World of Roses Avis 

5 201
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have ordered many roses as gifts over the years. Always received in great condition, with lovely gift wrapping & sturdy packaging. Very professional service. Fast delivery.

Noté 5 sur 5 étoiles

A quick and valuable service. I had ordered a rose and a commemorative plaque to honour our friend's 25th wedding anniversary. The website was easy to navigate, the delivery options were helpful, and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The rose I ordered was lovely, as described & well packaged. Unfortunately it did not arrive on the date expected & paid for. I got a refund of the difference between express & ordinary delivery whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always good quality roses that are delivered. I have purchased a few of these for gifts and the recipient is always delighted. Good customer service and care taken looking after the roses pre delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 201)

892 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Arrived on the specific day as…

Arrived on the specific day as requested. Nicely boxed and both roses gift wrapped ready for gifting.

21 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased your order arrived on the specific day requested, nicely boxed, and with both roses gift-wrapped ready for gifting. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

great

Replacement for a long standing David Austin rose which is being moved

21 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate you taking the time to share your experience regarding the replacement for your David Austin rose. We hope its new location thrives.

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles

World of Roses fine, courier rubbish!

The service from World of Roses was great. The courier they used was rubbish. The box had live plants all over it and looked like it had been kicked round with the support stick and branches broken and soil more out the pot than in. It was a present for someone!

20 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are truly sorry to hear about the condition of the plant upon arrival. It's clear the courier service did not handle your gift with the care we expect. We are actively reviewing our delivery partners to prevent such occurrences in the future and ensure our plants arrive in perfect condition.

Kind regards,

World of Roses Customer Service

Noté 3 sur 5 étoiles

Purchase and delivery were excellent

Purchase and delivery were excellent. I was rather disappointed at the size of the plant. Very small and quite flimsy. Hoping it will flourish

17 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate your feedback regarding the plant's size and delicate nature. We understand your disappointment and truly hope it thrives for you.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Great service

Great service, thanks

8 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The roses arrived in perfect condition…

The roses arrived in perfect condition and on time.

16 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your roses arrived in perfect condition and exactly when you expected them. Thank you for sharing your positive experience with us!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Speedy delivery and lovely healthy and…

Speedy delivery and lovely healthy and well packaged roses

15 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your roses arrived quickly and that they were healthy and well-packaged. We truly appreciate your wonderful feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Outstanding customer service and…

Outstanding customer service and delivery

8 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so glad you had an outstanding experience with our service and delivery. We appreciate your kind words!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Rose bush arrived promptly and well…

Rose bush arrived promptly and well wrapped. Looks healthy in the photos and the recipients were delighted.

16 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your rose bush arrived promptly and was well-wrapped. It's wonderful that it looks healthy and that the recipients were delighted!

Kind regards,

World of Roses Customer Service

Noté 1 sur 5 étoiles

Late delivery and disappointment in the…

Late delivery and disappointment in the size of the rose

16 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We appreciate you sharing your experience. We are reviewing our delivery process and rose selection to prevent similar issues.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Beautiful packed well and flourishing

Beautiful packed well and flourishing

9 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear that your order arrived beautifully packed and is flourishing! Thank you so much for your wonderful feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles
Logo de World of Roses

Réponse de World of Roses

Hello,

We're happy to hear that your delivery was prompt and well-packaged. We appreciate your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles

Roses

Good quality roses,well packaged.

16 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear that you were pleased with the quality of the roses and their packaging. Thank you for taking the time to share your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Great choice of roses

Great choice of roses. From choosing to ordering was simple and then being kept informed on delivery I was able to inform the recipient of the gift of its imminent arrival.

15 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so glad you found our selection of roses great and that the ordering process was simple for you. It's wonderful to hear our delivery updates helped you inform the recipient!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

So pleased with my rose it was …

So pleased with my rose it was delivered on time perfect

15 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your rose was delivered on time and arrived in perfect condition. Thank you for your wonderful feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Great Choice

Great Choice, ability to choose delivery date, delivery was made on the date chosen. Rose bush is also in perfect condition and smells lovely

14 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear that you were able to choose your delivery date and that your rose bush arrived on time and in perfect condition, smelling lovely! Thank you for your positive feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

I would definitely recommend World of Roses

I received my order very quickly and I was most impressed with the excellent quality of the rose when it arrived.

7 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your order arrived quickly and that you were impressed with the excellent quality of the rose.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Its the second time I have order from…

Its the second time I have order from you both time I pay more for delivery & its come on time 👌

14 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear that your orders arrived on time, and we appreciate you choosing us again! Thank you for your positive feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Good service

14 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Excellent

Excellent! Quick delivery, kept up to date throughout and the roses are beautiful

7 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're happy to hear your delivery was quick, that you were kept updated, and that you find the roses beautiful. We appreciate your positive feedback!

Kind regards,

World of Roses Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus