Where Saints Go Avis 

1 783
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Better than described and the pic didn't do the chair justice. No real assembly required, just putting the leather cover over the metal frame. Simples. Very pleased.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Got some diner bar stools, exactly as pictured, quality workmanship and very happy. Delivery was next day as promised. Package was very very very safely wrapped! Team on emails were responsive through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The tall chairs I ordered arrived within a couple of days and a lot of care and effort had gone into the packaging. Whilst I have only had them a few days they feel like very high quality and like the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My tan leather chairs came within 2 days, very securely packaged, I am extremely happy with them, comfortable and look perfect. I originally ordered 3 but have now ordered another 3 for the other side... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Fabricant de meubles
  4. Magasin de meubles de cuisine
  5. Magasin d'ameublement d'extérieur
  6. Magasin de papiers peints

Écrit par l'entreprise

Where Saints Go Ltd, anything but ordinary some might say a breath of fresh air. Straying from the norm, our online store is a collection of Chairs, Dining Chairs, Bar Stools and much much more that cannot be found any where else. Founders Mark & Tracey love scouring the world sourcing new trendy designs. Our Collection of Stylish Chairs & Bar Stools are a great fit for the more design conscious customer, with a client list of cool customers ranging from Google & Facebook to the W hotel chain to Mrs Joe Bloggs there is something for you too. So why not take a look for yourself visit our website and receive your 10% 1st order discount


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(1 783)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great set of chairs

Great set of chairs, nice wood, well made, high quality, comfortable, couldn’t be happier with the choice.

2 juin 2025
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Réponse de Where Saints Go

Thank you for the 5-star review, it's very much appreciated.

Noté 5 sur 5 étoiles

I bought a beautiful stool for sitting…

I bought a beautiful stool for sitting at my new kitchen worktop about 18 months ago. I love it!! The leather seat is sumptuous! I am looking at buying the Crompton stool to compliment it ...it's one of the best purchases I have made. I am also collecting a dining crockery set so looking forward to using it ! This is a beautiful shop with some beautiful pieces ....I could re-vamp my whole house! Thankyou Where Saints Go !!

1 novembre 2024
Avis spontané
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Réponse de Where Saints Go

Thank you for the lovely 5-star review, we're so glad you have loved every item ordered from us.

Noté 5 sur 5 étoiles

Nice product

Nice product

27 mai 2025
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Réponse de Where Saints Go

Thank you for the 5-star review, it's very much appreciated.

Noté 4 sur 5 étoiles

As reliable and stylish as always

Super quick delivery, great designs.
Just knocked one star because the paint on the wheels for the drinks trolley was coming off.

27 mai 2025
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Réponse de Where Saints Go

We’ve looked into our systems and, unfortunately, haven’t been able to find any communication from you regarding the issue with the wheels. We’re truly committed to our customers and always appreciate feedback, but if we’re not made aware of a problem, we don’t have the opportunity to put it right.

We’d really love the chance to resolve this for you and hopefully turn your 4-star experience into a 5-star one. Please don’t hesitate to reach out to our customer service team at support@wheresaintsgo.co.uk or give us a call on 0161 368 9638.

We look forward to hearing from you!

Warm regards,
The Where Saints Go Team

Noté 5 sur 5 étoiles

Fantastic quality

The chairs arrived today. Packing was amazing. The chairs are absolutely fabulous, they look stunning in my dining room.
Customer service were super friendly and helpful. I would highly recommend Where Saints Go

29 mai 2025
Avis spontané
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Réponse de Where Saints Go

Thank you for taking the time to leave us a 5-star review, it's very much appreciated, we're so glad you love your order and we will pass your comments on to our customer service team.

Noté 5 sur 5 étoiles

I came across the business recently…

I came across where saints go recently whilstlooking for furniture for my property company.
Products, customer service and delivery times are first class. Highly recommend.

9 mai 2025
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Réponse de Where Saints Go

Thank you for leaving a 5-star review. It's great to hear you were pleased with your shopping experience. We will pass your comments on to our customer service team.

Noté 5 sur 5 étoiles

All round great experience

Great quality products, beautifully packaged, efficient delivery and fantastic customer service. It is unusual to find all of these attributes from one company but my experience has been great and I will definitely purchase again.

2 mai 2025
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Réponse de Where Saints Go

Thank you for the lovely 5* review. We're so glad you had a positive shopping experience, and we will pass your comments onto our customer service team.

