Lily Comms - Business Communications and IT Solutions Avis 

Once the contract was finalised there was very little delay in Lily arranging to get BT Openreach on site, surveying the location and ordering the equipment. Both engineers worked very hard completing hardware and software installation, configuring and testing. The level of expertise was outstanding. The two large properties were completed successfully in 2-3 days with minimal disruption to service. Thank you.

Brooke was lovely and really responsive with the query.
Was very clear with 'how to' and called me back when I was free.

Richard was very helpful and resolved our issues quickly.

Great service by Richard Cavanagh, got on with job quickly and quietly. WiFi works better than ever

Richard was very polite and helpful, no fuss just got on with the job. Excellent service

Dear Lily Comms Team,

I wanted to take a moment to express my gratitude for the excellent work your phone engineer did on our new phone system. Aidan Lee, in particular, has been outstanding and has made a significant impact on our operations.

Thank you again for your professionalism and expertise. We truly appreciate it!

Richard was extremely helpful, resourceful and knowledgeable, explaining things clearly.

Just got on with the fix without fuss

Richard was very polite and friendly. He completed the job.

I have recently started using Lily as I set up my own business and Jacob has been really helpful in resolving issues.

The servvice is very quick and easy to navigate on phone. Jacob was very helpful at resolving the issue I had and made sure that everything was running properly. Do recommend!

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the issue very quickly once he knew exactly what devices were connected to one another. He fixed the problem, explained what the root cause was and how to prevent it from recurring. Going the extra mile, he showed me how to change my notification sounds and find available WAV files should I want to use them. He also checked my audio settings and ensured that my Bluetooth headset still worked ok after making the changes. His manner was positive, friendly and courteous throughout the call.

Oliver visited our school this morning and installed all our new telephones. He did a fantastic job and was very helpful in answering any questions. Many thanks!

Although losing our internet connection was not great the service Lily provided to get us back up and running again was. Our customer support, Benny, went to great lengths to resolve the problem and dealt with the issue most effectively.

Richard was amazing and very helpful to set up our new headsets. Making things so much smoother and efficient. Very professional.

Great service from start to finish :-)

Aidan was very helpful in getting our office back up and running again. Troubleshooted a few problems and was friendly and approachable throughout the process. Thanks for your help Aidan.

Contacted Lily and Patricei was very helpful. He was able to sort a corrupted file and had me back up and running with 10mins

Excellent customer service. Very friendly and knowledgeable.
@ade