Had quite an expensive claim as my cat had surgery. Was thinking I might need to jump through so many hoops to be paid/justify things but really easy portal upload for the documents requested and prom... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Easy online quote and decent price with excellent excess options. (i.e. no co-pay percentage and just a flat excess) While not needed, its nice that pre-existing conditions over 2 years old do not af... Voir plus
L'entreprise a répondu
One of the few companies that don't charge a co-payment once your pet reaches a certain age. I don't agree with this as any pet can have an accident and some pets never see a vet so the assumption t... Voir plus
L'entreprise a répondu
From the initial easy contact regarding the claim for my beloved cat illness, medical condition and passing i experienced kindness and compassion whilst provided professional and friendly advice. T... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Everything we do is backed by traditional values, and state of the art technology. Certainty of out of pocket expenses. Your vet, your choice, always without penalty. Join the club today and experience pet insurance like no other.
Coordonnées de contact
100 Bishopsgate, EC2N 4AG, London, Royaume-Uni
- info@whistleandwag.co.uk
- whistleandwag.co.uk
4,6
Excellent
245 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Whistle & Wag
Hi Simone,
Thank you for your lovely review. We’re really pleased to hear you found the quote process easy and transparent, and that purchasing your policy was simple too.
Welcome to Whistle & Wag, we’re here whenever you need us.
The Whistle & Wag Pet Insurance Team.
Very straightforward process and great…
Very straightforward process and great self-service through the website.
7 juillet 2026
Réponse de Whistle & Wag
Hi there,
Thank you for your lovely review. We’re really pleased to hear your claim was straightforward and that you found the claims option on our website helpful.
We’re glad we could make the process quick and easy when you needed us.
The Whistle & Wag Pet Insurance Team.
Easy to see what is covered and quick…
Easy to see what is covered and quick and easy to arrange.
6 juillet 2026
Réponse de Whistle & Wag
Hi there,
Thank you for your lovely review. We’re really pleased to hear the cover was easy to understand and that arranging your policy was quick and simple.
Welcome to Whistle & Wag, we’re here whenever you need us.
The Whistle & Wag Pet Insurance Team.
Very easy to apply and super prices for…
Very easy to apply and super prices for elderly pets
5 juillet 2026
Réponse de Whistle & Wag
Hi Nikki,
Thank you so much for your lovely review. We’re delighted to hear you found applying for your policy simple, and that the pricing felt right for your older pet.
At Whistle & Wag, we believe pets deserve dependable cover at every stage of life, so it’s wonderful to know we made things easy for you. Welcome to the club.
The Whistle & Wag Pet Insurance Team.
Réponse de Whistle & Wag
Hi Jeanne,
Thank you for your lovely review, and welcome to Whistle & Wag. We’re really pleased to hear everything has been positive so far with your new policy.
We’re here to help whenever you need us.
The Whistle & Wag Pet Insurance Team.
Easy to see what cover I wanted for…
Easy to see what cover I wanted for Sassy & at an affordable price
21 juin 2026
Réponse de Whistle & Wag
Hi there,
Thank you for your lovely review. We’re delighted to hear it was easy to choose the right cover for Sassy at a price that worked for you.
We aim to make pet insurance clear, flexible and dependable from the start, so it’s great to know the process felt straightforward.
The Whistle & Wag Pet Insurance Team.
Réponse de Whistle & Wag
Hi there,
Thank you for your lovely review. We’re delighted to hear your claim was easy to submit and assessed quickly, that’s exactly the smooth, dependable service we aim to provide for every Whistle & Wag policyholder.
We really appreciate you taking the time to share your experience.
The Whistle & Wag Pet Insurance Team.
Making a claim
Very quick efficient service. Easy to make claim and monies received quickly. Very happy, thank you ☺️
2 juin 2026
Réponse de Whistle & Wag
Hi Gill,
Thank you for your lovely review. We’re delighted to hear you found the claims process quick, efficient and easy to use.
We know a prompt payment can make a real difference, so it’s great to know everything was handled smoothly for you.
The Whistle & Wag Pet Insurance Team.
Réponse de Whistle & Wag
Hi Tracy,
Thank you so much for your wonderful review. We’re delighted to hear you’ve had such a positive experience with our team and no issues along the way.
Your trust means a great deal to us, and we’re grateful to have been able to support you.
The Whistle & Wag Pet Insurance Team.
