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Noté 3 sur 5 étoiles

Extreemly fast response time, fast decision & fund transferred. Rate of interest huge considering small loans only. Repayment terms could be more flexible, ie days, weeks to allow early repayment set... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've borrowed from wage day advance on 3separate occasions and now consider myself a customer of theirs, if I need a short term fix just before payday. Their loans are sent out within hours after appl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Really bad business practice. I worked for a charity theatre called the Nuffield for several years. It closed down during the pandemic. Just went to look at the website and these people have literally... Voir plus

Noté 5 sur 5 étoiles

I applied for a loan and it was approved very quickly after some checks. I was then given a time when the money would be sent to my account, and the funds arrived only around 50 minutes after they wer... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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3,3

Moyen

TrustScore 3.5 sur 5

277 avis

5 étoiles
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1 étoile

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3,3

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Noté 5 sur 5 étoiles

I always come to wda for a quick…

I always come to wda for a quick advance before pay day for when I really need it..it quick and simple and then it comes straight out your bank so you haven't the hassle yourself to pay it.

14 novembre 2018
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Réponse de Wage Day Advance

Happy to hear that we could help you Karla. Thanks for giving us your feedback, Richard

Noté 5 sur 5 étoiles

I dnt have the best credit score

I dnt have the best credit score, but being able to borrow when I needed it was a weight off my shoulders. Especialy being a single income home. Thanks for helping

14 novembre 2018
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Réponse de Wage Day Advance

Thanks for telling us about your experience with WageDayAdvance Alan, we’re happy to hear we could help, Richard

Noté 4 sur 5 étoiles

Wage day is great and have good rates…

Wage day is great and have good rates for a quick fix however I would say I think they should look at an individual’s history with them rather than the credit score, of those people who are existing customers as if you’ve had a loan or more with them before recently and always met Payments I think it’s clear to say your not a risk

14 novembre 2018
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Réponse de Wage Day Advance

Thank you for your feedback Jemma. We have passed your suggestion on, regards Richard

Noté 5 sur 5 étoiles

We have used this loan service a few…

We have used this loan service a few times and every time they have been helpful, reliable and trustworthy. Would definitely use again.

14 novembre 2018
Avis spontané
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Réponse de Wage Day Advance

Great to hear. Thanks for your review, Richard

Noté 5 sur 5 étoiles

Nice experience

14 novembre 2018
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Réponse de Wage Day Advance

Great to hear Razvan. Thanks for your review, Richard

Noté 5 sur 5 étoiles

Thank you

Thank you, so much, when I needed help you were there for me, very reasonable, called up a few times, very very halpful, and very understanding, once again thank you, and I highly recommend you ☺

14 novembre 2018
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Réponse de Wage Day Advance

Glad we could help you Helen. Thank you for your feedback, it’s always appreciated, Richard

Noté 5 sur 5 étoiles

Help when you need it

Help when you need it - a short term loan with option to stall installment if there’s an unexpected bill.

14 novembre 2018
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Réponse de Wage Day Advance

Thanks for telling us about your experience with us, we’re happy to hear this. Your feedback is appreciated, Richard

Noté 5 sur 5 étoiles

wage day advance are a very…

wage day advance are a very trustworthy,very friendly to work with ad very competitive prices
just wish theyd forget that I owed them money

14 novembre 2018
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Réponse de Wage Day Advance

Thanks for sending us your feedback. We’re really happy to hear that you had a positive experience with us, Richard

Noté 1 sur 5 étoiles

Unfair complaints handling.

I have a complaint still ongoing since February 2017 and logged with the fos since March 2017 which WDA are refusing to consider as the loans are over 6 Years old! They have however settled similar complaints through the FOS as recently as September this year according to the fos website but are still not willing to consider mine. If you encounter any issues don't expect to be dealt with fairly as it seems they pick and choose what suits them best.

Thanks for the comment Richard but emailed yesterday with my details and considering you've had my complaint for over 18 months I hope you can investigate quickly.

update 10.11.18 - thank you for my response from your complaints department advising me the delay is due to the FOS. I have replied that my complaint is regarding you refusing to look at my loans because they are over 6 years old even though i have complained within 3 years of becoming aware I could make such a complaint and not with the FOS who are doing there utmost to resolve the matter. I will wait for as long as it takes to at least have my complaint investigated because I know you have allowed others in a similar situation to mine to have theirs looked at which as I said before is unfair. It's just a shame that we have to go all the way to a financial ombudsman twice, because that is what it will be once a final response (either agreeing with me or not) will be issued. At which point I fully expect this to have taken 2 YEARS!!! to conclude. Kind regards Margaret.

further update 23.11.18
Well now it seems you can consider, resolve and make payment to other people's complaints involving loans over 6 years old within 11 weeks! but still wont consider all complaints. I have now contacted the FOS and the FCA with all the details. How you can say that I should have known 20 months ago that I could have made the complaint earlier but somebody from 11 weeks ago didn't know is completely staggering! You have been obstructive and have discriminated against my complaint right from the start. I know I will have to wait for the ombudsman but I WILL have a resolution to my complaint eventually and so will everybody else who is waiting.

