World of Roses Avis 

5 199
•
TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have ordered many roses as gifts over the years. Always received in great condition, with lovely gift wrapping & sturdy packaging. Very professional service. Fast delivery.

Noté 5 sur 5 étoiles

A quick and valuable service. I had ordered a rose and a commemorative plaque to honour our friend's 25th wedding anniversary. The website was easy to navigate, the delivery options were helpful, and... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The rose I ordered was lovely, as described & well packaged. Unfortunately it did not arrive on the date expected & paid for. I got a refund of the difference between express & ordinary delivery whic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always good quality roses that are delivered. I have purchased a few of these for gifts and the recipient is always delighted. Good customer service and care taken looking after the roses pre delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 199)

892 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The wording of a plaque bought to…

The wording of a plaque bought to compliment a rose purchase was supplied with the wrong text. This purchase was for an Anniversary celebration.
There was a lack of attention to detail and a failure to quality check the correctness of the order before dispatch.
Very disappointed with World of Roses processing systems.

30 juillet 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are truly sorry to hear about the incorrect wording on the plaque for such a special occasion. We understand how disappointing it must have been to receive an item that didn't meet your expectations, especially for an anniversary celebration. We are reviewing our processes to prevent similar issues in the future.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Great service

Good website, easy system to navigate, prompt delivery and a lovely rose!

6 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're happy you found our website easy to navigate, that your delivery was prompt, and that you received a lovely rose. We appreciate your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Easy to order

Easy to orde4, delivered in good condition and on time

13 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're delighted to hear that your order was easy to place and arrived in good condition and on time. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Highly recommended

Delivered on time and well
packaged.

13 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so glad to hear that your delivery arrived on time and was well-packaged. We appreciate your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

In memory of mum

Quick delivery, beautiful rose in memory of our dear mum.

6 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear your delivery was quick and that the beautiful rose is a lovely memory of your dear mum. Thank you for your wonderful feedback.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The world of roses experience never…

The world of roses experience never disappoints. Simple and efficient from ordering to delivery. The roses arrive well packaged and always look healthy.

12 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so pleased to hear that your experience with us never disappoints! It's wonderful to know that our ordering and delivery process is simple and efficient, and that your roses always arrive well-packaged and healthy.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Customer service was excellent and did…

Customer service was excellent and did everything to avoid me having a problem with my parents memorial

6 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are truly grateful for your kind words. We are glad our team could provide excellent support during such an important time for your family.

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles

Always fast deleivery and roses arrive…

Always fast deleivery and roses arrive in good condition a couple I ordered recently they haven’t flowered which is strange as all the others have and they are beautiful

6 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so glad to hear that you consistently receive fast delivery and that most of your roses arrive in good condition and are beautiful. We're sorry to hear that a couple of your recent orders haven't flowered as expected.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The two shipments arrived in good time

The two shipments arrived in good time, and the two recipients were really happy to receive their roses.

5 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that both shipments arrived promptly and that the recipients were truly happy with their roses! Thank you for sharing your positive experience.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The gift arrived on time

The gift arrived on time, we were kept updated about the delivery every step of the way. It arrived in good condition , was well boxed and nicely wrapped.

12 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that the gift arrived on time and that you were kept updated throughout the delivery process. It's wonderful to know it arrived in good condition, well-boxed, and nicely wrapped.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Arrived quickly and well packaged

Arrived quickly and well packaged, in beautiful condition.
Gift for friend moving into new house.
She was delighted

12 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that your gift arrived quickly and well-packaged, and in beautiful condition. It's wonderful that your friend was delighted with it for her new home!

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so glad to hear that your order arrived in good condition. We appreciate you taking the time to share your positive feedback with us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Rose arrived in good condition

Rose arrived in good condition. It was wrapped securely. Lots of bus ready to bloom.

11 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear your rose arrived safely and is ready to bloom beautifully! We appreciate your wonderful feedback.

Kind regards,

World of Roses Customer Service

Noté 2 sur 5 étoiles

Ordered four rose and was disappointed…

Ordered four rose and was disappointed with the quality. Three of them arrived in pretty poor condition and had damage. I’m not sure either they have sent the correct rose as it looks nothing like the one I ordered last year and order four more to complete a run along the side.

6 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are truly sorry to hear about the condition of the roses you received and that they did not meet your expectations. We understand your disappointment, especially since they don't seem to match your previous order. We appreciate you bringing this to our attention.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Fabulous 40 Rose

Bought a fabulous 40 rose for a friend's birthday. Prompt delivery & well packaged. Loved by the recipients

11 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so pleased to hear that the 40 rose was a fabulous birthday gift for your friend! It's wonderful that the delivery was prompt and well-packaged, and that the recipient loved it.

Kind regards,

World of Roses Customer Service

Noté 4 sur 5 étoiles

Good communications and timely…

Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/ crispy leaves. One plant needed a little tlc to remove what looks like powdery mildew. I’ve prepared their final positions in the garden but will keep them in their pots until conditions are more favourable for planting. Every day they look more healthy.

11 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so happy to hear about your positive experience with our communication and the careful packaging of your roses. We appreciate you acknowledging the challenges of adverse weather conditions, and we are glad the plants are recovering well. We hope they thrive in their new garden spots!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Quick delivery and well packaged

Quick delivery and well packaged

11 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are delighted to hear that you were pleased with our quick delivery and careful packaging. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

The flowers were delivered on time

The flowers were delivered on time. Was pleased with them

4 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We are so pleased to hear that your flowers arrived on time and that you were happy with them. We appreciate your kind words!

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Absolutely beautiful gifts.

Absolutely beautiful gifts.

4 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

World of Roses Customer Service

Noté 5 sur 5 étoiles

Special experience

Picking and naming the rose made this very special. A much more personal experience

3 août 2026
Logo de World of Roses

Réponse de World of Roses

Hello,

We're so happy to hear that picking and naming the rose made your experience truly special and personal. We're delighted you enjoyed it!

Kind regards,

World of Roses Customer Service

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus