The purchase of my Wiser Coice Motorcycle Insurance online was a simple process. Everything I needed to complete was clearly mapped out with additions I could select and add to my basic policy should... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Very straightforward, not overcomplicated at all. Very good pricing with additional options on the insurance police not costly like some others i tried. All insurance details available online via y... Voir plus
L'entreprise a répondu
Very poor, had a policy for 15 days I believe it was and had to unfortunately cancel the policy. The whole policy was £142 for the year, I got a refund of £20. £120 for 15 days of insurance, I questio... Voir plus
L'entreprise a répondu
I purchased a new bike after not riding for 8 yrs so had to start again with NCB I went through most of the compare sites and Wiserchoice always came up the cheapest by quite a bit. I know its online... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.
Coordonnées de contact
Royaume-Uni
- wiserchoicebike.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service from phonecall issue
4 juin 2026
Réponse de Wiserchoice
Hi
Thanks for taking the time to leave a review, We are glad that you are happy with the service you have received, and have passed that on to the agent concerned.
Ride safe!
Wiser Choice Bike
unable to contact
tried to take out a new policy as i am already a customer ,waited 15 mins for call to be answered to be told it had to be done on line to get a quote ,went to my portal and spent 0ver 30 mins after talking to chatbot and eventually hung up , it is no use if you cannot get a person to talk to on phone
3 juin 2026
Avis spontané
Réponse de Wiserchoice
Hi Mr Gardiner
Thanks for taking the time to leave a review. We do apologise that you have been frustrated with your customer journey. We can see that you have been sent a form to complete via the portal. One of our agents will call you back to go through that with you today, and process the changes that you are looking to do.
Many thanks
Wiser Choice Bike
Quick and simple to get started
2 juin 2026
Réponse de Wiserchoice
Hi Sherrell
It is great to hear that you found it so quick and simple to set up your policy, thanks for the feedback!
Wiser Choice Bike
Very straightforward and fast to get a…
Very straightforward and fast to get a competitive insurance quote.
3 juin 2026
Réponse de Wiserchoice
Hi Roger
Thanks for the great feedback, it is good to hear that you found it so quick and straight forward to get a policy with us.
Ride safe!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Michael
It's great to hear that you found it so simple to set up your policy with us online!
Thanks
Wiser Choice Bike
Réponse de Wiserchoice
Hi David
Thanks for the feedback, we are glad that you found it so easy to set up your policy with us! Ride safe!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Mr Lancaster
Thanks for taking the time to write a review, we are glad that you found it so easy to set up your policy with us!
WiserChoice Bike
Can't get hold of anyone
Can't get hold of anyone. The only way to speak to them is through a chatbot. It takes probably 10 minutes of questions to get through automated security, but then you are in a queue for approximately 40 minutes.. just for someone to tell you "thanks for waiting" and no further response. Absolutely useless! You get no service out of them whatsoever.
8 avril 2026
Avis spontané
Réponse de Wiserchoice
Hi
We are sorry that you feel we have not met your expectations. We do have a high volume of chats coming through currently, a back log from the bank holiday. We can see that one of our agents has made an outbound call to off the back of your live chat, and has amended your policy to reflect the correct number of no claims bonus years for you. If there is anything further that we can assist you with, please do let us know.
Many thanks
Wiser Choice Bike
It was quite good I think
It was quite good I think. A little bit confusing and would be nice If they had an app.
3 avril 2026
Réponse de Wiserchoice
Hi
Thanks for taking the time to leave us a review, and for your suggestion about an app, we will take this under consideration.
Thanks
Wiser Choice Bike
Réponse de Wiserchoice
Hi Kevin
Thanks for taking the time to leave a review and for the 5 stars! We are glad that that you found it so easy to set up your policy with us, and at a price that you found competitive. Ride safe!
Wiser Choice Bike
live chat
live chat, phone numbers, app., all rubbish took me hours even when i was paying every thing went wrong
2 avril 2026
Réponse de Wiserchoice
Hi Mr. Girolami
Thanks for taking the time to leave a review and supply us with feedback. We can see that you have spoken to one of our agents via live chat, and that documents have been printed and will be posted out for you today.
Wiser Choice Bike
Great price.
2 avril 2026
Réponse de Wiserchoice
Hi Keith
Thanks for the 5 star review!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Robert
Many thanks for your 5 star review and feedback! We are glad to hear that you were happy with the price and found it so easy to set up your policy online with us. Ride safe!
Wiser Choice Bike
Simple process to apply
Simple process to apply, good pricing and coverage & fast delivery of documents online.
3 avril 2026
Réponse de Wiserchoice
Hi Jackie
Thanks for the great feedback. It's great to hear that you've had a good experience. If you need any help in the future please let us know.
Wiser Choice Bike
Very easy to use and cheaper then ever…
Very easy to use and cheaper then ever other companies
2 avril 2026
Réponse de Wiserchoice
Hi Paul
Thanks for the 5 stars, we are glad that you found it so easy to use and at a price that suited you!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Mark
Thanks for the 5-stars! We’re pleased you enjoyed our products & services.
Thank you!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Brett
Thanks for the 5 stars, we hope that we continue to impress!
Wiser Choice Bike
Very poor customer service
Very poor customer service. They cancelled my policy on the 11th month with no letter or email. It wasn’t until after I got an email saying my direct debit had been cancelled. So I had no way of sorting any issue out. Was also landed with a fine of £20 which I paid instantly. Avoid this one it’s not worth the hassle. Pay a little extra and get a good customer supportive company.
WISER CHOICE,definitely Not. You have my details contact me if you genuinely want to sort out your incompetence.
7 mars 2026
Avis spontané
Réponse de Wiserchoice
Hi Tony
We’re really sorry to hear that you’ve had a bad experience.
We want to understand what went wrong and see how we can improve.
Please can you contact us to discuss, you can use our Live chat by clicking here http://www.wiserchoicebike.co.uk/contact.
Wiser Choice Bike
Best quote for my bike insuranceo
15 septembre 2025
Réponse de Wiserchoice
Hi Chris
Thanks for taking the time to leave us a review and for the 4-stars!
We are very glad to hear that you were happy with the price of our product.
Ride safe & we’ll be here if you need us!
Wiser Choice Bike
So far so good
So far so good.
Pretty simple site to use and buy a policy. Haven’t had to use them but all good so far. Wasn’t the cheapest but I asked AI who was best over the five lowest prices on a comparison site .
14 mars 2026
Réponse de Wiserchoice
Hi Tony
Thanks for you comments and 5 star rating. We hope that we do continue to impress.
WiserChoice Bike
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