Lily Comms - Business Communications and IT Solutions Avis 

Ricardo Correa was the technician that fixed a corrupt file on my system that was stopping me accessing any of the apps on my laptop that I need to do my job. He worked as quickly as he could and solved the problem. Thank you :)

We are very pleased with the service from Lili Comms. Whenever we have an issue with our internet, Lily is always there to help and resolve the problem quickly and professionally.

Benny is also a genuinely helpful and very pleasant person to deal with. We are very satisfied with the service and would highly recommend Lili Comms to anyone looking for a reliable and professional internet service.

They have been great people and professional at all times. Would recommend

Chris immediately realised our issue, resolved it quickly and efficiently within a minimum amount of time

Richard visited our business today to install our new phone lines, he was very helpful and knowledgeable and incredibly efficient.

Great service. Very helpful.

Richard was very friendly, professional and extremely helpful, has gone through and explained everything thoroughly and made it easy to understand

Richard was very professional and polite whilst resolving the issue with the phones.

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk through bits and make sure we knew what we needed to know, a credit to the company and would happily use again
Thank you Aidan

Richard spent the afternoon training me on the new phone system. Super knowledgeable and was able to answer all my questions. This was after spending the morning at one of our other local sites installing hardware which was also completed to a high standard.

Would recommend.

Richard helped massively with sorting out the WiFi thank you

Hopscotch

Brilliant new phone system setup by Lily Comms DTS Engineer, Oliver Jenkins. He was thorough with his work and explained how to use the new system. He was patient, and I didn’t feel silly asking him questions about the new setup. Thanks again.

Aidan Lee came to site and did amazing. Really polite and was brilliant. Great work Aidan. :)

Chris Grimes went over and above to try and find out why a calendar had disappeared that several people could access. He managed to find the calendar by remoting on to a colleagues machine (who was on holiday) and screen shot all of our bookings in the calendar. I then had to set up a new training folder and add the screen shots to the calendar.
Thank you very much Chris.

Richard has been brilliant whilst setting up our phone system. Super helpful and has made the transition over to the new phone system a really pleasant experience. We appreciate it, thank you.

Chris was great he sorted out the issues we had with accessing shared folders and synched the two computers on the front reception too!

Richard was amazing and very helpful. He had to fit two phones and did so really efficiently. He was also really frinedly!

Oliver Jenkins spent 2 days with us, upgrading our old phone system to a new cloud system and installing new handsets for multiple clients.

He was extremely helpful and knowledgeable and the transition went perfectly, without any disruption to my business or clients.

Nice and easy customer service to isolate my issue and solve in a matter of minutes. Highly appreciate the efficiency. Jack D is a credit to the company.

After an extremely frustrating experience with another telecoms provider, I honestly can't recommend Lily Communications highly enough.
From my very first conversation with Jamie Mayhew, the communication was exceptional. Every question was answered honestly, nothing was too much trouble, and I was kept informed throughout the whole process. Jamie genuinely listened to our concerns and worked with us to create a migration plan that ensured there would be no disruption to our business.
We placed our order and, just one week later, Lily's engineers attended on a Saturday morning to accommodate our business needs. They installed and configured all 12 VoIP phones, had them fully operational the same day, and took the time to give my team clear, step-by-step instructions on how to use the system. They have also arranged training on the portal, which has been a fantastic touch.
As a domiciliary care provider, our telephones are critical to the vulnerable people we support, so having a reliable communication system is essential. The professionalism, efficiency and attention to detail shown by Lily have been outstanding.
What impressed me most was the communication. Every promise made was kept, and every query was responded to promptly. In today's world, that level of customer service is becoming increasingly rare.
Price-wise, Lily were also extremely competitive and matched the pricing we had been offered elsewhere, proving that you don't have to choose a large company to receive an excellent service. In fact, our experience has shown quite the opposite.
We're now just waiting for our business numbers to be ported across and for the FTTP broadband to be installed, but based on our experience so far, I have every confidence the rest of the migration will be just as smooth.
A huge thank you to Jamie Mayhew, the engineers and everyone at Lily Communications. I only wish we had moved to Lily much sooner.