Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premi... Voir plus
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Voir plus
L'entreprise a répondu
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
À propos de l'entreprise
Écrit par l'entreprise
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Coordonnées de contact
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Royaume-Uni
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Excellent
5 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very professional
Jessica was very helpful and professional both on my policy and my daughters. Made everything straight forward.
14 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We've received your review and are delighted to hear that you found Jess very helpful and professional while heling you and your daughter with your Health Insurance policy. We thank you for allowing Jess to help you both and for sharing your experience with us and for others to read.
Tracy
Excellent service, patient, proffessional and great value - thank you Aiysha!
Aiysha helped me to find appropriate medical insurance for our needs. I am retiring imminently and will be coming off of my employers policy, which meant that this was an unfamiliar process for me. I had dozens of questions, requested multiple quotes over many many weeks. Aiysha was incredibly patient, helpful and professional throughout, and I never felt pressured to sign up. We got the best value quote - better than from the insurer themselves and better than one of their competitors. I am very happy with the service received.
13 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Mr Newton,
We are delighted to hear that after reaching out Aiysha was able to provide you with the guidance needed to make an informed decision relating to your Health Insurance policy. Helping customers like yourself is why we exist. We thank you for allowing us to help you find the best Health Insurance that covers your wants and needs and for sharing your experience with us and for others to read. We appreciate you taking the time to do so, as does Aiysha.
Tracy
Horrible company
Horrible company, I’ve not got legal help and first protocol was to get the financial ombudsman involved which I have - these guys are liars, my daughter suffered a lot cause of these guys and there agent James, after all investigations will be complete I will add all the information and outcome here, I don’t want any other consumer to suffer in the hands of these horrible company
18 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Thank you for your continued feedback, Khan.
We have provided our full and final responses on this matter and will not be entering into further correspondence via additional reviews.
While we respect every customer’s right to share their experience, we do not believe that the repeated posting of multiple reviews reflects a fair or balanced representation of either the situation or the service provided.
ActiveQuote is proud to support thousands of customers across the UK, and our consistently high volume of 5-star reviews reflects the level of service, care, and professionalism we strive to deliver every day.
We remain committed to treating all customers fairly and transparently and will, of course, fully cooperate with any independent review.
Tracy
Denise was brilliant
Denise was brilliant - extremely clear in explaining my options and very patient as I asked lots of questions! She was outstanding and I would have no hesitation recommending her and Active Quote to others.
13 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Simon,
Any customer that would recommend our services and advisers after using them shows we do things right, so we thank you for allowing Denise to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
Refreshing to be told my current cover…
Refreshing to be told my current cover was best to keep, honest and independent advice in an easy to understand and polite manner.
13 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Mark,
We would like to take this opportunity to thank you for taking the time to leave us a review. Your review captures what it is we do here, which is provide best advice, and if that advice is to stay put, then that's exactly what we'll tell you to do. This to us is customer service at its best and as it should be.
Tracy
Honest and helpful broker
Andrew was extremely honest and explained my options clearly. He actually recommended that I stay with my current insurer because of my previous medical history so I can thoroughly recommend this insurance broker.
13 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
You'll see from the next review that you're not the first customer to confirm this. We are here to provide best advice and that's exactly what we've done with yourself which is great to hear. Customer service just as it should be. Thank you for sharing this with us.
Tracy
Andrew provided a clear unbiased…
Andrew provided a clear unbiased assessment of options which was very helpful in helping me to make a decision
10 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We are delighted to hear that Andrew provided you with an unbiased assessment and provided you with the information needed to make an informed decision. Thank you for sharing this with us.
Tracy
Couldn't have asked for a better experience
I feel very fortunate to have stumbled into Alex Seaton after agonisingly awful previous experiences trying to get health insurance. Clear explanations without waffle, approachable without being salesy, friendly but professional, responsive without badgering - couldn't have asked for a better experience.
9 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Alexandra,
As one of our most experienced advisers you were in very safe hands with Alex, who takes a lot of pride in the service he delivers. He has high standards and this shows when you deal with him. We thank you for allowing Alex to help you in your search for the right Health Insurance and for sharing your experience with us.
Tracy
Repeat renewal
This is the 3rd time I have engaged ActiveQuote to review my Insurance options. On this occasion, as ever, Leon was very professional and thorough. He spent time to really understand our priorities and where we were flexible... and returned with a great solution, and price!
9 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Glyn,
As a returning customer we are delighted to hear that you continue to receive great customer service, who on this occasion was delivered to you by Leon. Thank you for sharing this with us.
Tracy
Andrew is an extremely knowledgeable…
Andrew is an extremely knowledgeable and helpful advisor. He listened very carefully to our healthcare needs and provided extremely useful advice and options. I would 100% recommend Andrew and ActiveQuote, and will certainly be using him for advice going forwards.
