I should have listened to the voice in my head telling me never to buy anything advertised on Facebook. The Wateraup Dash Cam was everything I wanted. Inexpensive, and according to the video, "only ne... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
swapped out my old holder, this clamp actually grips tight and stays steady even on those rough roads. other ones were shaky or the joint got loose but this one’s hinge feels solid. left it on the das... Voir plus
No matter how good or bad a product is, it is unethical to show images with a full size bottle and then sell 100ml bottles!! People's brains will assume that they are getting 3 full size bottles regar... Voir plus
This little packet of cotton and needles are perfect... the cotton is of good quality, with two black, two white and two red, with the red a beautiful colour, a real Christmas red. But it's the need... Voir plus
3,1
Moyen
70 avis
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Not good at all
On using your product it started going all lumpy a bit like skin peeling so I've remove product of my vehicle
It must of been a bad batch
18 avril 2026
Avis spontané
Only works for about 15 minutes before it needs charging. The video on Facebook said One Month.
I should have listened to the voice in my head telling me never to buy anything advertised on Facebook. The Wateraup Dash Cam was everything I wanted. Inexpensive, and according to the video, "only needed to be charged once a month" , That was the clincher for me. No wiring clutter around the windscreen. Except if course, that was a total lie. It runs about 15 minutes when off-supply. To make matters, worse, the instructions are in minuscule print, and relate to buttons my dash cam doesn't actually have. As such, I'm completely unable to use it and totally dissatisfied.
22 avril 2026
Avis spontané
Réponse : Wateraup
Dear customer,
We sincerely apologize for your disappointing purchase experience with the dash cam.
We take your feedback extremely seriously and will launch an immediate internal investigation into the product description and promotional claims.
Please kindly send your order details to our customer service email (service@wateraup.com), and we will follow up with a proper solution for you promptly.
Wish you all the best!
Delivered eventually
Delivered eventually. But the product is totally a waste of money, do not buy. It doesn't work at all.
18 avril 2026
Avis spontané
Réponse : Wateraup
Dear customer,
Please accept our sincere apologies for your unsatisfactory purchase experience.
We attach great importance to your complaint and will conduct an urgent review right away.
Could you please provide your order number via email (service@wateraup.com)? We will offer you a reasonable solution promptly.
Have a pleasant day!
Fast delivery
Fast delivery , item exactly as described great addition to the garden.
20 avril 2026
Avis spontané
finally secured in place
swapped out my old holder, this clamp actually grips tight and stays steady even on those rough roads. other ones were shaky or the joint got loose but this one’s hinge feels solid. left it on the dashboard all week, did not budge.
7 avril 2026
Haven’t received it.
16 mars 2026
Avis spontané
Réponse : Wateraup
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@wateraup.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This wasn’t the product advertised
This wasn’t the product advertised. Tried one of their tiny bottles and not as described. Used once thrown away, doesn’t do anything like the videos show, likely because the product you order isn’t the same as you actually receive. I followed the instructions fully on a test panel. Made no difference. The online advert was demonstrating a German product not this. Be carful of scams
20 février 2026
Avis spontané
Réponse : Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@wateraup.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
On the sticker
On the sticker, "Deliveries" is spelled "DDeliveries". Maybe get the Chinese manufacturers to check their spelling?
3 mars 2026
Avis spontané
Support Farmers & Truckers Car Sticker
Speedy delivery and excellent quality
28 janvier 2026
Avis spontané
Dashcam not battery operated
Dash cam looks good, but described as cordless with up to 28 days battery life. It ran out after 20 minutes....
11 décembre 2025
Avis spontané
Réponse : Wateraup
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@wateraup.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Delivery on time
10 février 2026
Avis spontané
Its fake doesnt work its a box with a…
Its fake doesnt work its a box with a flashing light a complete rubbish
10 février 2026
Avis spontané
Réponse : Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@wateraup.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
I bought a dashcam from this company…
I bought a dashcam from this company and when it finally arrived it was not the one I ordered from them. When I contacted them and explained, they kept trying to fob me off, firstly with 20% refund which I refused, then they offered 50% refund which again I refused. They then said i would get a full refund within two working days, that was a week ago. And since then I have emailed them numerous times and all replys were saying ,, its been delivered, check with neighbours etc. All I wanted was a full refund, or the actual one I ordered in the first place.. So, my advice is, buyer beware, avoid! this company at all costs..
14 janvier 2026
Avis spontané
Réponse : Wateraup
Dear Customer,
We sincerely apologize for any inconvenience and frustration you have experienced regarding your order and refund.
We take your situation very seriously and regret that you have not had a positive experience with our service.
Please contact our customer service team service@wateraup.com
with your order details so that we can look into this matter for you.
Thank you for your understanding.
Dashcam horror
Dashcam
After waiting weeks to receive this I get a box with a minuscule product that is not at all l like the advertised item - I have not tried to use it as yet! There should actually be 3 cameras front, internal and rear view but the internal cam is missing, which the supplier must know as there is a blanking plate where it should be! The advertising also promised a 32gb memory card, 16gb was supplied! Quite frankly it is a cheap knockoff
A week since review, offered to send replacement and me asked to edit review, I agreed to do this once the situation has been rectified - to date no shipping/tracking notifications at all - online shopping is about trust, there is no trust here at all, I shall pursue full refund and return post prepaid!
31 janvier 2026
Avis spontané
Réponse : Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@wateraup.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Item was a battery charger with tyre…
Item was a battery charger with tyre inflator . Absolutely nothing like the one advertised. No tyre inflator at all . Will be sending product back. Total scam..The one advertised also had a light on it which was also missing.
23 janvier 2026
Avis spontané
Réponse : Wateraup
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@wateraup.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Best charger for the money
Best charger for the money
Also stops my twins moaning because 2 charges in 1
21 janvier 2026
Avis spontané
Réponse : Wateraup
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@wateraup.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.