Toby Palmer and Dylan Millinger have both been fantastic supporting my IT needs via the Wavenet helpdesk. Dealing with issues remotely, with speed and understanding. Sam Besant continues to provide... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am very impressed with the support I received from Adil Iqbal at Wavenet. I reached out for assistance with a Wi-Fi setup for two new team members, and despite a slight delay in the initial response... Voir plus
L'entreprise a répondu
Major IT problems were resolved amazingly well by Corey, would have given ten out of ten stars if an option. The tech was causing huge problems but he sorted everything out, even though the numerous p... Voir plus
L'entreprise a répondu
Always found Wavenet to be a really good bunch of people and very easy to deal with - no matter what your issues are nothing seems to be too much trouble. During a recent upgrade of a set of desks in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de télécommunications
- Services aux entreprises
- Fournisseur d'accès Internet
- Service internet et téléphone
Écrit par l'entreprise
Wavenet is a respected, multi-award-winning provider of telecoms and technology solutions to thousands of businesses and enterprises across the UK. We help to make your Business Brilliant.
Coordonnées de contact
One Central Boulevard, Blythe Valley Park, B90 8BG, Solihull, Royaume-Uni
- 0333 234 0011
- contact@wavenet.co.uk
- wavenetuk.com
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you Reece!
Thank you to Reece Frendo who fixed an issue I was having for several days in less than an hour. He was friendly, efficient and communicative throughout and I would definitely recommend to colleagues having issues. Thank you!
21 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Sian. We're very happy to hear Reece was able to get this resolved for you so quickly. We'll be sure to pass on your kind feedback.
Had an issue with VPN and Lorna was…
Had an issue with VPN and Lorna was brilliant, friendly kept me up to date and sorted problem out
19 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Jackie. That's great to hear! We're delighted Lorna was able to resolve your VPN issue and keep you updated throughout. We'll be sure to pass on your kind feedback.
Adil was a great help
17 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Paul, That's great to hear!
Adil Iqbal was very quick to solve the…
Adil Iqbal was very quick to solve the issue
17 août 2026
Avis spontané
Réponse de Wavenet Limited
We very much appreciate your feedback josh, thank you for taking the time to leave a review.
Réponse de Wavenet Limited
Thank you for your review , we appreciate you taking the time to share your experience.
Réponse de Wavenet Limited
Thank you for taking the time to leave a review, its truly appreciated.
Very helpful and attentive.
12 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Lara, That's great to hear!
Excellent and professional support
Excellent and professional support
I had a great experience working with Adil Iqbal during our IT assessment at Leroy House. He was friendly, professional and very knowledgeable. He took the time to answer all my questions clearly and provided a detailed written follow-up covering the Wi-Fi, connectivity and available IT services.
Adil made the whole process straightforward and gave us a much clearer understanding of the building’s IT setup. His help and communication were genuinely appreciated. I would happily recommend him.
13 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your wonderful review. We're delighted to hear that Adil provided the support you needed during your IT assessment. It's great to know he helped make the process straightforward and gave you a clear understanding of the building's IT setup.
We'll be sure to share your kind feedback with Adil. Thank you for your recommendation and support Joanna
Having in person on-site advice in real…
Having in person on-site advice in real time.
12 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your post, your feedback is invaluable to us.
Avoid!
Since wavenet bought out our initial service provider the customer service, costs & account management has been horrendous. I have moved all services for 2 separate companies away from them, but be warned...the ceases procedure is very complicated and they offer little to no support. As such, despite requesting all services be ceased over a year ago, I am still being billed for an odd licence which no one from ceases will take accountability for. Escalating the complaint further doesn't seem to help either. A very expensive poorly managed company in my experience.
1 janvier 2026
Avis spontané
Réponse de Wavenet Limited
Hi Mrs JK,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like to understand more about what happened and work toward a resolution.
Could you please reach out to us at customer.insight@wavenet.co.uk so we can address your concerns promptly?
Thank you for giving us the opportunity to improve.
George
Customer Insights Team
Very nice and helpful guy
Very nice and helpful guy. Thanks you so much Adil!
12 août 2026
Avis spontané
Réponse de Wavenet Limited
Truly grateful for your review Emily, thank you.
Super quick and helpful
10 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Stephanie. Truly grateful for your post.
I am very impressed with the support I…
I am very impressed with the support I received from Adil Iqbal at Wavenet. I reached out for assistance with a Wi-Fi setup for two new team members, and despite a slight delay in the initial response, Adil was incredibly helpful and efficient once he took over. He quickly provided the necessary links and guidance to get our team connected right away. Excellent customer service—thank you for your help, Adil!
10 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Oscar. We apologise for the delay in our initial response, but we're delighted to hear that Adil was able to step in, resolve your issues, and provide such dedicated support throughout. We'll be sure to pass on your kind words and recognition.
Kiran was a godsend
Kiran was a godsend, couldnt do enough and sorted out my many issues.
6 août 2026
Avis spontané
Réponse de Wavenet Limited
We're delighted to hear that Kiran was able to resolve your issues and provide such dedicated support throughout. We'll be sure to pass on your kind words and recognition. Thank you for taking the time to leave a review Lee.
Emus was very quick to respond to my…
Emus was very quick to respond to my email, and so patient! I had trouble locating the link and he was very helpful.
5 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your review Fab. We're pleased to hear Emus was quick to respond and provided patient, helpful support while resolving your query. We'll be sure to pass on your kind feedback
Emus Omamogho is great :)
Emus Omamogho at Wavenet responded incredibly fast an got our issue resolved nearly immediately and has been a massive asset in the issue we were facing. Great job Emus!
5 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you Kurt for your review and kind words about Emus.
We're pleased to hear that he was able to respond promptly and resolve your issue so quickly. Delivering responsive, reliable support is our priority, and it's fantastic to know Emus demonstrated this throughout your experience.
We truly appreciate your feedback and will be sure to share your comments with him.
great response time and service.
4 août 2026
Avis spontané
Réponse de Wavenet Limited
That's great to hear Alp, thank you very much for taking the time to post your review
Very helpful team always willing to…
Very helpful team always willing to lend a helping hand. Emus Omamogho has consistently helped me with any issues I was having and was able to resolved them.
3 août 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your wonderful feedback Seth. We're pleased to hear that the team has been helpful and supportive. Emus will be delighted to know their assistance and dedication to resolving your issues has been recognised. We greatly appreciate your comments.
The lady that I spoke too was amazing…
The lady that I spoke too was amazing and helped me completely.
30 juillet 2026
Avis spontané
Réponse de Wavenet Limited
I am very happy to hear that, thank you for taking the time to leave a review, it means a lot to us.
Adil was a great help and was prompt…
Adil was a great help and was prompt and efficient assisting me with my queries. Good service!
28 juillet 2026
Avis spontané
Réponse de Wavenet Limited
Thank you for your feedback Kamara, We're delighted to hear that Adil was able to assist with your queries promptly and efficiently. We'll be sure to pass on your kind words. Thank you for choosing Wavenet!
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