Wall Mounted Electric Fires Avis 

259
•
TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Get what you pay for, unfortunately. Where to start....In levels of annoyance ; 1. When the display is on only for affect, (no heat) it is very noisy, with an enjoying loud hum which can be heard ove... Voir plus

Noté 1 sur 5 étoiles

terrible , bought a 60 inch "premium" fire 9 months ago . we lost our remote and tried too contact the seller for weeks and months for them to eventually get back to us and cause a argument and r... Voir plus

Noté 5 sur 5 étoiles

Amazingly helpful service. I lost a remote control for our fire & couldn’t source until found Chris & his team at Wallmounted fires. Despite the lockdown he was able to source the remote & even posted... Voir plus

Noté 1 sur 5 étoiles

Paid extra £10 for Saturday delivery, it was delivered on a Monday. Contacted the company about this, they said they would reimburse the £10……they didn’t. Fire had 2 screws missing, I found one but n... Voir plus

À propos de l'entreprise

  1. Cheministe

Informations provenant de diverses sources externes

Have a look at our range of Wall Mounted Electric Fires and Wall Hung Large Electric Fires, We have one of the biggest selections of Unique Wall Mounted Electric Fires and Surrounds


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,4

Tous les avis

(259)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wow wow wow

Shame this only goes to 5 out of 5 would give it 1000/1000 its so gorgeous now installed in our newly refurbished front room, love it and our builder and electrician already want to order the same, Great service and very informative, if you are going to treat yourself to something great this year then you must visit this site an place an order

30 août 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

One of the best reviews!

' if you are going to treat yourself to something great this year then you must visit this site an place an order'

Lovely

Chris - MD

Noté 5 sur 5 étoiles

Exellent wall mounted fire and exellant…

Exellent wall mounted fire and exellant service thanking you only to glad to give my opinion thanking you

30 août 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

William - every opinion is vital for us and we aim for 100% to be good!

Chris - MD

Noté 5 sur 5 étoiles

Ordering was easy and it was delivered…

Ordering was easy and it was delivered with speed; wish the inner wrapping was recyclable instead of the usual polystyrene but other than that, it's lovely.

7 août 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Hi

Thanks for the feedback

Chris - MD

Noté 5 sur 5 étoiles

Excellent service

Excellent service, love the product, its fantastic

5 août 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Thanks Hayley

Chris - MD

Noté 5 sur 5 étoiles

Excellent

Excellent, quick service with purchasing the fireplace - great communication throughout. Not yet installed as waiting for building works to take place but will share photos once done - can’t wait!

3 août 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

We try and communicate via email, text and other methods with our customers!

Chris - MD

Noté 5 sur 5 étoiles

Fire arrived quickly really pleased…

Fire arrived quickly really pleased with it looks great and much better quality than I thought it would be

3 août 2020
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Réponse de Wall Mounted Electric Fires

' much better quality than I thought it would be'

This is very pleasing and good for future customers to read!

Chris - MD

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Got fire delivered next day. Would highly recommend them.

29 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Next day delivery on in stock items is a norm with us!

Thanks

Chris - MD

Noté 4 sur 5 étoiles

Very pleased with fire although i kept…

Very pleased with fire although i kept waiting 3 weeks it looks lovely all light up at knight a bit smaller than expected perhaps we should have paid a bit more any way it looks nice on my fireplace

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

The fire was on heavily discounted preoder :) clear on the site....

Thanks

Chris - MD

Noté 5 sur 5 étoiles

Excellent

Excellent and beautiful

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Steve - much appreciated

Chris - MD

Noté 5 sur 5 étoiles

Really happy with the service and…

Really happy with the service and quality of this product just what we were looking for very good service and fast delivery thankyou

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Thankyou Paul

Chris - MD

Noté 5 sur 5 étoiles

A very good looking fire quickly…

A very good looking fire quickly delivered. The item was double carboard box wrapped and a good job because the outer box was badly damaged and not sealed, The top of the box not fixed with tape and open. Once opened completely and inspected for damage the fire was tested and then fixed to the wall.

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

We have recently started to double box our fires to further protect them!

Glad it was a good investment!

Chris - MD

Noté 5 sur 5 étoiles

Great product with great customer…

Great product with great customer service the product arrived exactly when we were told it would. Great, prompt communication. What more could you want!
Will definitely use this company again in the future should the need arises.
Thank you Wall Mounted Electric Fires!

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

What more could you want indeed!

Thanks

Chris - MD

Noté 5 sur 5 étoiles

Lovely fire

Lovely fire , easy to
Install , arrived as stated and well
Packaged . Really pleased .

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Another review saying how simple to install

Thanks

Chris - MD

Noté 5 sur 5 étoiles

Hakuna matata (no worries).

I was reluctant at first to buy from an online retailer with no obvious business address with which to make contact if required. Eventually decided to buy using mastercard so had an option for recompense if it all went wrong. It didn't. Took literally minutes to install and looks and works great. Am now considering another purchase. Pity there's no option to add a photo.

27 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Reviews like this show future customers to feel at ease when ordering from us

Chris - MD

Noté 5 sur 5 étoiles

easy to order,delivered on time,and…

easy to order,delivered on time,and simple to install,it looks very nice on the wall.

6 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Bill,

Thanks for this review

Chris - MD

Noté 3 sur 5 étoiles

Customer service a little poor

Ordering and delivery pretty straight forward, however, upon delivery the packaging was damaged via what appears to be a forklift impact. It was also incorrectly loaded on to the pallet even though the box clearly indicated "please keep this way up"!
Not had the opportunity to open the box and unpack the fire as not due to be installed, but there has been some damage made to an internal part which was visable opening the top of the box. I made this known also with all photos attached and asked for a replacement part, but still no response which is frustrating to say the least. I am sure when installed the fire will be lovely just disappointed with the lack of customer service regarding the damage and incorrect shipping handling

6 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Hi,

I'm sorry to hear this, we did reply to the email (check your junk/spam) as i remember this as you said you weren`t fitting for a while and we said this was fine and to let us know. Im sorry the forklift has made this mistake - mistakes do happy and it`s our job to rectify anything that goes wrong during the sales process so let us know.

Chris - MD

Noté 5 sur 5 étoiles

Electric Fire

Beautiful Fire, easy to install very pleased

6 juillet 2020
Avis spontané
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Réponse de Wall Mounted Electric Fires

Darrath,

Our fires are easy to install, most people can DIY them!

Thanks

Chris - MD

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