My refund was prompt and dealt with efficiently. The product was as far from that advertised. Following instructions to the last word, my car remains stained and having used top-quality products to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
No matter how good or bad a product is, it is unethical to show images with a full size bottle and then sell 100ml bottles!! People's brains will assume that they are getting 3 full size bottles regar... Voir plus
Shop around if I were you. I purchased x3 bottles of the ceramic car polish and it’s poor. The bottles are much smaller than advertised. Leaves a greasy residue and turns your car into a smeared dus... Voir plus
L'entreprise a répondu
This little packet of cotton and needles are perfect... the cotton is of good quality, with two black, two white and two red, with the red a beautiful colour, a real Christmas red. But it's the need... Voir plus
2,9
Moyen
89 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Not good at all
On using your product it started going all lumpy a bit like skin peeling so I've remove product of my vehicle
It must of been a bad batch
18 avril 2026
Avis spontané
Réponse de Wateraup
Dear customer,
We are truly sorry to hear the product became lumpy and caused an issue on your vehicle, forcing you to remove it completely.
We sincerely apologize for the unsatisfactory result and believe this may be a faulty batch quality issue. We totally understand your dissatisfaction.
Could you please send your order details to our customer service email: service@wateraup.com ?
We will investigate this matter and provide you with a suitable solution as soon as possible.
Delivered eventually
Delivered eventually. But the product is totally a waste of money, do not buy. It doesn't work at all.
18 avril 2026
Avis spontané
Réponse de Wateraup
Dear customer,
Please accept our sincere apologies for your unsatisfactory purchase experience.
We attach great importance to your complaint and will conduct an urgent review right away.
Could you please provide your order number via email (service@wateraup.com)? We will offer you a reasonable solution promptly.
Have a pleasant day!
finally secured in place
swapped out my old holder, this clamp actually grips tight and stays steady even on those rough roads. other ones were shaky or the joint got loose but this one’s hinge feels solid. left it on the dashboard all week, did not budge.
7 avril 2026
Haven’t received it.
16 mars 2026
Avis spontané
Réponse de Wateraup
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@wateraup.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This wasn’t the product advertised
This wasn’t the product advertised. Tried one of their tiny bottles and not as described. Used once thrown away, doesn’t do anything like the videos show, likely because the product you order isn’t the same as you actually receive. I followed the instructions fully on a test panel. Made no difference. The online advert was demonstrating a German product not this. Be carful of scams
20 février 2026
Avis spontané
Réponse de Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@wateraup.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
On the sticker
On the sticker, "Deliveries" is spelled "DDeliveries". Maybe get the Chinese manufacturers to check their spelling?
3 mars 2026
Avis spontané
Support Farmers & Truckers Car Sticker
Speedy delivery and excellent quality
28 janvier 2026
Avis spontané
Dashcam not battery operated
Dash cam looks good, but described as cordless with up to 28 days battery life. It ran out after 20 minutes....
11 décembre 2025
Avis spontané
Réponse de Wateraup
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@wateraup.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
Delivery on time
10 février 2026
Avis spontané
Its fake doesnt work its a box with a…
Its fake doesnt work its a box with a flashing light a complete rubbish
10 février 2026
Avis spontané
Réponse de Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your product is not working as expected, and we fully understand how frustrating this must be. Please send your order details and a brief description of the issue to our customer service email address: service@wateraup.com . Our professional customer service team will look into your case and provide you with assistance within 24 hours. Please give us a chance to address this matter for you; thank you very much.
I bought a dashcam from this company…
I bought a dashcam from this company and when it finally arrived it was not the one I ordered from them. When I contacted them and explained, they kept trying to fob me off, firstly with 20% refund which I refused, then they offered 50% refund which again I refused. They then said i would get a full refund within two working days, that was a week ago. And since then I have emailed them numerous times and all replys were saying ,, its been delivered, check with neighbours etc. All I wanted was a full refund, or the actual one I ordered in the first place.. So, my advice is, buyer beware, avoid! this company at all costs..
14 janvier 2026
Avis spontané
Réponse de Wateraup
Dear Customer,
We sincerely apologize for any inconvenience and frustration you have experienced regarding your order and refund.
We take your situation very seriously and regret that you have not had a positive experience with our service.
Please contact our customer service team service@wateraup.com
with your order details so that we can look into this matter for you.
Thank you for your understanding.
Dashcam horror
Dashcam
After waiting weeks to receive this I get a box with a minuscule product that is not at all l like the advertised item - I have not tried to use it as yet! There should actually be 3 cameras front, internal and rear view but the internal cam is missing, which the supplier must know as there is a blanking plate where it should be! The advertising also promised a 32gb memory card, 16gb was supplied! Quite frankly it is a cheap knockoff
A week since review, offered to send replacement and me asked to edit review, I agreed to do this once the situation has been rectified - to date no shipping/tracking notifications at all - online shopping is about trust, there is no trust here at all, I shall pursue full refund and return post prepaid!
31 janvier 2026
Avis spontané
Réponse de Wateraup
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@wateraup.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Item was a battery charger with tyre…
Item was a battery charger with tyre inflator . Absolutely nothing like the one advertised. No tyre inflator at all . Will be sending product back. Total scam..The one advertised also had a light on it which was also missing.
23 janvier 2026
Avis spontané
Réponse de Wateraup
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@wateraup.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Best charger for the money
Best charger for the money
Also stops my twins moaning because 2 charges in 1
21 janvier 2026
Avis spontané
Réponse de Wateraup
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@wateraup.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
Avoid for all costs
Avoid for all costs, purchased dashboard camera which delivered to wrong place by Evry courier. Shop doesn't care and didn't receive any help from them. Will never recommend or buy anything from them. Avoid if you want keep your money save. Purchased from popular Shop app, which doesn't even track properly your order. AVOID!!!!!
31 décembre 2025
Avis spontané
Réponse de Wateraup
Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@wateraup.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.
Scam of a company
Ordered a dash cam before Christmas waited a week and finally received it today!
Now to the funny part…. I open the box and there is only a car charger and camera mount and user manual in the box there is NO DASHCAM and NO 32GB MEMORY card. Like is this some sort of joke. I have emailed the company and I expect a full refund for this sham of a service otherwise I’m doing a chargeback with my bank.
EDIT… this company have now emailed me back saying they would refund me £22 although I paid £35 and I can keep the product…WHAT PRODUCT? I basically received an empty box and I have to lose £13 for that. If they don’t refund my full money I’ll report to my bank as this is clearly a scam
30 décembre 2025
Avis spontané
Réponse de Wateraup
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@wateraup.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
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