You made a mistake on the shipment but I claimed it with your customer service and Steven Greenburg helped me with a great service!
L'entreprise a répondu
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Lisez les avis des autres
I recently ordered several hundred dollars worth of products from Wagner Companies. The very next morning I received an email promotion from Wagner offering 15% off all web orders. I immediately ca... Voir plus
L'entreprise a répondu
Purchased the Fence Sprayer as we have a big garden, all fenced and we struggle now to treat it. Absolutely fantastic, we have done 2 panels, both sides in very little time, looks great, also sprayed... Voir plus
L'entreprise a répondu
I have been buying materials from RTB WAGNER for several years. I have dealt with several of the sales people. Every one of them has been professional, capable and friendly. They do their work accu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant
- aussi dans
- Services aux entreprises
Écrit par l'entreprise
Since 1955, Wagner has been a trusted leader in metal fabrication and architectural railing solutions. As an employee-owned company, we take pride in our craftsmanship, customer focus and commitment to quality. Our expertise spans a wide range of industries, including commercial construction, infrastructure, hospitality and residential projects. More than just a manufacturer, Wagner collaborates closely with architects, contractors and fabricators to develop high-quality, innovative railing systems that meet both aesthetic and functional requirements. Our solutions are engineered for durability, safety and compliance with building codes, ensuring reliability in every application. With a niche focus on railing systems, illuminated handrails and custom metal fabrication, Wagner delivers precision-engineered products designed to enhance any space. Our extensive catalog offers a comprehensive selection of components, while our custom capabilities allow us to bring unique design visions to life. Our team’s dedication to efficiency, technical expertise and exceptional customer service ensures projects are completed on time and to specification. Whether you need a standard railing system or a tailored solution, Wagner provides the knowledge, resources and support to make it happen. Discover why industry professionals trust Wagner for their railing and fabrication needs. Visit wagnercompanies.com to learn more, explore our products and see how we can support your next project.
Coordonnées de contact
10600 West Brown Deer Road, 53224, Milwaukee, Etats-Unis
- 1-888-243-6914
- digitalmarketing@mailwagner.com
- wagnercompanies.com
4,4
Excellent
284 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Railing products are always good fit &…
Railing products are always good fit & finish
Ordering was relatively painless
27 janvier 2023
Avis spontané
Réponse de Wagner
Thank you for the positive review, Larry. We're happy to hear you enjoy our products and are satisfied with your ordering experience with us.
Website is great love that you have the…
Website is great love that you have the dimensions of items made it easy to pick the correct item. Super fast shipping
15 décembre 2022
Avis spontané
Réponse de Wagner
We're happy to hear that, Morgan! Thank you for your business.
Online ordering is fast and easy.
11 janvier 2023
Avis spontané
Réponse de Wagner
We're happy to hear you had a great online experience, Billy! Thank you for the review.
Easy to buy on this platform
24 novembre 2022
Avis spontané
Réponse de Wagner
We're happy to hear you had a positive experience, Edmundo. Thank you for taking the time to review!
I have made only a couple small orders…
I have made only a couple small orders but have been treated the same as a big client! Great service!
18 novembre 2022
Avis spontané
Réponse de Wagner
Thank you for the review, Eric! We truly appreciate your business.
It was easy to find what I was looking…
It was easy to find what I was looking for.
16 novembre 2022
Avis spontané
Réponse de Wagner
Thank you for the review, Matthew!
The site is very professional and easy…
The site is very professional and easy to navigate. I was able to quickly and easily find what I needed and place an order. What more could one ask?
16 juin 2022
Avis spontané
Réponse de Wagner
Thank you for the kind words, Marcia! We're happy to hear you had a great experience using our website.
Great products and website
Great products and website! Prices are high, but aren't they everywhere?
18 mars 2022
Avis spontané
Réponse de Wagner
Thank you for the review! We greatly appreciate your business.
Easy to do business with
Easy to do business with! I love that the cart saves, and that shipping addresses are saved to the account
23 février 2022
Avis spontané
Réponse de Wagner
Thank you for the review, Jeremy! We greatly appreciate your business.
Réponse de Wagner
Thank you for your business and leaving a review!
I first started ordering Wagner…
I first started ordering Wagner fittings in 1987 from the blue catalogs. I have been out of pipe rail fabrication for many years. Today I placed my first order online with Wagner. Very easy to use the site with an excellent search filter. Very good job at staying current in a digit world.
24 novembre 2021
Avis spontané
Réponse de Wagner
Thank you for the review! We're happy to hear you had a positive online ordering experience with us and we greatly appreciate your continued business.
Always excellent service!
Always excellent service whether on the phone or online!
23 novembre 2021
Avis spontané
Réponse de Wagner
Thank you for the positive review, Michael! We appreciate your business.
Fast Friendly website
Fast Friendly website, easy to find the various components for projects.
13 octobre 2021
Avis spontané
Réponse de Wagner
Thank you for the review, Kathleen!
I've been a customer for years
I've been a customer for years. Wagner has always met my needs for superior quality products. Sales reps and customer service are always knowledgeable and pleasant.
13 octobre 2021
Avis spontané
Réponse de Wagner
Thank you for the kind words, Greg! We greatly appreciate your continued business with Wagner over the years.
I just finished my first week working…
I just finished my first week working for Wagner and about to complete my second and I love it , it’s very organized and well ran. And I really thank you
30 septembre 2021
Avis spontané
Well...
Well, I got this request for a review for something I never bought so.....
Awesome! I loved it! The widget did its widget task so well I don't know how I ever managed without this widget.
24 septembre 2021
Avis spontané
Réponse de Wagner
Well, thank you for leaving a review anyway Troy!
Great site to locate hard-to-find pipe fittings.
I ordered several 90 degree elbows and some fish mouth fittings in aluminum. I was fabricating an aluminum frame for a commercial crab boat awning cover. The elbows required a small amount of prep to square them up and they were ready to go. They welded up fine and saved me considerable time in prep and fit-up. However, the tap-on fish mouth fittings proved to be too thin to hold its form when attempting to weld to 1 1/2" pipe (.145" wall thickness). It is a great design, but needs to be made of heavier wall material. One other note, this was a relatively light (less than one pound) order but I was disappointed to find the shipping cost to be over $20. Maybe consider flat rate shipping to save the customer some cost. Overall cost of the material was very reasonable.
22 septembre 2021
Avis spontané
Réponse de Wagner
Thank you for the review, Jeffrey! We appreciate the feedback and are continually working to improve Wagner and ensure the satisfaction of our customers.
The drawing for the part I purchased…
The drawing for the part I purchased showed a 7” radius bend, to the centerline of the pipe.
Product arrived with a 7” radius bend to the inside of the pipe.
In other words, the radius was 1-5/8” larger than what our customer wanted. I had to bargain with them to get them to accept a product change.
22 septembre 2021
Avis spontané
Réponse de Wagner
We're sorry to hear this, Juston. We will investigate these issues right away. We appreciate you letting us know of these problems!
I would have given 5 stars if PayPal…
I would have given 5 stars if PayPal was a payment option. It's a shame it's not.
14 septembre 2021
Avis spontané
Réponse de Wagner
Thank you for the review, we appreciate the feedback! We will definitely keep this in mind to improve in the future.
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