4 novembre 2018
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Réponse de Wage Day Advance

Hi Margaret, thank you for your feedback. We would like to investigate this further for you. Please email your contact details to us at Complaints@wagedayadvance.co.uk regards Richard

Noté 1 sur 5 étoiles

Bring back wonga

How come you have time to read and reply to reviews while applications and customer emails just go in to a black hole? Go and look in your inbox and reply to my emails.

2 novembre 2018
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Noté 5 sur 5 étoiles

Some unexpected bills came out so I…

Some unexpected bills came out so I applied online, it said my application had been successful they just had to do a few more checks. I received a text about half an hour later saying everything was good they just needed to confirm my bank details so to call them, I spoke to a very polite and helpful man called Daniel, he explained what the situation was, we got it sorted within minutes, my funds were then released into my bank account within an hour.

Thank you so much!!

2 novembre 2018
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Réponse de Wage Day Advance

Thanks for your feedback Katie, this is great to hear! - Richard

Noté 1 sur 5 étoiles

Awaiting final response for complaint…

Awaiting final response for complaint filed in August, unreasonable time frame keeps being extended, will be filing with FOS.

31 octobre 2018
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Réponse de Wage Day Advance

Thank you for your feedback. We’re sorry for the delay, it’s outside our usual standard of service and we're working hard to resolve all complaints. Please accept our apologies for this, thank you, Richard

Noté 4 sur 5 étoiles

After waiting 5hrs for the cash to be…

After waiting 5hrs for the cash to be sent to my account I read the reviews on here and got anxious. It wasn't an unexpected wait because I did receive a text explaining the reason for the delay.... However i have now received the money and Im very pleased with this service overall. A great replacement to wonga and a better overall experience than quickquid. Thank you for helping me! 4stars

27 octobre 2018
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Réponse de Wage Day Advance

Thank you for your review Emma. Happy to hear that we could help you, your feedback is appreciated, Richard

Noté 1 sur 5 étoiles

Time Wasters

Applied for a loan from this company, on the website it says "If approved, your loan funded within 1 hour". So I applied for a loan and was given a loan offer which I accepted, 15 hours later I have had no money from them and after emailing them 3 hours ago I have still had no response.

If they didn't want to give me a loan they should have just said, then I could have applied with someone else, the fact is this company is nothing but a waste of time and I would not recommend using them.

22 octobre 2018
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Réponse de Wage Day Advance

Thank you for your feedback. We’re sorry to hear you were unhappy with our service and we would like to investigate this for you. Please give us a call on 0333 006 2000. Thanks, Richard

Noté 3 sur 5 étoiles

Good company slow service

Was only ones to except me and I am extremely grateful they took a chance on me knowing my circumstances. I proved that I could pay back in full on payment date and I'm glad I was given that chance to do so. However It is now Monday and I applied Friday for a new loan and its still being processed so petty slow on that.

22 octobre 2018
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Réponse de Wage Day Advance

Thank you for your review, we’re happy to hear that we could help you. Regarding the speed of your new loan application, if you would like us to investigate this for you please give us a call on 0333 006 2000. Thanks, Richard

Noté 1 sur 5 étoiles

Scam Artists!!

They will take money from you even after you pay back your loan in full. Avoid them at all costs.

17 octobre 2018
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Réponse de Wage Day Advance

Thank you for your feedback. We'd like to look into this further, please give us a call on 0333 006 2000 so we can identify your account investigate it fully. Thanks, Richard

Noté 5 sur 5 étoiles

Very helpful!!

Don’t normally post reviews but have to say WDA saved me this month, needed a short term loan just to tied me over the month and couldn’t have got better service, rang up as was so confused and the man on the phone was so polite and helpful!, the payment took longer than expected but only as there was a fault and they slotted me in to the next slot which was only a hour after! can’t fault this company one bit. I Recommend this company a lot!!

9 octobre 2018
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Réponse de Wage Day Advance

Great to hear Chloe Jane, we’re really happy you had a positive experience with us. We're particularly pleased to hear that you’ve received great customer service from us, we’ll feed this back, Richard

Noté 5 sur 5 étoiles

Scott the lifesaver highly recommend, helpful great company

I’m not one to write reviews but I felt like this was needed to be said. Was due to pay my 1st instalment of my loan with wage day advance at the end of the month and had money set by baring in mind I have used this company before and always paid on time if not early. but unforeseen circumstances happened and was in a car accident, I’m fine the passenger is fine but the car isn’t. I wouldn’t be able to afford to pay for my car plus the loan and didn’t want to take out another loan so I decided to phone them and see what my options were. I spoke to a agent called “Scott” and right from the start he was very helpful and sympathetic to my situation, he deferred my payment by one month, and thanks to him I managed to get my car fixed. Highly recommend this company if you need a bit of extra cash.

24 septembre 2018
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Réponse de Wage Day Advance

Hi Sean, thanks for taking the time to leave your review. Great to hear Scott was able to help and you could get your car fixed. Thanks, Sarah

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