Wine Cellarage Avis 

252
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been storing my wines at the Wine Cellarage for years now and they have always been prompt when shipping and very helpful when placing orders. Thanks!

Noté 5 sur 5 étoiles

Gretchen was very helpful when my rush order for my daughter's wedding was delayed from the overseas shipper; she suggested an alternate but then the weather tuned so hot shipping was risky. To preven... Voir plus

Noté 5 sur 5 étoiles

I'm always seeking best prices for high quality wines -- I do not buy on the spur. Took advantage of a special red burgundy promotion -- brought 3 bottles of a grand cru but only paid the price of... Voir plus

Noté 4 sur 5 étoiles

Wine Cellarage is my go to source online for fine wines and spirits. They offer unique and rare vintages as well as smaller artisan producers. I have purchased some of the best French Champagnes on... Voir plus

À propos de l'entreprise

  1. Caviste
  2. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

The Wine Cellarage is a wine retail shop located in New York City offering a single point for our clients to purchase and properly store their wine collections. The Wine Cellarage services over 400 private collectors and a growing base of retail clients from our 25,000 square foot climate-controlled wine storage facility. The Wine Cellarage is dedicated to sourcing wines that combine the finest quality with the best possible value at all price points and we are committed to providing clients with outstanding service and wine expertise.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(252)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First timer

Quality wines at affordable prices and delivery as promised. It was my first experience ordering wines on-line but these folks know what they're doing and what they're selling. I've just ordered 6 more bottles from them and will continue to do so. Great experience.

25 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

A++ for Wine Cellarage

Excellent service, very responsive customer service, products are as represented and great prices. Can there be anything else?

10 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

I am a repeat customer

Its pretty simple, I ordered wine from Wine Cellarage on-line. The wines came very fast, in perfect condition. So I will continue to purchase from them.

27 février 2016
Avis spontané
Noté 5 sur 5 étoiles

Extremely Competent!

They sent my order when they knew it would be safe for the wine. Made me very happy. The wine is very delicious. Thank you.

12 février 2016
Avis spontané
Noté 5 sur 5 étoiles

My First Experience With Wine Cellarage

I made my first order with them online, and found their website to be very friendly. I asked for the wine to be shipped. I got a communication from them they were holding the wine for a couple of days because of cold weather conditions, which was very appropriate. When the weather improved they shipped it, and in a couple of days I got the wine.

17 janvier 2016
Avis spontané
Noté 5 sur 5 étoiles

Terrific company

I placed my first order to Wine Cellarage for seven bottles of red wine. Unfortunately, I received seven bottles of white wine from the same vintner, with wine bearing a similar name to that which I had ordered. When I called Wine Cellarage, the CEO not only offered to track down and send me the missing wine but offered me the white wine gratis because of the inconvenience that their error had caused over the holiday period. This was a wonderful gesture and completely unnecessary from my perspective but speaks highly of the first class nature of this operation and its staff! Cudo to Wine Cellarage for garnering huge loyalty in your customers. You've won me over! Cheers.

10 janvier 2016
Avis spontané
Noté 5 sur 5 étoiles

Awesome

Order was shipped on time and arrived exactly as was told.

28 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

A wine collectors retail friend

Great personal attention. They recognize and respond to the needs of the collector. Their care and handling of my order was befitting the finest purveyors premium and collectible wine.

28 décembre 2015
Avis spontané
Noté 3 sur 5 étoiles

Wine in transit with UPS too long.

My wine delivery was arranged with Cellarage well in advance to ship on Monday (11/30/15) for delivery by Thursday evening. My wine was picked up by UPS on Tuesday morning, instead of Monday, with delivery now scheduled for Friday evening. The UPS trailer arrived at the destination terminal (Austin, TX) Friday morning around 4:30 am, but my shipment was not unloaded until Saturday and not delivered until Monday evening. On Friday afternoon I received an email notification of a possible delay. Later on Friday afternoon, knowing the shipment had arrived in Austin, I spoke to a UPS customer service representative regarding why and when, to no avail.

23 décembre 2015
Avis spontané
Logo de Wine Cellarage

Réponse de Wine Cellarage

Hi Bill,
I am sorry to hear about the issues that you had with your wine delivery. Did you notify The Wine Cellarage so that one of our customer service team members could contact UPS? If not, we can do so and we will be happy to file report. Please let me know if I can be of further assistance.

Best,
Gretchen Dec
Chief Operating Officer
gdec@winecellarage.com
212-991-5700 x119

Noté 5 sur 5 étoiles

Great

Wine was packaged well and delivered in an expedited fashion. Outstanding.

18 décembre 2015
Avis spontané
Noté 2 sur 5 étoiles

Long time to ship

I think it's rediculous I had to go out of my own way to contact them to schedule shipping when it was deemed months ago that weather was appropriate for shipping. I was deployed and couldn't get to a phone or computer. Long story short I ordered in September and didn't receive it till December. Shipping should be automated.

18 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great Service and good prices

I have been a customer for many years. Love the free shipment to Manhattan and also use their storage facility.
Always had a great experience.

14 décembre 2015
Avis spontané

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