JD Wetherspoon 

Visited Wetherspoons Ipswich (The Cricketers) on Sunday prior to going to football. Although the pub was literally packed, we had a great value breakfast and the staff were very helpful

We could not have been more pleased with the service to us provided by Zac (Birmingham International Airport). Whilst he was serving many customers at any one time, we really did feel that Zac was providing us with personal service. He could not have been more helpful.  
We were torn between having breakfast at Wetherspoons or Giraffe. We are so pleased we chose Wetherspoons. Zac made us feel special and nothing was too much trouble. I must have asked him for service on a number of different occasions and not once did he seem fazed by it all.  He is calm and attentive.  We seated ourselves next to his workstation as such,  and we were so pleased we did. He seemed to manage looking after our needs as well as many other customers so efficiently. For example, when we asked for certain condiments, rather than point us in the right direction, he took it upon himself to ensure we remained seated whilst he tended to our requests, which he brought right to our table. Clearly a busy time of the day for the chain, Zac worked effortlessly and made it look so easy.  We were already anxious about flying and starting our day, but with a lovely experience served by Zac, we set off on our journey in the best possible way.
We would also like to thank Sophia.  Sophia has a strong customer focus manner and again too was so helpful and lovely to approach.  Thank you.

Visited a few wetherdpoons recently and was very disappointed to find that there choice of alcohol free wine and spirits is negligible in fact zero offerings, they only offer beer, guinness or cider. Like many thousands of women who drive I don't do beer, or cider , can we please have a,choice of wines, gins and sparkling please wetherspoons are always at the fron for new things do it surprises me they are behind in this

Cross keys Beverly Sunday place was filthy

Lost my mobile, i had been on a 10k bike ride ending at a stop at Wetherspoons Ripon, searched the route, asked at wetherspoons Ripon, they said no mobile handed in, searched the 10k route again, realised i had installed a find my phone app, it located the mobile at
Ripon Wetherspoons. Went inside and again asked behind the bar and 3 other staff members, repeated no mobiles handed in today. Showed them the app and only then did they open the drawer behind the bar, asked what cover it had and immediately
handed the mobile over. Not sure if Should I report to the police?

Went for lunch,it was great, asked him to wipe the table, done instantly, moved outside, down the wee lane, very windy, my partner with my 2 rescue dogs arrived, very quiet and well behaved, large member of staff asked us to leave due to the dogs, we explained that dogs quiet and friendly, but no, would we all leave, a similar couple spoke too the same way, , most places dog friendly in brought ferry, get a grip large people at Wetherspoons

Great food, prices & the staff are great too, any help, theyre there. Weve been to this particular one, quite a few times whenever visiting. Many of the same, lovely friendly staff members. They seem to work very well as a team & always have a smile too. I feel it has a lovely, homely, no frills but comfortable atmosphere. We alwayd feel very welcome here & We really rate it. Thank you.

I ordered the Shawarma Chicken Topped Chips via the Wetherspoons app. The menu said the dish included sauces, but nowhere did it say the sauces would be drizzled all over the food. I couldn’t eat it and asked for it to be replaced or refunded — the manager refused and blamed me for not asking beforehand, despite there being no option to do so on the app.

I also selected a straw for my drink in the app, but staff told me they don’t have any straws at all. I contacted customer services, and after a few dismissive replies, they told me they were closing the complaint — without addressing my key points. I have ADHD, and the experience was especially overwhelming and frustrating.

Misleading menu, inaccessible ordering system, rude service, and a completely unhelpful complaints team. Deeply disappointed.

The pub offers great value. A large glass of Pinot Grigio and a main course for around GBP 10. Unfortunately the food quality is inconsistent. Today overcooked dry fish served with cold chips. Other times it has been good. Don't expect top quality for the price, but Wetherspoons should try to do better

Popped in with the boss for a breakfast.
First let me say a Scottish breakfast contains Lorne sausage, Wetherspoons doesn't. Out of 3 fried eggs, all were overcooked to the point the underside was brown, the link sausage were overcooked to the point the skins were tough as.