Very very quick and easy to sign up for…
Very very quick and easy to sign up for the policy and a good price, hopefully any claims needed will be just as strightforward.
29 mai 2026
Réponse de Whistle & Wag
Hi Annie,
Thanks so much for your lovely review. We’re delighted to hear you found joining Whistle & Wag quick, easy and good value.
We hope you never need to claim, but if you do, our team will be here to help make things as straightforward as possible.
The Whistle & Wag Pet Insurance Team.
easy to navigate quote
easy to navigate quote, not able to review service as yet, as the policy does not start until 14 days post acceptance of quote.
22 mai 2026
Réponse de Whistle & Wag
Hi Richard, thank you for your review and welcome to Whistle and Wag! 🐾
Easy to deal with and kind
Whistle and Wag have been super helpful during my claim and personable and kind when I lost my beautiful girl - highly recommended 5 star
18 mai 2026
Réponse de Whistle & Wag
Hi Lucinda,
Thank you so much for your kind words and recommendation. We’re truly sorry for the loss of your beautiful girl, we know how heartbreaking that is, and we’re glad our team could offer support and care during such a difficult time.
It means a lot to hear you felt looked after throughout your claim.
The Whistle & Wag Pet Insurance Team.
Loophole!
Had to pay my excess twice, despite visits being for the same issue as one was the end of March and the 2nd visit was the beginning of April. I completely understand it is a new financial but the proximity of the visits and the start of the condition should be taken in to consideration.
8 mai 2026
Avis spontané
Réponse de Whistle & Wag
Thank you for your feedback.
We understand why paying an excess twice for the same condition would feel disappointing.
One excess is taken per condition, per policy year. As your visits fell across two separate policy years, the excess applied in each year, this is because your used policy limit also tops back up to 100% at renewal.
If you would like to discuss this further, please contact us at info@whistleandwag.co.uk and our team will be happy to help.
The Whistle & Wag Pet Insurance Team.
Much cheaper than my previous insurer…
Much cheaper than my previous insurer for more cover!
29 avril 2026
Réponse de Whistle & Wag
Hi Nikki,
Thank you for your wonderful feedback. We’re delighted to hear you found better value and more cover with Whistle & Wag.
We believe premium protection should still feel fair and worthwhile, so it’s great to know your policy is giving you that confidence.
The Whistle & Wag Pet Insurance Team.
Excellent customer service
Prompt phonecall back
Friendly and helpful staff
Clear instructions
5 mai 2026
Réponse de Whistle & Wag
Hi Nicola,
Thank you for your wonderful feedback. We’re delighted to hear our team were friendly, helpful, and quick to call you back.
Clear guidance and dependable service are exactly what we aim for, so we really appreciate you sharing this.
The Whistle & Wag Pet Insurance Team.
Réponse de Whistle & Wag
Hi Maura,
Thank you for your lovely feedback. We’re so pleased to hear our communication was helpful, as clear and dependable support is exactly what we aim to provide.
We really appreciate you taking the time to share your experience.
The Whistle & Wag Pet Insurance Team.
All round good service
1 mai 2026
Réponse de Whistle & Wag
Hi Joy,
Thanks so much for your review. We’re really pleased to hear you received all round good service from our team. We work hard to provide a smooth, dependable experience, so it’s great to know that came through in your experience.
The Whistle & Wag Pet Insurance Team.
Réponse de Whistle & Wag
Hi there,
Thanks so much for your review. We’re really pleased to hear you found us responsive and supportive. We work hard to provide dependable service and clear help when it’s needed most, so it’s great to know that came through in your experience.
The Whistle & Wag Pet Insurance Team.
Great fast response to an email sent…
Great fast response to an email sent this morning. Great help.
30 avril 2026
Réponse de Whistle & Wag
Hi Lewis,
Thanks so much for your review. We’re really pleased to hear you received a fast response to your email and that our team was able to help. Our Customer success team work hard to provide prompt, dependable support, so it’s great to know that came through in your experience.
The Whistle & Wag Pet Insurance Team.
Great communication
Great communication
Easy website
Great prices/cover
Efficient service
29 avril 2026
Réponse de Whistle & Wag
Hi Karen,
Thanks so much for your review. We’re really pleased to hear you found our communication great, the website easy to use, and the cover good value. We work hard to deliver efficient service with a smooth online experience, so it’s great to know that came through in your experience.
The Whistle & Wag Pet Insurance Team.
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