Websters Surveyors Avis 

170
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from top down. Fast, clear and high quality report provided. Danny (the appointed surveyor for my instruction) was outstanding, his report was meticulous of the property i'm looking... Voir plus

Noté 5 sur 5 étoiles

Stuart B carried out a level 3 survey on a victorian era property I'm purchasing; his report was very clear and easy to understand with great photos and drone photos alongside. I appreciated his phone... Voir plus

Noté 5 sur 5 étoiles

Really impressed with Richard from start to finish. The survey was thorough, clear and practical, and he picked up on things we would never have noticed ourselves. What really stood was the service... Voir plus

Noté 5 sur 5 étoiles

Whilst I haven't actually employed Websters Surveyors I want to give them a 5* review as the advice and detailed response I received from Stacey on their team was above and beyond all the other quotes... Voir plus

À propos de l'entreprise

  1. Géomètre-expert en bâtiment

Écrit par l'entreprise

Our expert team at Websters Surveyors is happy to provide clients with high-quality reports and professional advice regarding different residential valuations and surveys. These offers include Lease Extension Valuations, RICS Condition, Home Buyers and Building (Structural) Surveys, Inheritance (Probate) or Capital Gains Tax Valuations and many more. We cover London, Buckinghamshire and Hertfordshire. Our Chartered Surveyors are also RICS Registered Valuers and can provide Red Book compliant valuation reports.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(170)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly recommend Websters Surveyors

I found all colleagues at Websters Surveyors to be extremely knowledgeable, efficient and supportive. I would highly recommend Websters Surveyors to anyone wishing to use the services of a surveyor.

3 novembre 2023
Avis spontané
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Réponse de Websters Surveyors

Susan,

Thank you your kind review, which I shall pass onto the team.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

First time buyers

I used Websters surveyors when we purchased our first property. The process was easy and they kept us informed every step of the way. Would highly recommend them.

20 octobre 2023
Avis spontané
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Réponse de Websters Surveyors

Steve,

Thank you your kind review, which I shall pass onto the team.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

Needed a quick turn around on a survey…

Needed a quick turn around on a survey and not only was the turn around time quick but the detail in the report was incredible. Would definitely recommend.

24 septembre 2023
Avis spontané
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Réponse de Websters Surveyors

Robert,

Thank you your kind review, which I shall pass onto the team.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

We needed a help to buy valuation last…

We needed a help to buy valuation last minute. Websters were great! They fit us in at short notice and had the report back a few days later! Would really recommend them

14 septembre 2023
Avis spontané
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Réponse de Websters Surveyors

Harriet,

Thank you your kind review, which I shall pass onto the team.

We normally provide Help to Buy reports within a few days so I'm pleased to see we met your expectations here.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

Excellent Service

We have used Websters on a number of occasions and have been very happy with the level of service provided. Always do a great job and are very helpful.

26 octobre 2023
Avis spontané
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Réponse de Websters Surveyors

Leigh,

Thank you your kind review, which I shall pass onto the team.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

Fantastic Surveyors, Fantastic Service

I cannot recommend Websters Surveyors enough! I have worked with Dan Knowles and his team for several years now on various projects and they are amazing! The team are very knowledgable and have a friendly approach, always willing to go over and beyond both for myself and clients that I have referred. Highly recommend them to anyone that needs a surveyor.

2 octobre 2023
Avis spontané
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Réponse de Websters Surveyors

Nishma,

Thank you for your kind review.

It's always a pleasure to work with you and your clients.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

Great Service

Great Service! Friendly team and great communication throughout. The report produced was detailed and thorough. Thank you.

9 octobre 2023
Avis spontané
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Réponse de Websters Surveyors

Georgie,

Thank you your kind review, which I shall pass onto the team.

kind regards

Dan Knowles FRICS
Director

Noté 5 sur 5 étoiles

Exceptional service - Highly Recommended

I want to express my heartfelt appreciation to Webster Surveyor for their outstanding work. Rafal, the RICS surveyor, was very professional, knowledgeable and approachable throughout the entire survey process. The attention to detail in his report was exceptional, providing valuable insights of the property. Report came one day later than estimated, but he contacted me to apologise for the inconvenience. He remained available after the report was issued and went above and beyond to address all my queries. I could not have asked for a better surveyor and I recommend their services to anyone in need. Thank you Webster for your exceptional service !!

26 avril 2023
Avis spontané
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Réponse de Websters Surveyors

Susan,

Thank you your kind review, which I passed onto Raf at the time.

kind regards

Dan Knowles FRICS
Director

Noté 1 sur 5 étoiles

Terms and conditions unacceptable

We were looking for a survey on a house we wished to purchase and approached Websters Surveyors of Finchley. However their terms and conditions are totally unacceptable and there was no way we could possible agree to use them. We found another local surveyor of 25 years standing who didn't include any of these unfair and dangerous terms and only expected payment after completing the job.
1 They state that any survey may not be used in any litigation. Why not? Don't they trust their own findings?
2 They demand payment up front, without giving a fixed date to carry out the survey and they do not keep a separate client account and therefore do not conform to the RCIS standard of retaining customer's money in a separate account.
3 They reserve the right, should they be unable to complete a survey on one visit for any reason, to charge any additional amount they choose!
Take care. They try to achieve a very quick and slick on-line approval and payment process, perhaps hoping that people won't read the T & Cs. Take care.

27 avril 2023
Avis spontané
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Réponse de Websters Surveyors

Dear Mr Whitton,

I am disappointed to see that you left a 1 star review without actually using our service or even raising any concerns with us. Our terms I assure you are very standard.

Specifically on them, using the same numbering as your review-

1) Home Survey reports are for buyers of property. Reports for litigation are entirely separate and have different evidential and regulatory requirements.

2) We advise all clients that we book Surveys on a first instructed first booked basis, likely nearly all Surveyors. Again like nearly all, we ask for payment upon booking so we can then secure the first available date and as we start working on our desktop research straight away. By the time we get to a property, we’ve normally already spent hours working on the case.

Client accounts are for companies involved with things like collecting Service charges in blocks of flats. Regulation means we need to confirm that we’re not collecting money in a client account.

3) Our terms do not allow us to charge any additional amount. It is in less than 1% of Surveys that we have to revisit but sometimes there are issues such as tenants not providing access to the entire property or a single room.

I hope that you were able to get the level of service you wanted elsewhere. It is unfortunate that you chose to write this review rather than simply asking us to explain.

Kind regards

Dan Knowles FRICS
Director

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