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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had 1st service completed at Wollaston BMW Motorrad. Ben from the service team as usual was first class. Great communication and customer service, makes you feel like a valued customer. Review score... Voir plus

Noté 5 sur 5 étoiles

Between the two of us we've have 4 new bike's and the service from the sales team namely Charlie and David has been great, right from the get go we've had positive advice and numerous road tests to... Voir plus

Noté 4 sur 5 étoiles

Bought my bike here and while I have some issues with the bike, more down to the type of bike it is, the team at Wollaston have been accommodating and friendly, doing what they can to help. The sales... Voir plus

Noté 5 sur 5 étoiles

Took my C400GT in for service & MOT, unexpectedly needed new battery & rear tyre which had a slow puncture. Ben C dealt with me superbly & talked me through the options, arranged at short notice... Voir plus

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(123)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Exceptional BMW Motorrad Service at Wollaston BMW Northampton

I recently had the pleasure of experiencing the exceptional service provided by Wollaston BMW Northampton for my motorcycle's service, specifically their BMW Motorrad division. I must say that my entire experience surpassed my expectations, leaving me thoroughly impressed and satisfied. Allow me to share my positive review of their outstanding service.

From the moment I arrived at Wollaston BMW Northampton, I was greeted by a friendly and knowledgeable staff who demonstrated their genuine passion for BMW motorcycles. The atmosphere was inviting, and I immediately felt confident that my motorcycle was in capable hands.

The service advisors at Wollaston BMW Northampton were highly professional and attentive to my needs. They took the time to understand my concerns and provided clear explanations of the service procedures required. Their expertise and commitment to delivering excellent customer service were evident throughout the entire process.

The service technicians at Wollaston BMW Northampton deserve special commendation for their expertise and attention to detail. They displayed an impressive level of knowledge and skill, ensuring that every aspect of my motorcycle's service was carried out with precision. The technicians' dedication to their craft was evident in the exceptional quality of the work performed.

During the service, I was kept well-informed of the progress, and any additional recommendations were clearly explained to me. I appreciated the transparency and the fact that there were no surprises when it came to the service costs. The pricing was fair and reasonable, considering the high level of service provided.

What truly sets Wollaston BMW Northampton apart is their commitment to customer satisfaction. The entire staff went above and beyond to ensure that I had a positive experience. They not only provided excellent service for my motorcycle but also made sure that I felt valued and appreciated as a customer.

The facilities at Wollaston BMW Northampton were top-notch. The service area was clean and well-organized, reflecting the dealership's commitment to maintaining a professional environment. It was evident that they take pride in their work and strive to deliver the best possible experience for their customers.

In conclusion, I cannot praise Wollaston BMW Northampton's BMW Motorrad service enough. From the moment I arrived to the completion of the service, every aspect of my experience was outstanding. The knowledgeable staff, skilled technicians, fair pricing, and exceptional customer service all contribute to making Wollaston BMW Northampton a truly exceptional dealership.

If you are a BMW motorcycle owner in the Northampton area, I highly recommend Wollaston BMW Northampton for all your service needs. They have earned my trust and respect through their commitment to excellence, and I will undoubtedly return for future servicing and recommend them to fellow riders

5 juin 2023
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Réponse de Wollaston Motorrad

Wow what a fantastic review to read! Thank you for taking the time to leave us a fantastic five star review of your positive experience with us. We're very glad to hear about the brilliant customer service you received, as well as enjoying our facilities on your visit. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

New Motorcycle Purchased

Just purchased a new motorcycle from Wollaston Motorrad. I did experience a bit of a hiccup which put my delivery date back slightly, however Owen went out of his way to ensure I was kept updated and provided me with top notch customer service! When things go wrong is when good dealerships have a chance to shine, and shine brightly Woolaston Motorrad did! Thanks Owen!

23 mai 2023
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Réponse de Wollaston Motorrad

Hi Philip, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Owen provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

The support and expertise was perfect…

The support and expertise was perfect for my requirements

20 mai 2023
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Réponse de Wollaston Motorrad

Hi Steve, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Great service and friendly.

The staff here are amazing so friendly and helpful, I bought a bike off them and the guy I dealt with was Owen Reed, he’s a really great guy, friendly and really helpful.
I will definitely be buying my next BMW from them, and I will ask for Owen the next time.

17 mai 2023
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Réponse de Wollaston Motorrad

Hi, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Owen provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

First time using this dealership

First time using this dealership, travelled 75 miles on the off chance and was greated by Owen who was helpful and knowledgeable.
Left with a new bike ordered, Owen kept me upto date throughout and collection was straight forward, top job by Owen and the team.