10 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Andrew,
Any customer that would recommend us and our adviser(s), in your case Andrew, shows that we not only have advisers who care but who do what's right by the customer, and that's how it should be.
We thank you for allowing Leon to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
Professionalism and helpful
I could not fault my experience with ActiveQuote. Daniel was most helpful, explained everything and answered any questions I had.
9 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Linda,
We are thrilled to hear that your recent experience was a positive one where you found Daniel to be very helpful. Thank you for sharing this with us, we appreciate you taking the time to do so.
Tracy
Very helpful advisor
Very helpful advisor. Gave all the best options. Rang back when he said he would but was not too pushy.
8 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Steve,
We've received your review and are pleased to hear that you found our adviser very helpful. Thank you for sharing this with us.
Tracy
I speak to James Crocker every year about my health insurance renewal. He is always very helpful and gives great advice.
I speak to James
8 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Lorraine,
As a returning customer we are pleased to hear that James continues to deliver high levels of customer service. James takes a lot of pride in what he does, and this shows in the number of reviews he receives. We thank you once again for allowing James to help you with your Health Insurance renewal and for sharing your experience with us and for others to read.
Tracy
The advisor on the phone was very…
The advisor on the phone was very polite, straightforward with everything and very friendly. Helped talk me through everything and guided me on the right path for what was more beneficial for myself.
6 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Alastair,
We've received your review and are pleased to hear you found our adviser to be very polite and helpful, and who provided guidance that placed you on the right path to a more beneficial policy. Thank you for sharing this with us.
Tracy
Great customer service!
I contacted ActiveQuote to get more information about health insurance to be able to choose the correct one.I had the pleasure of speaking to the consultant Aiysha and the only thing that I can say is AMAZING CUSTOMER SERVICE! She was incredible patient, kind and caring, she answered all my questions, explained everything in details, explained each policy individually, what it is, what is offering, what are the costs, etc. She helped me make the right choice for me and I am very grateful for the support, patience and professionalism which she has demonstrated during our calls. Thank you, Aiysha!
7 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sabina,
We would like to take this opportunity to thank you for taking the time to leave Aiysha this glowing review. Here at ActiveQuote we believe in only delivering high levels of customer service, and that comes from advisers who not only care, but who will make it their mission to ensure you are provided with all the information required to make an informed decision. They are friendly and personable and make the process as simple as possible. To us this is customer service at its best and as it should be. We thank you for reaching out and allowing Aiysha to help you in your search for the right Health Insurance policy.
Tracy
Thank you Michael Rix!
Michael Rix was so helpful and patient with us as we worked out which life insurance provider to go with. We had been previously ghosted by multiple quote providers so were quite stressed by the time we came to ActiveQuote. Michael was on it right from the beginning, answered all of our questions and got back to us when he said he would. He also offered his honest opinions re which providers to go with and worked hard to get us competitive rates. Can't thank him enough for making what is quite a stressful process run so smoothly!
2 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good evening Mary,
We are thrilled to hear that your recent experience while dealing with Michael was a positive one where you felt looked after. We pride ourselves on delivering a high level of customer service and ensuring our customers leave us feeling confident in the advice given and comfortable in the policy purchased. We thank you for allowing Michael to help you in your search for the right Protection Insurance and for taking the time to share your experience within this review. We appreciate it.
Tracy
Leanne was very professional and…
Leanne was very professional and explained everything very clearly to us. We are very happy with the service provided to us.
6 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good evening Martin,
We are pleased to hear that Leanne delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Great experience, very knowledgable + simple and friendly advice
Really comprehensive step through of my requirements and good options around private health insurance. Andrew was friendly and described everything simply, but he's clearly very knowledgeable about this area.
3 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Alan,
We've received your review and are delighted to hear that Andrew delivered a service worthy of a review. We thank you for allowing Andrew to help you in your search for the right Health Insurance and for sharing your experience with us.
Tracy
Howard was helpful and knowledgeable
Howard was helpful and knowledgeable - he set me up with a policy which was cheaper and with better cover than the best available from the price comparison site - thanks very much!
2 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Howard,
We've received your review and are delighted to hear that Howard was able to help you find a Health Insurance policy to suit your needs that turned out to be less expensive than your previous cover, and without compromising on the cover itself. This is why we exist. Thank you for sharing this with us.
Tracy
Top Notch
I’ve used ActiveQuote as my health insurance broker for the past few years, and I have to say the service has been top-notch. The advisors are always extremely helpful and easy to talk to, offering honest and straightforward guidance on the best deals available.
I’d like to give a special mention to Keiron for providing excellent service and is a credit to the whole team—they make everything run very smoothly and are always informative and on hand to answer any questions.
Highly recommended.
1 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sim,
We are thrilled to hear that as a returning customer you continue to receive great customer service, and this year it was Kieran to do just that. We believe our renewals service adds a lot of value, so we thank you for allowing Kieran to help you with your Health Insurance renewal and for sharing your experience with us.
Tracy
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