We created 3 tests in our first few months and had issues with the software during all of them. The payment process was unacceptably convoluted. All of this resulted in our team spending way too much... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was excited to purchase 3 months of VWO but as a product manager, digital marketer, and growth engineer I can tell you, this software is not ready for prime time. The user experience in my opinion d... Voir plus
And definitely not by hiding all page content until your B-test setup is done (as VWO does by default). Using VWO will slow your pages and provide a worse UX - completely trashing the good work your... Voir plus
L'entreprise a répondu
I first started using VWO for the first back in 2016 at the last company that I worked for. Then again in 2018 at a new job and I was pleasantly surprised at the vast improvements they had made around... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The VWO Experience Optimization Platform is the only connected platform that enables organizations to optimize their entire audience journey — from click to conversion. You can build stellar digital experiences that convert better by discovering visitor behavior insights, easily turning these insights to experiments, expanding experiments to multichannel digital properties, and bringing back lost audience through effective engagement — all via a single connected platform. Embrace the power of the VWO Connected Platform to see your core conversion & growth metrics go up everyday. Trusted by 6000+ brands across 90+ countries, including Ubisoft, Dominos, eBay, Disney & Target. VWO DEPLOY VWO PLATFORM VWO TESTING VWO INSIGHTS VWO FULLSTACK VWO ENGAGE VWO PLAN VWO SERVICES
Coordonnées de contact
Delhi, Inde
- +1 415-349-0105
- marketing@vwo.com
- vwo.com
2,2
Bas
93 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Thanks
Thanks, VWO, for making my first experiment super easy and fun to navigate through!
27 février 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
I have been trying to get off of their…
I have been trying to get off of their mailing list for. monyh.
27 février 2020
Avis spontané
Réponse de VWO
Dear Judy,
It's unfortunate that you had to go through this inconvenience. I understand that you raised a request to unsubscribe from our mailing list on February 5, 2020, and we have actioned the same. For any further concerns, please reach out to our support team.
Venus Duggal
Head Customer Support, VWO
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
The software is great for CRO
The software is great for CRO, but the support could be better.
18 février 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review, Marcus! Glad to know that you have been using VWO successfully to meet your CRO needs.
Regarding support, though we could not find anything specific in our Support tickets but we would really like to get a more detailed feedback around the scope of improvement. We will reach out to you on your email for the same.
~Venus from VWO
Staple product in any Digital Stack
Staple product in any Digital stack, have used for over 5 years now in various companies.. The features and flexibility of this product coupled with great customer support, make it essential in any size of company with in house Digital capability.
17 février 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Great customer service
Anurag & Rashika provided professional customer service over expectation. Had several problems that were solved over extensive sessions with Anurag & Rashika. They helped me implement code that made it possible to perform tests in a very short time-frame. I recommend VWO because the only thing greater than the tool is the customer service.
10 février 2020
Avis spontané
Réponse de VWO
Thanks for the review, Philip!
~Venus from VWO
One of the best platforms out there
One of the best platforms out there, comprehensive and easy to use.
30 janvier 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Great tool.
Great tool.
But I had an issue for which VWO could not provide explanation.
13 janvier 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review! Great to know that you like our platform.
Regarding the issue that you are referring to, though we could not find anything specific in our support tickets but we would like to get a more detailed feedback around it so that we can help you with the resolution in case you are still facing the same issue. We will reach out to you via email for the same.
~Venus from VWO
Still getting used to it
Still getting used to it. I like some features, ran into some issues with the drag and drop and how it sets up mobile tests.
9 janvier 2020
Avis spontané
Réponse de VWO
Thanks for your valuable review, Joseph! We will reach out to you on your email to discuss if you are still facing any issues and will surely address your concerns.
~Venus from VWO
The stability is not so good I think
The stability is not so good I think. Cause many times I can't get in the preview mode successfully for some unknown reason.
6 janvier 2020
Avis spontané
Réponse de VWO
Thanks for sharing your review. We will reach out to you over email to discuss the preview related issues and will definitely help you resolve them.
~Venus from VWO
Good software
Good software. Too expensive. Complex pricing. Would be better priced per feature than traffic (how can anyone know that in advance).
2 janvier 2020
Avis spontané
Réponse de VWO
Thank you for sharing the feedback. We'd love to chat with you on better ways to price our product. Drop us a line: support@vwo.com and we'll connect you to our strategy team.
We terminated the contract one year…
We terminated the contract one year ago, did not use the service but are still charged.
27 décembre 2019
Avis spontané
Réponse de VWO
Apologies for the inconvenience, Rob! Hope the issue is now resolved to your satisfaction. Feel free to reach out to us if there are still any pending concerns. We will be happy to help.
~Venus from VWO
Canceled over a year ago!
Canceled over a year ago. Confined to charge me and now will not refund my money
21 décembre 2019
Avis spontané
Réponse de VWO
Apologies for the inconvenience, Tom. We will be happy to refund if you could share the cancellation proof with us as we have respective policies in place to issue refunds in genuine cases. Feel free to reach out to us at support@vwo.com and we will be happy to help.
~Venus from VWO
Extremely responsive and helpful
Extremely responsive and helpful. I feel like I can reach out to them any time I run into a snag and they're always ready to help.
20 décembre 2019
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
The teams at VWO are always a pleasure…
The teams at VWO are always a pleasure to work with. Very informative and helpful. Ranging from proposing A/B tests to setting them up.
18 décembre 2019
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Great tool for the right price!
10 décembre 2019
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Very useful platform.
10 décembre 2019
Avis spontané
Réponse de VWO
Thanks for your valuable review!
~Venus from VWO
Highly recommend!!!!
Nancy and the VWO team have been phenomenal to work with. Their knowledge, availability, attention to detail and overall expertise have been fundamental in achieving impressive results in all the tests we ran. From campaign ideation to weekly status call, along with thorough presentations of all the results and findings, the VWO team is 100% involved in making sure that all the tests were successful and/or full all learnings. The VWO platform is super powerful as well, providing in-depth analytics. I would recommend VWO to anyone who needs to optimize their e-commerce website for conversions!
9 décembre 2019
Avis spontané
Réponse de VWO
Thanks for your valuable review, Marco!
~Venus from VWO
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