Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premi... Voir plus
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Voir plus
L'entreprise a répondu
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
À propos de l'entreprise
Écrit par l'entreprise
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Coordonnées de contact
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Royaume-Uni
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Excellent
5 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Madi was brilliant
Madi was brilliant - clear, helpful, got me a great deal and did not waste my time!
1 avril 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We've received your review and are thrilled to hear that you found Madi to be brilliant, clear and helpful and who managed to find you a great deal. Customer service at its best and as it should be.
Tracy
Finley replied to all my questions and…
Finley replied to all my questions and found me an insurance that suits my exact needs and budget. Really recommend
30 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Imane,
We are thrilled to hear that Finley delivered a service we can be proud of and one that you would recommend. We thank you for allowing Fin to help you in your search for the right Protection Insurance and for sharing this with us.
Tracy
Excellent service thanks to Jack David…
Excellent service thanks to Jack David sorting out my health insurance. Friendly, knowledgeable and got me a great deal, highly recommended!
30 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Marcus,
We are delighted to hear that Jack was able to help you in your search for the right Health Insurance and that he managed to find you a great deal. Thank you for taking the time to share this with us.
Tracy
Private healthcare quote
Leanne who i spoke to for my quote was well informed & knowledgeable about the various packages offered. She was understanding towards my needs and concerns & extremely helpful, I would highly recommend active quote for information regarding private healthcare quotes.
17 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Jane,
We are delighted to hear that your recent experience while dealing with Leanne was a positive one. An experience where you felt well informed by a knowledgeable adviser who was understanding and extremely helpful. Customer service at its best and as it should be. We thank you for allowing Leanne to help you in your search for the right Health Insurance and for sharing your experience with us and for others to read.
Tracy
Leanne Ross
Leanne Ross, the representative I dealt with, was very patient, clear in explanation and not pushy at all.
27 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon,
We've received your review and are very pleased to hear that Leanne delivered a service you were pleased with and that we can be proud of. Thank you for sharing this with us.
Tracy
Jessica was really helpful in finding…
Jessica was really helpful in finding me the best deal.
26 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning James,
We are pleased to hear Jessica was on hand to help you find the best deal for your Health Insurance renewal. Thank you for sharing this with is.
Tracy
Helpful advice
Good experience, not pushy but informative and helpful. Managed to get an very good deal.
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Rowan,
We've received your review and are delighted to hear that your recent experience was a good one, where our adviser was not pushy, but informative and helpful. Customer service as it should be. Thank you for sharing this with us, we appreciate it.
Tracy
Very knowledgeable and friendly
Very knowledgeable and friendly. Super responsive and I really appreciated the time taken to talk through options and answer queries. Thank you Denise
25 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Annette,
We are delighted to hear that you got to experience the best of what we have to offer here at ActiveQuote. We believe our Health Insurance renewals service adds a lot of value, and our advisers go above and beyond to ensure you leave them feeling confident in the advice and guidance provided. Thank you for sharing this with us.
Tracy
Great customer service from Jessica
I trust this company to find me a competitive quote that meets my needs. Jessica was friendly, knowledgeable and extremely efficient. I would definitely recommend this company to do the work for you
25 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Julia,
Any customer that would use our services again after using them shows we are doing things right, which is great news. We are pleased to hear that Jess delivered a service you were happy with and that we can be proud of. Thank you for sharing this with us.
Tracy
Marvellous Madi!
Madi was efficient and patient, explaining the cover and terms. She instilled confidence. Excellent!
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Jane,
We've received your review and are thrilled to hear that you found Madi to be very helpful while dealing with your Health Insurance renewal. Thank you for sharing this with us.