12 mai 2023
Avis spontané
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Réponse de Wollaston Motorrad

Hi Barry, thank you for taking the time to leave us a fantastic five star review. We're very glad to hear that Owen provided brilliant customer service and delivered a positive experience. We appreciate your feedback and look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Sales team at BMW Motorrad Northampton.

I dont normally write reviews, but having just bought a new 1250 GS from Wollaston BMW in Northampton I have to say that I found the service I received was absolutely brilliant. Special shout out to Charlie for sourcing my motorbike.
Owen for organising everything and doing a fantastic job in getting my bike ready for me, he really went the extra mile.
And lastly, Rob, for overseeing a wonderful experience the team are an absolute credit to you mate.
Thank you, I would not hesitate in recommending anybody to visit your showroom….

30 avril 2023
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Réponse de Wollaston Motorrad

Hi Marc, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear the entire team provided brilliant customer service and delivered a positive experience for you. We look forward to sharing your positive comments with them! Take care and we look forward to welcoming you back in the future. Keep up to date with us on our socials, we'd love to see you at our ride out events!

Noté 5 sur 5 étoiles

R1250GS Rallye

Recently collected my R1250GS Rallye TE from Wollaston Motorrad.

I just wanted to give a massive shout out to the team, and in particular Alex and Owen. These guys helped organise the part exchange for my old bike and also helped me make the right choice of bike by sharing with me their advice and knowledge.

Both of these guys are clearly bike enthusiast's themselves, and it came over loud and clear that their aim was to clearly get me onto the right bike, not just make a bike sale.

You need a BMW bike, head down to Wollaston Motorrad.

21 avril 2023
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Réponse de Wollaston Motorrad

Hi, thank you for taking the time to share your experience and leave us a fantastic five star review! We're very glad to hear Alex and Owen provided brilliant customer service and delivered a positive experience. Take care and we look forward to welcoming you back in the future! Follow us on our socials to keep up to date with upcoming events including our ride outs! @Wollaston_Bikes on Instagram and Wollaston Motorrad Northampton on Facebook.

Noté 1 sur 5 étoiles

Not happy been coming for years spent a…

Not happy been coming for years spent a lot of money, today I had a service the engineer has broken off a bolt. and I was told I would have to pay to get it put right. It seems loyalty counts for nothing here

22 mars 2023
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Réponse de Wollaston Motorrad

Hi Michael, we are sorry you feel the service you received from us warrants a 1-star review based on a component failure of fastener which was seized solid and something we’ve got no control or influence over. Regards, Wollaston Motorrad.

Noté 5 sur 5 étoiles

Absolutely outstanding support from…

Absolutely outstanding support from Owen.

Owen guided me through the online process, answering all of my questions (however silly they were) in a very professional manner. He provided me with update emails and videos of my new bike and made the transaction an enjoyable one.

Thank you Owen, when I look to change my bike next time, I will be in touch.

18 mars 2023
Avis spontané
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Réponse de Wollaston Motorrad

Hi Steve, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Owen was able to provide brilliant customer service and created an enjoyable experience for you. We will enjoy sharing your positive feedback with him! We look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

A first class buying experience

It was an absolute pleasure to buy a used bmw bike from Owen and the rest of the team at Wollaston. Been buying bikes for over 40 years now and I cannot recall a better experience, even when i bought new motorcycles. Fabulous facilities , a non pressurised sales environment and free food and drink !!. A nice touch with the videos and altogether a friendly bunch of motorcyclist enthusiasts who happen to sell bikes. Thanks Owen, David, Robert and the rest of the team. Mike Till

4 mars 2023
Avis spontané
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Réponse de Wollaston Motorrad

Hi Mike, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Owen and the team were able to provide such a seamless and enjoyable experience for you. We hope you enjoy your new purchase and we look forward to welcoming you back for servicing when the time comes!

Noté 5 sur 5 étoiles

I just picked up my new BMW S1000R from…

I just picked up my new BMW S1000R from Wollaston Motorrad. I just wanted to say what a great service they provide.

A special thanks to Owen who helped with the order from start to finish. He made the whole process easy.

If you are looking for a new bike I’d highly recommend popping in. The staff are all super friendly. I look forward to my next visit and I’ll definitely return for my next bike.

