Quick, easy & straight forward. The claim was sent in on Friday & it was paid into my account the following Wednesday. Very pleased Very different to last year, April 2025, when I sent a claim in for... Voir plus
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Having to get a form signed by my GP prior to settling outstanding claims was very stressful for me as I have acute anxiety and no access to a printer. However once I managed to get it posted and sign... Voir plus
Been in schemes since it first started in 1995 ish worth taking out as you never know what could happen with your health. And you need extra cash if out of work and have injury or something that could... Voir plus
Westfield is there for the times we have unexpected expenses due to health conditions, times when the last thing we want is the worry of more expenses. Very easy to complete the claim form
À propos de l'entreprise
Informations provenant de diverses sources externes
Award winning health insurance and wellbeing solutions for yourself, your family or your business.
Coordonnées de contact
Charter Row, S1 3FZ, Sheffield, Royaume-Uni
- westfieldhealth.com
4,6
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Unable to claim, back and forth emails
I've been trying to claim for my dental accident from May and its just back and forth emails requesting information that I have already sent
14 mai 2026
Avis spontané
Réponse de Westfield Health
Hello Gary
It would be good to talk to you and review the claim and the terms of your policy. Our Customer Helpline are available between 8.30am to 5.30 pm , Monday to Friday if you'd like to get in touch.
Best wishes
The Westfield Team
It is so quick to fill out claims form
19 juillet 2026
Avis spontané
Speed and efficiency
29 juin 2026
Avis spontané
Slow
As an Irish client, they so not make it easy to make a claim, we are unable to use the app to do so. I am also still waiting for payment to be transferred, it has been 6 working days, and was advised it would take 1-3working days
6 juillet 2026
Avis spontané
Réponse de Westfield Health
Hello
I'm sorry that there seems to be a delay in you receiving your payment.
Please call us and one of our advisers will be happy to check your account and claim.
Best wishes
Julie
I put in a claim and it is paid pretty…
I put in a claim and it is paid pretty much immediately. Very easy to claim as well.
2 juillet 2026
Avis spontané
Having attended the same osteopath on…
Having attended the same osteopath on and off for many years, I find it embarrassing to keep asking him to print off all the details each time on a full letterheaded sheet. Why can’t I just send a photo of my card receipt. He works for himself, is busy and always has another patient waiting. I’m also reluctant to put in a dental claim because the invoice also adds in my husband’s treatment too. After all these years of being a member of Westfield, I’m inclined to just cancel.
13 juin 2026
Avis spontané
Réponse de Westfield Health
Hello
We're happy to accept claims provided the receipt that is uploaded as supporting evidence matches the information and details that have been added. We appreciate your frustration however the debit card receipt only serves as proof of payment for a transaction and doesn't for example include the name of the person receiving the treatment.
Full details of how to make a claim and the documentation needed can be found by signing into your My Westfield account
Best wishes
The Westfield Team
Westfield is wonderful
Westfield is wonderful, always prompt, lets me know the money has gone into the bank, it's very clear what I have left which helps me decide for instance on which glasses to buy. I've been with them 30+ years, and they give me great reassurance.
8 juillet 2026
Avis spontané
Réponse de Westfield Health
Hello Marblerosie
Thank you for your 5 star review it is good to know that you are happy with the service we provide
Best Wishes
Linda
Westfield health has a very simple…
Westfield health has a very simple claiming process. They also send payment within a week of the claim which is super quick.
29 juin 2026
Avis spontané
Westfield are a very good company to be…
Westfield are a very good company to be with,They pay up efficiently.
8 juillet 2026
Avis spontané
Making the claim came with its own…
Making the claim came with its own challenges, the administrator asked for information already provided, which held up the process as it ended up with the enquiries team. Then the payment I received was less that what I claimed for, even though it was under the limit for the treatment, within my allowance, and below what the customer services team said I could claim for. 8 days ago I chased the enquires team asking for an explanation of the lower payment, I am still waiting for a reply.
1 juillet 2026
Avis spontané
Réponse de Westfield Health
Hello Alex
We're currently experiencing an increased volume of email enquires which we're working hard to reply to.
Some of our plans have a 75% payback on certain benefits and this may be why you have received a different reimbursement to the one expected.
Our Customer Helpline will be happy to check your claim and account if you'd like to give us a call.
Best wishes
Julie
Westfield are great
Westfield are great. Staff are excellent.
I do wish the app would use Face id
8 juillet 2026
Avis spontané
Always excellent
8 juillet 2026
Avis spontané
A very straightforward claim for Optical expenses
A very straightforward claim for optical expenses. With drop down menu to help select and easy to upload jpg photos of receipts. with responses from Westfield Health within 1 day. Great service well recommended
2 juillet 2026
Avis spontané
Claims Requests.
I'm not technically minded but accessing and processing requests or claims is straightforward.
Thanks.
9 juin 2026
Avis spontané
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