Noté 5 sur 5 étoiles

Exactly as shown

Exactly as shown , good quality well made

8 mai 2025
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Réponse de Where Saints Go

Thanks for the 5-star review, it's very much appreciated.

Noté 5 sur 5 étoiles

Lovely counter stool design

Lovely counter stool design, on-trend and well made. Delivery speedy and communication proactive. An all round positive experience.

7 mai 2025
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Réponse de Where Saints Go

Thank you for the lovely 5* review, we're so glad you are happy with your order.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, via telephone and email contact. Quick response via email. Fast delivery.

30 avril 2025
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Réponse de Where Saints Go

Thank you for taking the time to leave us a 5-star review. We will pass your comments to the customer service team.

Noté 5 sur 5 étoiles

Fab service

Fab service, fast delivery and very happy with my purchase

2 mai 2025
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Réponse de Where Saints Go

Thank you for the lovely 5* review, we're so glad you are happy with your order.

Noté 5 sur 5 étoiles

Nice chairs

Nice chairs, quick delivery.

1 mai 2025
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Réponse de Where Saints Go

Thanks for the 5-star review, it's very much appreciated.

Noté 5 sur 5 étoiles

Great customer service.

Ordered 6 chairs and unfortunately 4 arrived damaged - which was clearly a fault of the courier as the quality was still great in the other two. I contacted customer service and my main concern was paying again to have the chairs returned. I had a quick response advising me to dispose of the 4 damaged chairs, and shortly after received a confirmation email of 4 more being sent.

Not only did these arrive the following morning, they were packaged completely different and in perfect condition which shows the feedback was taken on board.

It has to be considered that a courier has no qualms about what is in your package or the value of it - so correct packaging is necessary. Being wooden chairs that are already built, it’s no wonder they came broken if they’d been manhandled.

Accidents happen and yes 4/6 was very disappointing - however Where Saints Go handled the situation with professionalism and care the second time round and I can’t fault the chairs.

5 mai 2025
Avis spontané
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Réponse de Where Saints Go

Thank you for the 5* review. We really do listen to feedback and always try to resolve problems as quickly as possible, so it's great to hear our customer service team sorted this quickly and efficiently for you.

Noté 5 sur 5 étoiles

Great product (good quality) and quick…

Great product (good quality) and quick delivery

28 avril 2025
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Réponse de Where Saints Go

Thank you for taking the time to leave us a 5-star review. We're glad to hear you are happy with the order and our quick delivery service.

Noté 5 sur 5 étoiles

Great service

Great service, Quick dlivery

28 avril 2025
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Réponse de Where Saints Go

Thanks for the 5-star review, it's very much appreciated.

Noté 5 sur 5 étoiles

Lovely chairs and brilliant customer…

Lovely chairs and brilliant customer service

28 avril 2025
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Réponse de Where Saints Go

Thank you for the 5-star review. Glad to hear our customer service is brilliant and that you are happy with your order.

Noté 1 sur 5 étoiles

If I could give them no stars I would

If I could give them no stars I would. Appalling service and attitude from staff. Ordered 6 chairs, faulty, sent another 6, faulty, sent another 6, all different colours, sent another 6, damaged after delivery driver threw them over a 6ft fence into my garden. You need to have the patience of a Saint to shop with them, hence their name.

29 avril 2025
Avis spontané
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Réponse de Where Saints Go

Hello Stephen,

We’re genuinely sorry to read your review and want to sincerely apologise for what was, by all accounts, a completely unacceptable experience from start to finish.

There’s no denying this order was a catalogue of errors on our part—from receiving faulty items to inconsistent replacements, and finally the shocking treatment of your goods by the national courier company. This falls well below the standard we aim for, and we take full responsibility. Please rest assured we are already reviewing the full breakdown of what happened here, both with our warehouse team and our courier partner, to make sure lessons are learned and incidents like this don’t happen again.

In terms of the comment regarding staff attitude, we’ve carefully reviewed all communication and can confirm that no one at Where Saints Go was rude or dismissive at any point. We believe this may stem from a conversation earlier today where a request to keep two chairs free of charge was politely declined. While we understand this may have been disappointing, the conversation was handled respectfully and with professionalism.

We are genuinely sorry that your experience didn’t reflect the high standards we set for our service and brand.

Regards

Mark, Tracey & The Team

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