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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... Voir plus

Noté 5 sur 5 étoiles

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... Voir plus

Noté 5 sur 5 étoiles

My girls love the Evo scooter great quality, great value for money, and I've got to say this company has the best customer service, if i could 10* I absolutely would.

Noté 5 sur 5 étoiles

I have bought toys over time from WOWOW and have always been extremely impressed with speed of delivery and quality of the items. They have truly proved what a great company they are with my recent pu... Voir plus

À propos de l'entreprise

  1. Magasin de jouets pour enfants
  2. Fabricant de jouets et de jeux

Écrit par l'entreprise

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(247)

54 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I had a faulty toy

I had a faulty toy, I spoke to a manager Paul Worrall, he was very polite, efficient and very promptly organised an exchange and delivery, this company has excellent after sales , unlike some that are just interested in a sale,I will be definitely using this company in the future.

21 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

So pleased I found Wowow toys

So pleased I found Wowow toys. I was looking for a pram for my 1 year old granddaughter and they had the ideal one. Since then I've found a few toys for her from them. They are all good quality, reasonably priced and their website is great. Easy to order and great delivery times. I will be using them often.

20 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered 3 scooters!

Ordered a scooter for my sons birthday which came within 3 days. He was really happy with it. As the prices are reasonable and service was prompt, I ended up purchasing another 2 scooters for my other kids. Very happy with my purchases!

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service

Super competitive prices and perfect quality. I placed an order at 11.30 am Friday, spent over £30 so i qualified for free delivery and it already arrived thr next day on the Saturday afternoon! Amazing service will definitely be buying from again 🙌🏻

31 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant customer service

I ordered a toy for my grandson's birthday, and found he'd already got it. Contacted Wowow, and they held up dispatch, so I could choose again, rather than having to do a return and reorder. They kept in contact and were very polite and helpful. 'Over and above' service!! Thank you Wowow!

28 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

No consideration given to packaging / protection

Ordered 5 items of Lego for presents to grandchildren. Order received very promptly but came in 2 separate deliveries on same day, 1 item in first delivery then other 4 items in second delivery…..all items just individually wrapped in plastic, no protection at all, not even put in separate box….hence 3 items crushed and ruined and other 2 slightly damaged….not very impressed with way items are sent out…waiting a response to my email regarding a refund….

10 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Joie Twin Dolls Pushchair

Amazing service ordered item at 2pm, received it 10.15am the following day. Bought this dolls pushchair for my Granddaughters 5th Birthday in two weeks time.
Opened it up and it’s lovely.Pricewise this is the cheapest from Wowow Toys I could find. So far, so good.

7 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Big let down

Ordered a peppa pig doll pram for my granddaughter for her 1st birthday and paid for next day delivery. Has never arrived and the tracking number supplied is not recognised. Emailed the website and have not heard back. To wowwow - you are bit wow. Don’t promise next day delivery if you can’t achieve that. These items are for kids so delays are going to cause disappointment. Wouldn’t recommend.

24 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Ordered my daughter the Evo balance…

Ordered my daughter the Evo balance bike. All she’d been going on about for weeks and weeks was that she wanted Father Christmas to bring her a “Pink bike” as her siblings have their own bikes.

I received my order, sealed. Went to assemble Christmas even to find there were missing parts! Gutted was an absolute understatement, when trying to contact Wowow toys I was sent an automated message to say that nobody would be able to get back to me until Jan 2nd at the earliest.
As much as I appreciate everybody is entitled to a well deserved break over Christmas, owning any business and certainly a toy based one, you cannot leave customers that long without any form of acknowledgment!

When asking for a resolution I was asked to contact Amazon as that’s who I purchase the item through but all Amazon wanted me to do was return it and order a new one. But how could I be so sure this wasn’t going to happen again as nobody seemed very interested!
Anyway, my husband went out a few days ago and purchased parts to replace what was missing so my daughter is thrilled - I certainly will not be placing another order with Wowow.

24 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Atrocious, cheap product. Unsafe.

Easily the most shoddy product I have ever bought online. Screw holes not installed in the right place, mdf panels already damaged out of the box, and it is literally falling apart within 2 hours of being played with by my child (peppa pig wooden kitchen). It is cheap, nasty, unsafe crap, and I will be getting a full refund. Disappointed kid on Christmas day.

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Order was returned to supplier by…

Order was returned to supplier by delivery company after it said there were 2 missed drop offs. Wowow toys email the next day and offered a refund or a rescheduled delivery. I opted for a refund in case there was a repeat problem with the delivery. I received the refund within 3 days. I feel this was all dealt with very efficiently.

14 décembre 2023
Avis spontané

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