purchase of high quality optics you need to buy VORTEX. Great product, people and a superior experience.
27 juillet 2021
Avis spontané
This is the only brand of rifle scopes…
This is the only brand of rifle scopes and binoculars I will ever own! Great products and the greatest customer service ever.
10 février 2021
Avis spontané
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