Lily Comms - Business Communications and IT Solutions Avis 

2 106
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dear Lily Comms Team, I wanted to take a moment to express my gratitude for the excellent work your phone engineer did on our new phone system. Aidan Lee, in particular, has been outstanding and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Chris Grimes went over and above to try and find out why a calendar had disappeared that several people could access. He managed to find the calendar by remoting on to a colleagues machine (who was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de conférence téléphonique
  2. Service de cloud computing
  3. Service de stockage en nuage (cloud storage)
  4. Service de sécurité informatique
  5. Entreprise de télécommunications
  6. Service de visioconférence

Écrit par l'entreprise

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Écrit par l'entreprise

At Lily, we provide innovative and cost-effective solutions to SME’s.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 106)

273 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Aiden was very quick to find a…

Aiden was very quick to find a resolution for my business since our office suffered a severe leak of water damage, aiden managed to set up our calls through other channels which limited disruption to my business , many thnaks and busines is moving again

3 août 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Craig,

Thank you for taking the time to leave us a 5-star review and your comments regarding Aiden!

Lily

Noté 5 sur 5 étoiles

Jacob S helped set up quickly and…

Jacob S helped set up quickly and easily with one phone call.

3 août 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Jacob!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Always can resolve IT issues

28 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Nichola,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Andrew was very helpful and sorted the…

Andrew was very helpful and sorted the issue quickly

28 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Sophie,

Thank you for your feedback! We appreciate your positive comments about Andrew. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, Chris helped me find a solution to my issue on his day off work, amazing experience and customer service

22 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Chris!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Chris Grimes

Chris was very helpful and patient, he guided me seamlessly throughout the whole process. I was very pleased after.

Happy Client

14 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Yvette

Thank you for taking the time to leave us a 5-star review and your comments regarding Chris!

Lily

Noté 5 sur 5 étoiles

Rang Lily and Benny fixed my issue…

Rang Lily and Benny fixed my issue there and then.... very pleased and would highly recommend.

20 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Karen

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Jacob was very helpful today

Jacob was very helpful today

17 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Shelbie,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!

Lily

Noté 5 sur 5 étoiles

Quick and friendly service

The staff at Lily Comms are incredibly friendly and helpful. Benny was very polite and sorted my query within a matter of minutes. Excellent customer service!

16 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Maria

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

Just had our equipment installed and…

Just had our equipment installed and set up by Aidan Lee. He has been great, really helpful and explained all the features etc.

16 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Dan,

Thank you for taking the time to leave us a 5-star review and your comments regarding Aiden Lee!

Lily

Noté 5 sur 5 étoiles

Answer phone message

Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

14 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

We're delighted to hear you're pleased with the service provided by Alex W!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

We've had an upgraded phone system…

We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.

14 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Caroline,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard!

Lily

Noté 5 sur 5 étoiles

Matthew Hawkins sorted a new MiFi…

Matthew Hawkins sorted a new MiFi device for our MD earlier this year. Nothing was too much trouble and he ensured the device was tested before he sent it out. Now the good weather is here, MD is happily using the device for remote working. Thank you so much Matthew.

18 mai 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Alison,

Thank you for your wonderful review! We're thrilled you received excellent service. Please reach out if you need any further assistance, and thanks again for choosing Lily!

Noté 5 sur 5 étoiles

Jacob responded to my query quickly and…

Jacob responded to my query quickly and in full. It is always so good to have a person who quickly answers the phone and sorts the problem straight away so I can get on with the work I need to do.

13 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Kate,

We're delighted to hear you're pleased with the service provided by Jacob!

Thanks for leaving your review,

Lily

Noté 5 sur 5 étoiles

We are extremely pleased with our…new phone system

We are extremely pleased with our recent upgrade to a cloud-based phone system. The whole process was smooth and professionally managed from start to finish. Aidan was knowledgeable, responsive and kept us informed throughout. The new system has significantly improved call quality, reliability and flexibility, making it much easier for our staff to communicate with customers. We would highly recommend their services to anyone considering a cloud phone solution.

10 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Kerry,

Thank you for your feedback! We appreciate your positive comments about Aidan. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

excellent service

Hi All,
Richard attended our site to place our new internet in and was super and efficient.

10 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Emma,

Thank you for taking the time to leave us a 5-star review and your comments regarding Richard!

Lily

Noté 5 sur 5 étoiles

Hamzah attended on site this morning to…

Hamzah attended on site this morning to set up my new laptop. To say he was helpful would be an understatement, Hamzah went over and above, to make sure I had everything I needed throughout set up.

Thank you for being so professional. I would recommend.

10 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Donna,

Thank you for your feedback! We appreciate your positive comments about Hamzah. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Noté 1 sur 5 étoiles

The Big Sell.

I really wish we’d requested more in writing.
I would say we’ve worked with the company for some years now, but that’s not true. Simply, we’ve been the ones working to get some support, to get Lily to stick to what was promised, to get Lily to stop excusing their lack of telecoms that underpins our organisation, to get Lily to wade through their previous comm’s to us on how they said they would provide a service that till this day, still isn’t being provided. The lies and deceit, the constant underperformance of their service and passing the book, anyone would think it’s a Netflix series we’re describing. We can’t wait to leave and use someone more reputable.

30 juin 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Oliver,

We're sorry to hear you are unhappy with the services from Lily. Our team are investigating your account and will be in touch with you shortly.

We look forward to speaking to you soon.

Kind regards,
Lily

Noté 4 sur 5 étoiles

Deja is Great

After getting through a longer telephone security check than usual before she could help me, Deja then got straight to the problem. She fixed the glitch in a fast efficient manner with no fuss or drama. I was very happy with her service. Keep it up.

8 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hello,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Noté 5 sur 5 étoiles

Health check

Richard was very helpful and attentive when doing our health check. He took precautionary measures to prevent further problems with the phones and was efficient in doing this. Great service - Thankyou!

8 juillet 2026
Avis spontané
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Réponse de Lily Comms - Business Communications and IT Solutions

Hi Ava,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

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