Thanks again Wollaston and thank you Owen 🙌

19 février 2023
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Réponse de Wollaston Motorrad

Hi Dave, thank you for taking the time to leave us a fantastic review. It's great to hear that you had such a great experience and that the team were able to provide quality service and delivered a positive experience for you. Take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Always excellent service

Always excellent service - Sales and Service departments. They really do set the standard for all motorbike dealerships. Highly recommended.

10 février 2023
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Réponse de Wollaston Motorrad

Hi Sue, thank you for taking the time to leave us such a fantastic review! We're very glad that all departments are consistent with delivering excellent service. Take care and we'll certainly look forward to welcoming you back to the dealership in the future!

Noté 5 sur 5 étoiles

New bike!!!

Have been going to Wollaston for years for servicing but this was the first time I'd bought a bike from them. Kudos to Owen and the team for brilliant product knowledge and all-round great service. Transaction was super smooth with pick-up day feeling as special as "new bike day" should

4 février 2023
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Réponse de Wollaston Motorrad

Hi Chris, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Owen and the team were able to provide such a seamless and enjoyable experience for you. We hope you enjoy your new purchase and we look forward to welcoming you back for servicing when the time comes!

Noté 5 sur 5 étoiles

Great dealership, great staff

Picked up a new to me GS Adventure today and am over the moon with it. Great service from Wollaston, a fantastic dealership and special thanks to Owen for sorting the right bike and right deal for me. Fantastic customer service 5* from me!

2 février 2023
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Réponse de Wollaston Motorrad

Thank you for taking the time to leave us your review. We're very glad to read that you have enjoyed your experience with us and will pass on the fantastic feedback to Owen. We'll certainly look forward to speaking with you again in the future and hope you enjoy your GS Adventure!

Noté 5 sur 5 étoiles

Great Experience as always

I have been using Wollaston for the last 12 years for both purchasing and servicing my bikes. This week I needed some additonal lights fitted, but wasn’t free to ride it down to them - “no problem” came the reply - “we will collect it”. Great service - bike collected - work done - bike returned - all in 24 hrs. Thank you. Just a typical example of customer focused positive attitude to look after their customers.

25 janvier 2023
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Réponse de Wollaston Motorrad

Hello Ian, thank you for leaving us your five star review. We're very glad to hear that we were able to provide an excellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Noté 5 sur 5 étoiles

Aftersales experience

Really happy with the service especially from the aftersales team, always go above and beyond with my motorbike
Wouldn’t go anywhere else, special thank you to Jack for always looking after us! Would highly recommend

11 janvier 2023
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Réponse de Wollaston Motorrad

Hello Dalton, we're very glad to hear that we were able to provide an excellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Noté 5 sur 5 étoiles

Wollaston are excellent

Wollaston are great, always offer a 5 star experience, nothing is ever too much trouble. A special thank you to Jack Loak, so knowledgeable, helpful, polite and goes the extra mile for anyone! He is the sort of person any company or boss would want. 10/10 from BMW as usual!

17 janvier 2023
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Réponse de Wollaston Motorrad

Hello Byron, thank you for leaving us your five star review. We're very glad to hear that we were able to provide an exellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Noté 5 sur 5 étoiles

Great service by Owen an the team

Great service by Owen and the team. The whole process was simple with no hassle or over excited sales pitches! Very pleasant experience

21 janvier 2023
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Réponse de Wollaston Motorrad

Hello Jason, thank you for taking the time to leave us your review. We're very glad to read that you have enjoyed your recent service visit. We'll certainly look forward to speaking with you again in the future.

Noté 5 sur 5 étoiles

How salespeople should be 10/10

I part exchanged my BMW R1250RT at Woolaston Mororrad and worked exclusively with Mr David Molnar over the exchange. He was a model salesperson who was attentive and speedy in his communications. He got back to me when he said he would and got me the parts agreed as part of the exchange. As the saying goes - If Carlsberg did BMW salespersons they would all be David Molnar's. I'd have no hesitation in recommending Woolaston BMW and if I need another RT I know where I'll be shopping.

18 janvier 2023
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Réponse de Wollaston Motorrad

Hi Neville, so glad to hear that we were able to assist you with your recent part exchange and we'll be sure to pass along to David!

Noté 5 sur 5 étoiles

Had to have an MOT carried at short notice

Had to have an MOT carried out on my Bike at short notice. No problem whatsoever, dropped the bike off and was notified the following day that it was complet and ready to pick up, they had also give it a good clean as well.

16 décembre 2022
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Réponse de Wollaston Motorrad

Hi David, thank you for sharing your five star review!

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