All precesses and timelines were perfect… I have been a buyer for more than 3 years and recently started selling. My main concern and issue is with shipping destinations. I have raised the issue... Voir plus

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Lisez les avis des autres
I like the user-friendly application and the fact that the auction periods aren't too long. At some auction houses, an auction can last several months. It’s also great that you can frequently find rar... Voir plus
L'entreprise a répondu
⭐⭐⭐⭐ HONEST FEEDBACK THAT WAS LISTENED TO I was frustrated after being outbid at 23:25 — over four hours after the advertised 7:00 PM close. I reasonably expected the auction to finish at th... Voir plus
L'entreprise a répondu
Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Coordonnées de contact
PH1 3FN, Perth, Royaume-Uni
- info@whiskyauctioneer.com
- whiskyauctioneer.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Whisky Auctioneer
They where so helpful Ican only…
They where so helpful Ican only recommend ,if you want to sell your Whisky then with Whisky Auctioneer.

Réponse de Whisky Auctioneer
Just an overall great experience
Just an overall great experience where you feel in good hands and can achieve excellent results.

Réponse de Whisky Auctioneer
Professional collection
Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't manage to meet me for my appointment. This was rectified quickly when they suggested that one of their staff members would meet me at my hotel & collect my bottle from. Job done, thank goodness,& it wasn't a wasted journey. Brilliant guys to deal with.

Réponse de Whisky Auctioneer
Very clear guidance
Very clear guidance, and efficient process and a helpful valuation. Everything dealt with in accordance with expectations.

Réponse de Whisky Auctioneer
Positive seller experience
As a seller the experience was positive.
I had quick responses from the team with any questions.
They collected my bottles and listed them promptly into the next auction.
Payment could have been quicker. It took about 20 days to receive following end the auction. Overall a good experience

Réponse de Whisky Auctioneer
You gave excellent service and you gave…
You gave excellent service and you gave me complete information when I needed it.
I am impressed by your efficiency and I will certainly recommend your business.
I thank you for your your cooperation.

Réponse de Whisky Auctioneer
Clear processes and conditions
Clear processes and conditions. Super after sale / support service: quick and always at disposal. Great customer experience!

Réponse de Whisky Auctioneer
Outstanding service
An absolutely outstanding service; everything—from the collection of the bottles to the payout of the proceeds—was excellently organized and handled transparently!
The presentation of the bottles, along with their categorization into various sections, was very clear, making it easy to locate individual bottles!
I am very satisfied with the result and can recommend Whisky-Auctioneer without reservation!

Réponse de Whisky Auctioneer

Réponse de Whisky Auctioneer
Always the quickest auction house to…
Always the quickest auction house to ship and packaged very well
Pleasure using their platform

Réponse de Whisky Auctioneer

Réponse de Whisky Auctioneer
Not well packaged/protected
Shipping to USA did take awhile, longer than if buying from an UK shop directly. However, the packaging/wrapping protection of the bottles were very minimal and I was pleasantly surprised nothing broke.

Réponse de Whisky Auctioneer
Misleading pictures (resolved quickly)
They are normally very good but on this occasion the pictures were misleading compared to the product which was received. They omitted the damage and tears to the packaging. Following up from my recent experience, they were quick to investigate the issue, acknowledge it with an apology and resolve it.

Réponse de Whisky Auctioneer
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