Wild Fork Foods Avis 

We recently purchased what we thought would be a 12 to 14 lb, USDA Prime Beef Brisket. When delivered on Friday afternoon, it turns out that Wild Fork had only sent me a 7½ lb brisket. The plan had been for 8 to 10 guests to devour it during Sunday’s football games.

It was my understanding, that Wild Fork “cannot guarantee a specific size upon purchase”, but would send an approximate size and I would be charged according to the final weight.

The email confirmation of my order indicated I had ordered a 12.121 lb. brisket for $60.36. Several following emails either stated the same thing or failed to state, that I would only be receiving a 7½ lb brisket.

The Webster and Cambridge dictionaries define approximate as “nearly correct or exact: close in value or amount but not precise” and “close to a particular number or time although not exactly that number or time” respectively. A 7½ lb brisket is 38% less than what I thought I was getting, far from APPROXIMATE.

After arguing about the definition of “approximate”, Wild Fork’s customer service representative stuck by the position, that “we are only obligated to send out the closest thing we have in stock”. He did refund the $37 I was charged, but that wasn’t going to help me find a 12 to 15 lb Prime brisket the day before I needed it.

In hindsight, I should have read some of Wild Fork’s own reviews. I’m not the only person who has had this problem. Until they can deliver “approximate” weights, I definitely won’t be returning to Wild Folk for “seconds”.

I have used for about 2 yrs and place orders about every 3 weeks I find the food to be good and they offer many items the 2 times there were delivery issues I was promptly refunded with a discount on next order. The only small negative is when you buy a cut of meat it is an estimated weight ANF a few tines it came. Smaller then the estimate but you are only charged by the actual weight shipped can be a problem for meal planning purposes. This seems to happen on larger cuts of beef or pork butts seafood always size you order

Arrived over an hour late (past 4hour window). Customer service blamed it on delivery person. Tracked package and it was picked up after delivery time had expired. This is fine if you want to sit in you house for five hours waiting for a delivery. Totally unacceptable

Overpriced frozen, tasteless food!! The most tasteless 🥓 beacon we've ever eaten!! I got heartburn after eating it, There was nothing organic about that and we are very disappointed!! No fresh food....everything frozen!!!

I made a 2 star review about the St Louis ribs and was then contacted by customer service. After a couple of emails I recieved a full refund on the product. Thank you Wild Fork

WF will bombard you with constant emails and text messages after your initial purchase. I regret shopping with WF because their marketing is excessive, overwhelming, and outright intrusive! Oh and not to mention the box of BLACK inedible lobster tails I received on my last purchase. I regret buying from Wild Fork 100%!

I’m glad I’m not dealing with delivery because we have a store near us. I went for the first time today and tried a beef Patty and it was superb. I’m glad I can pick and choose the meat I want and hopefully it’s delicious.

I purchased a turkey in July.The price was reasonable.I had paid around $50 bucks for a 12 pound turkey.Plus,Wild Fork shipped the turkey 2 days after I ordered it and the bird was still frozen too.Big ups Wild Forks!

My last 2 orders have had thawed product when I opened the box. Dry ice was gone, so no surprise that the food was thawed in this hot weather. Dry ice isn't very expensive, so I don't get it. Use more dry ice in hot weather. I'm done with this service.

I've ordered twice from this company after buying free shipping membership. Both times they overcharged me from the original quoted prices. The first time it was about $8 dollars. However, the second time it was by $24. I calculated out all the price per pound amounts on my delivered order and it should have been 60 cents that I owed them. I sent several emails asking to explain this, and to date, no response. I will never order from this company again.

Problems with delivery of my order the last 5 times. It never gets here when it is supposed to. The customer service person says Wild Fork has no control over the amount of time UPS takes yo deliver the food. You have got to be kidding. This is food we are talking about. If their delivery company cannot do the job, then it is Wild Forks responsibility to find a company that can do what they promise. Customer service is inept. They don't even try. And you can't get a supervisor to even call you back. They have lost my business. Such a shame. Good products but customer service and delivery issues are killing them. Where are you CEO of the company? Do you even care?

I ordered seafood products because of recommendation from friend. The cod was so fishy we could not eat it. I emailed Wild Foods about it with no response. The cat fish was just ok. We are almost afraid to try the salmon as we bought 2 packages. We were so disappointed.

Placed my first order , shepherds, pie was delicious. I had it for dinner., brisket came rocksolid, frozen, two preseasoned pork lines came rocksolid, frozen , Green beans were still frozen. Haven’t had them yet. was missing a shaker of salt and called customer service, and they credited my account, was notified. The driver was on his way, and he was punctual in this area it’s through DoorDash. Will definitely order again

The delivery was on time but the meat was subpar. Their chicken has puncture holes all over it like they inject it with something. Some of the exotic pieces like sweet breads are ordered were absolutely awful. Some of their products were not vacuum sealed fully and had air in them and were freezer burnt. I love mail order food if it's good but I'm going to have to drop out of this membership quality control sucks

Customer Service is completely incompetent. I requested a callback. When they did callback, the representative had none of my information. She said it just shows a name; however, they call me back at my cell. Then she gave me an attitude when I suggested she look my account up using my phone number. She hung up.

2/3 times wild fork foods have missed my order. And their best advice is to cancel and put in for a new order. Highly undependable company, with no path to resolving the issues in completing orders for their customers.

Delivery was fine. I ordered from them to see if the service was worth the savings. I ordered a 15 pound brisket. It was only 8lbs no notice, nothing letting me know why so small when advertized as 15lbs. I spent several hours locating another locally but was hard on short notice and only flats availible. After trimming it wieghed less than 6 lbs there was so much fat. The quality was so-so, get better at box store. Needless to say won't subscribe or purchase again very unethical advertizing one an sending another.

My steaks were disappointing for the price.
One was perfect 11/2 pounds.
The other was flat and only .8 pounds.
Was looking forward to fathers day but not now.
I will try someone else next time.
Was expecting the steaks to be closer in size for the price.
Not a good first time experience.

Wild Fork has fantastic products and excellent customer service. I’ve ordered steaks and other proteins and the quality has been exceptional. The seafood is also excellent. When I’ve had an issue with an order (it happens) their customer service has been very helpful to quickly resolve it.

Great company with great products.

After reading poor reviews about the Wild Fork delivery I was a little worried so I called customer service with several questions about their delivery process and meat sourcing before placing my order online. The person I spoke with was very friendly and helpful. I placed my order yesterday afternoon and it arrived by Roadie within my selected time frame this morning. All items were solidly frozen and packed in an insulated bag with a small paper bag of dry ice. Overall, my ordering and delivery experience was great. Once I try the hangar steak and picanha I will write another review on quality.