Dropped my Kia shortage of for mot they was all friendly and had a lift of a man who was going to fetch another car. They phoned me on the afternoon everything was fine and washed my car as well. The... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCannock Rd, Chase Terrace, WS7 1JS Burntwood, Staffordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... Voir plus
L'entreprise a répondu
Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... Voir plus
L'entreprise a répondu
Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire Kia
- aussi dans
- Concessionnaire automobile
- Concessionnaire de véhicules à moteur
- Service de leasing automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."
Coordonnées de contact
Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, Royaume-Uni
- 01543673222
4,6
Excellent
263 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Car service
I found this garage through a comparison site called book my garage and they offered a competitive price for a full service communication was excellent all the way through had email and phone call reminders dropped the car of as agreed and when complete I received a detailed report and video showing the technician videoing the work he had done which was great along with prices for future work if chose to go ahead with it I would use this company again
4 avril 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
8 year service was well managed and…
8 year service was well managed and arrangements tailored to my needs.
Information provided was relevant and impact evident when driving the car afterwards.
Polite and professional customer service.
4 avril 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Robert, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you .We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Charlie, , we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience . Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
One year service.
One year service.
Video sent to show what had been checked and advice given.
Car cleaned inside and out.
Thank you.
5 avril 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acorn Kia Burntwood. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Phillip, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Very pleasant friendly and efficient…
Very pleasant friendly and efficient service reception ladies
20 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Steve, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! , we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
very friendly and helpful staff will be…
very friendly and helpful staff will be back again
15 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Graham, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hi Tracy, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Very helpful staff no pressure…
Very helpful staff no pressure selling.supported with our decision.
13 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello James, we appreciate you taking the time to leave us this feedback. We are so pleased you enjoyed your visit to Acorn Kia Burntwood! we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day.
Best wishes
Acorn Kia Burntwood.
Field repair
Field repair completed within two days being able to use courtesy car with same specs as my own car. Fast simple solution to existing problem.
13 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Geoff, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Debbie, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback.We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Best wishes
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Sue, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback.we strive for 100% satisfaction, and it is great to see you had such a positive experience. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood
Selling broken car don't know how to fix for 9 month !!!
Thanks Matthew Sparkes for your email.
Good Afternoon
I have been passed your e-mail from Helen in our Service Department I can see that you have requested that we put in writing that your appointment has been cancelled. As the Head of Business for Burntwood Branch I feel it best for all parties that you allow another dealership to take on your repairs and maintenance of the Kia Stonic.
This is a very unusual decision and not one I've made before but in light of your recent review and also previous reviews that you have left on review sites regarding our business, you leave me no choice.
Mr Matthew for good reviews you have to make good job.
The fact is you sell me broken car and for 9 month your team couldn't fix.
Believe me if you don't looking for problems you don't want have any connection with this company.
Krzysztof Bojanowski
8 mars 2024
Avis spontané
Réponse de Acorn Motor Group - Acorn Business Centre
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. i believe you have missed the rest of the e mail which our head of business sent you. It read:- I am very sorry about this but having also listened to your recent phone call with my Workshop Manager I can not condone the use of foul and abusive language towards a member of my staff and therefore I feel it best that we part company with regards to servicing and maintenance of your Stonic.
I wish you all the best in the future
We hope this concludes the issue.
Many Thanks
Acorn Motor Group.
sale
Thought we agreed on a full tank of fuel, but came delivered empty, other then that good service.
8 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello James, Thank you for your review; We always strive to provide top quality service to every guest, and are disappointed to hear that your experience here at Acorn Kia Warrington
had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed to our management team. in order that they may follow this up. We hope to be of service to you again in the future. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Best Wishes
Acorn Kia Warrington
Lovely staff
Lovely staff , everyone was very polite and helpful. My car was serviced and ready for collection within a few hours. I also received a video via email so I could follow what had been done to my car. Excellent service !
5 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Mandy, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! , we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Jo Taylor, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! , thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood
Left details requesting info be emailed…
Left details requesting info be emailed regarding dual control car hire. Still not had an email.
1 mars 2024
Réponse de Acorn Motor Group - Acorn Business Centre
Hello Edward , we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at customercare@acorn-group.co.uk so i can direct this to the correct site,and get a member of the team to contact you.
Best wishes
Acorn Kia
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