Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premi... Voir plus
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Voir plus
L'entreprise a répondu
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
À propos de l'entreprise
Écrit par l'entreprise
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Coordonnées de contact
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Royaume-Uni
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Excellent
5 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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James Crocker has been providing the…
James Crocker has been providing the best advice for me for years in respect private healthcare renewal - I would 100% recommend him and Active Quote
24 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Mark,
As a returning customer we are pleased to hear that you continue to receive great customer service from James. We thank you for allowing James to help you again this year and for sharing your positive experience with us and for others to read. We appreciate you taking the time to do so, as does James.
Tracy
My whole experience was made by the…
My whole experience was made by the consultant, Mark Todd. He was outstanding and made my choice very easy. Not only was he outstanding on the call, he followed up by email and another call later in the day. Superb experience.
25 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Jim,
We are thrilled to hear that your recent experience while dealing with Mark was a superb one, and that with his support, it made making your choice very easy. We thank you for reaching out and allowing Mark to help you in your search for the right Health Insurance policy and for sharing this experience with us and for others to read.
Tracy
Alex Seaton 5 Stars
Alex Seaton was amazing, very informative / professional and completely transparent… Would highly recommend.
25 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sam,
We've received your review and are delighted to hear that after using our services and dealing with Alex you would recommend our services to others. This shows we have advisers who care and that we do things right. We thank you for allowing Alex to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Very friendly and took time in ensuring…
Very friendly and took time in ensuring cover was for our needs
22 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Victoria,
We are delighted to hear that you found our adviser to be very friendly and who took the time ensuring the cover suited your needs. This to us is customer service at its best but as it should be. Thank you for sharing your experience with us.
Tracy
Great advice and not rushed.
Great advice and not rushed.
Second time I've used them and zero spam afterwards, which is rare!
I spoke with Princess and Andrew. Both very helpful.
21 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Mike,
We would like to take this opportunity to thank you for taking the time to leave Princess and Andrew a review and are thrilled to hear that with the help of them both, your experience with us was a positive one. Customer service at its best!
Tracy
Good service
Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good rate as I checked with the insurer directly and we would have been charged a higher rate if we went direct. Overall good service.
21 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
Delivering high levels of customer service is what we strive for and ensuring the customer leaves us with the right policy is our number one priority. We thank you for allowing Andrew to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
I was called multiple times for no…
I was called multiple times for no reason other than to sell me other things, under the guise of it being necessary to complete the quote. I stopped picking up and then the order was submitted even though I asked for it to not be!
21 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Lauren,
We are saddened to read that your recent experience was not a positive one. I have spoken to the adviser in question who explained that he had emailed you and confirmed that he'd only made one call and that you may have got is mixed up with another broker but confirmed that he would have your application cancelled as requested.
Tracy
Clear concise information from a…
Clear concise information from a pleasant rep
21 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Anne,
We've received your review and are pleased you found our adviser to be clear and concise with the information provided. Thank you for sharing this with us.
Tracy
Excellent Service
The service I receive from this company is always excellent and I am very happy once again with my annual quote for Health Insurance. They always call me and take my individual needs into account.
20 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon,
As a returning customer we are thrilled to have been able to help you with your renewal and find you a policy that suits your current needs. Thank you for sharing your experience with us.
Tracy
Efficient and prompt service…
Efficient and prompt service encompassing helpful and appropriate advice.
21 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon David,
We are delighted to hear that you found us to deliver an efficient and prompt service that encompassed helpful and appropriate advice. This to us is something we strive to achieve and are pleased to offer. We thank you for allowing us to help you with your renewal and for sharing your experience with us.
Tracy
Money Supermarket app
I was put in touch with this company via Money Supermarket app. They phoned me promptly the next day and I spoke to to someone who then passed my call onto someone I think called Jo. He kept me on the phone asking questions and explaining different aspects of private health insurance for nearly one hour. He promised to email info through to me to review and then arranged a followup call for yesterday. I have received neither. A complete waste of my time and I would request they delete all information they have taken for me as doubt they integrity.
13 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Dawn,
We are saddened to hear that your recent experience with us here at ActiveQuote was a negative one. This is not the service we aim to provide and as such would like to ask you for more details regarding it. We have tried contacting you this morning but were unable to make contact. We've also sent you an email; therefore, we would kindly ask that you reply to that email as we would like to put things right.
Kind regards,
Tracy
Howard was great and very helpful
Howard was great and very helpful. He answered all my questions.
20 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We've received your review and are pleased to hear that you found our adviser Howard very helpful. Thank you for sharing this with us.
Tracy
Excellent service, Very Happy with Advice Provided
Our advisor Mark Todd was Extremely Helpful & Knowledgable, and was prepared to go into detail on any questions Asked, very Professional, would Highly recommend.
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Andy,
We've received your review and are delighted to hear that Mark more than managed your expectations and delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Daniel was very clear in explaining…
Daniel was very clear in explaining things
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Flora,
We've received your review and are pleased to hear you found Denise helpful. Thank you for sharing this with us.
Tracy
An excellent and professional service…
An excellent and professional service to research healthcare insurance policy options. Considerate and informative.
Many thanks Aisha
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Peter,
We are delighted to hear that your experience while dealing with Aiysha was a positive one, and that you found her to be professional, considerate and informative. We thank you for allowing us to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
James Crocker at ActivQuote
James Crocker has been arranging my family's health insurance for years and is always helpful and knowledgeable. He has saved us a lot of money! Would highly recommend using his services.
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Keith,
As a returning customer we are delighted to hear that you continue to receive excellent customer service from James, who I know takes a lot of pride in looking after his customers. Thank you for sharing this with us.
Tracy
renewal
clear advice form Denise, quick response time, called when agreed .Understood all the issues.
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Simon,
We are happy to hear that your dealings with Denise were of a high standard. We thank you for allowing Denise to help you with your renewal and for sharing your experience with us.
Tracy
Howard Howells ⭐️⭐️⭐️⭐️⭐️
Howard Howells - thoroughly helpful and explained things in a way that didn't overwhelm my brain which isn't easy to do! I get overwhelmed often. He found me the right cover and now I have peace of mind. Thanks a lot. God bless.
16 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Lewis,
We are thrilled to hear that Howard was able to assist you in finding the right policy for your needs, and even more so that you left him fully informed and confident in the choice made. This to us is customer service at its best and as it should be. We thank you for sharing this with us and for others to read, we really do appreciate you taking the time to do so.
Tracy
Finley was the BEST!
Finley was very helpful throughout the whole process of sorting my income protection. He followed up multiple times and find cover that suits me and my circumstances. Highly recommend Finley!
15 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sarah,
We are delighted to hear that Finley more than managed your expectations and that with his help you have an Income Protection insurance that suits your individual needs. We thank you for allowing Fin to help you and for sharing your experience with us.
Tracy
Excellent customer service
Excellent customer service. Joseph was well informed, courteous, thorough, and overall very helpful in looking out for the best insurance product for me. A real pleasure working with him.
14 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
Here at ActiveQuote we take pride in delivering high levels of customer service, and this is made possible because our advisers are professional, well informed, courteous and thorough, so to hear that you've experienced this for yourself is great news.
We thank you for reaching out and allowing Jo to help you in your search for the right Health Insurance policy and for sharing this positive experience with us.
Tracy
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