The staff were very helpful, ordered our water feature. Communications were great when it arrived. We had an LED light out. I phoned& a replacement was sent out. Great service. Thank you so much. 😊
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Lisez les avis des autres
Purchased 2 replacement lights for my water feature which were difficult to find with the correct plug. Items were delivered promptly and well packaged. Delighted with service and will certainly use... Voir plus
This place is truly a hidden gem in Kent! It is beautifully laid out and packed with everything an aquatic enthusiast could wish for, complemented by a wonderful team of friendly, knowledgeabl... Voir plus
First time buyer and ordered a new fish tank which would be delivered in about 3 weeks by pallet delivery. Email received a couple of weeks later asking me to confirm if a suggested delivery date wo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Water World is one of the UK’s leading aquatic and pet retailers, proudly serving customers since 1965. From aquariums and pond equipment to fish food, dog toys, and small animal care, we’re passionate about helping every customer create a happy, healthy environment for their pets. We combine decades of hands-on expertise with exceptional customer service, fast delivery, and quality products from trusted brands. Whether you’re a beginner setting up your first aquarium or a seasoned hobbyist, our friendly team is always here to offer advice and support. Shop with confidence at www.waterworlddirect.com — with free 60-day returns, next working day delivery on orders placed before 1 pm, and a team that truly cares about your pets and your pond.
Coordonnées de contact
Chester High Road, CH64 8TF, Burton, Royaume-Uni
- 0151 336 3616
- waterworlddirect.com
4,7
Excellent
174 avis
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Paid extra for next day delivery yet my…
Paid extra for next day delivery yet my parcel arrived late , got in touch to enquire re refund but had no reply.
Update 18/05/24 - issue now resolved and refunded thank you.
8 mai 2024
helpful and fast delivery
before buying i sent a question regarding size they answered quickly with the info i needed. once id bought it, it was delivered very quickly. well before its due date.
23 avril 2024
The tank was received in perfect…
The tank was received in perfect condition. The only issue I had was the pump/filter that came with the tank never worked.
15 avril 2024
Store didn't have in stock all my…
Store didn't have in stock all my items, but they did contact me by email to let me know and sent what they had. I received a refund for the rest of the order. I'm happy with that. The delivery was sent quickly.
8 avril 2024
Found what I wanted on website very…
Found what I wanted on website very good price and very fast delivery
1 avril 2024
Repair of Water Feature…
Parts were in stock and arrived as promised and all
fitted and work very happy with the result
26 mars 2024
Very impressed, good plants great price
I was very impressed with my purchase. Slight delay in delivery but it was over the Easter period and Water World had the sense not to send my plants during the holidays. They arrived looking great and compared to other suppliers I thought they were very reasonably priced. Definitely recommend
⭐️⭐️⭐️⭐️⭐️
29 mars 2024
Fast delivery
Fast delivery, had a problem with my order and it was resolved very quickly and professionally. Will definitely buy from them again.
16 mars 2024
Staff were helpful and required order…
Staff were helpful and required order despatched quickly
8 mars 2024
Quality products at a great price
Quality products at a great price and delivery was swift
8 février 2024
Réponse de Water World Pet & Aquatic Centre
Hello Richard. Many thanks for your review. We hope you shop with us again soon. Thanks CS
Very helpful indeed
I ordered accessories for a hozelock pump for my daughter, they were delivered promptly.
I then forgot I had received them and contacted the company for advice.
They were able to put me right and jog my old memory without making me feel any more foolish than I already did!
I would definitely use again (but maybe keep my order details next time 🤣👍)
12 octobre 2023
Good service and everything came as was…
Good service and everything came as was said when I ordered my fish tank.
5 octobre 2023
Excellent service.
Excellent service.
£10 less than everyone else 0% finance and free delivery.
30 août 2023
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