Could continue but will desist however pay the hourly rate and get a cook in the kitchen, at least to train and supervise.

Main complaint, stop encouraging parents to bring their children. What adult wants to endure others kids talking at the top of their voice, we come to a pub for kid free time, please stop this or have a separate room for them. My hearing isn't the sharpest but geez I'm sitting in a booth at literally the far end of the place with blood pressure raising by the minute, wishing those parents with the kids would just fvck off elsewhere.

So much for a relaxing breakfast.

Funnily enough, I didn't expect haute cuisine but ffs at least try and do the basics well.

Love Wetherspoons in Henley. Great venue, great service, food ok. Marlow Wetherspoons not so great. Nearly always get my breakfast wrong, never see anyone cleaning the tables. Lovely and helpful staff so maybe a management and training issue.

Hi I’m absolutely fuming with one of your members of staff not gonna say there name for personal reasons (Paul Clare ) pushed me down the stairs and told me he is gonna take this yellow slab I could smell the cheese coming from his pants and he pulled it out all I could hear was gasps from around the restaurant my girlfriend Lois Clare told me she got the ick from this confrontation this means I couldn’t crack tonight I’ve been waiting to crack for 6 years. 😭

What is going of with this place for God's sake!!! Walked out again this morning after my first drink as you cannot get served. What is with the single file line of people waiting to get served when there is a more than adequate bar to get served at! And how can staff keep asking who is next when folk do this!! Is the company running the place in to the ground I wonder as staff at the ernhale who could do there job like becca and Alice are no longer there. Discusting tbh. Not a great place to socialise at the mo. The powers to be need to sort things out

Ordered late but I got the feeling they was not impressed,
Chicken was overcooked or poss reheated
Nachos very small . It was like my late order was very unwelcoming .like 2 minutes before last order on a Sunday night .

Well done witherspunks for not letting the lady with the Union Jack dress on
I will never use your shit pubs

Was in the pub when a British women was refused entry because she was wearing a union Jack dress ! what is this country becoming :(

GATEKEEPER WESTGATE STREET CARDIFF
A good day with veterans at an annual reunion today marred by an inexperienced jacket filler clown on the door intent on pushing and harrassing customers using fowl language and lacking experience in conflict management more obssesed with playing the tough guy . The veterans however were impecably behaved and mixed and engaged with the other members of the public and only humiliated himself . Needs to be reassessed and retrained in etiquette manners and basic use of the English language not a good advert for wetherspoons on this occassion . I wouldn't care to imagine if the group were men and women less tolerant of a bully. Get someone more proffessional or it'll show in a decline of customers. One incident involved pushing a disabled ex serviceman using a walking stick suffering with cancer and also having a cardiac defibrilator was borderline common assault. There was a time when door staff meet and greet customers interacted with them by removing empty bottles and glasses as potential weapons keeping an eye on behaviour in a discreet and orderly manner . Go back to door staff school and pay attention. Jacket fillers are what real door staff refer to amateurs like this gonk.

We often eat in a local Wetherspoons when we are visiting another town and are always happy with the food and experience.
Today was different in a bad way in our local Spoons in Braintree.
We waited for 25 minutes for our food, when it finally arrived it had clearly been waiting to be served, the egg looked like rubber, the bacon was like plastic, the toast inedible and no baked beans were served with it.
The place is clearly understaffed and we never seem to see the same staff twice, suggesting a high turnover.
Very disappointing and we won’t be eating there again.

I visit here wetherspoons in Stalybridge every Friday and the bar service is shocking sometimes waiting upto 10 minutes to be served plenty of staff but not in a rush to serve

I visited The Assembley Rooms in Epsom. As I stood outside I was assaulted by the bouncers/security as they didn’t want me standing there. For anyone who has been there will know there is a wide frontage and I was not causing any obstructions (as they claimed). They then tried to forcibly remove me. Sent a complaint to their website, no response! Assault reported to police and further action will be taken against them.