Tracy
Brilliant Service from James
ActiveQuote have managed our PMI for several years now and we have always been very happy with them. This year we wanted them to help us find an alternative health insurance provider to reduce renewal costs but maintain the same level of cover. We left it late (the day before our renewal date) but James was really helpful and sorted everything out very quickly. He took us through some questions and then explained very clearly what our options were and the pros and cons of each. His knowledge, approach and personable manner made the whole experience very easy and helped us to understand everything. He made it clear that we could take our time to decide but we were happy to make our decision there and then based on how well he handled and explained everything. The next day we had switched to a new health insurance provider and everything transferred with no issues. We were both very impressed by how easy James made everything and very happy with our new policy. Many thanks James.
17 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We are delighted to hear that James more than managed your expectations during your recent interaction with us and delivered a service we can be very proud of. As an experienced adviser you were in very safe hands. James takes a lot of pride in the service he delivers and would have been aware of this review before me as I know he checks our reviews on a regular basis. We thank you for allowing James to help you with your Health Insurance renewal and for sharing your experience with us and for others to read.
Tracy
Terrible service from the Broker
Terrible service from the Broker - Does not answer emails. Have tried multiple times to make contact after the initial phone call.
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Rob,
I can only apologise for the poor service received recently. I have since spoken with the adviser and she has confirmed that she has since replied to your email. This is not our normal service standard, so for that I would like to take this opportunity to apologise.
I hope this does not stop you from using our services in the future.
Kind regards,
Tracy Carwardine
Denise D is the agent to speak to
Denise D is the agent to speak to. Very thorough and totally understands my needs - found substantial reductions with same offer of services. Well worth using Active Quote. Will definitely use again.
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Reg,
We are delighted to hear that you would use our services again. This shows that we do things right, which is to deliver great customer service by advisers who are honest and trustworthy. Thank you for sharing this with us.
Tracy
great service from george
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Emilia,
We are pleased to hear that you received great service from George recently. Thank you for sharing this with us.
Tracy
Health Insurance tailored to personal circumstances
Denise was extremely helpful and managed to take my personal circumstances into consideration when securing a quote.
24 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sarah,
We are very pleased to hear that you found Denise extremely helpful and who took your personal circumstances into consideration when providing advice and guidance. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
Used AQ for a few years now & find them…
Used AQ for a few years now & find them amazingly helpful & really very useful. My contact has been Leon & he’s simply excellent. Will use next year when my health insurance needs sorting.
19 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Roseanne,
As a returning customer we are thrilled to hear that you continue to receive great customer service, and this year that was delivered to you by our very own Leon. Thank you for sharing this with us.
Tracy
Saskia clear guidance
Saskia guide me clearly through my alternatives and patiently answered all question. Ended up with the coverage I wanted at a significantly reduced cost.
23 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon,
We've received your review and are delighted to hear that Saskia was on hold to guide you and found a policy that covered your needs at a reduced cost. Thank you for sharing this with us.
Tracy
Great service
Howard was really helpful finding a more competitive quote than I had been offered on renewal by my current medical insurer. he explained options well and was keen to ensure I got the right product and that I fully understood what I was agreeing to. Excellent service.
20 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon S Lane,
We are thrilled to hear that as a result of allowing Howard to help you, you have a policy that not only suits your wants and needs but was less expensive that your renewal. This to us is customer service at its best and as it should be. We thank you for allowing Howard to help you with your renewal and for sharing your experience with us.
Tracy
Satnam is an excellent broker
Satnam is an excellent broker, thorough and informative. He worked through all my questions amiably and clearly. He found me a policy that I was very happy with and that is the best value for money.
19 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good afternoon Sabina,
Assisting customers with their health insurance renewals is a service we are proud to offer. It allows customers to see if what they have is still best for their needs, while also checking if it's still value for money. Our advisers are here to check on those things and ensure you leave them feeling confident in the advice provided and comfortable with the policy purchased. We thank you for allowing Satnam to help you this year and for sharing your experience with us.
Tracy
Great Advisor
Mia was very helpful and patient, she scheduled the calls for when was convenient and was thorough and helpful with her answers
19 mars 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Hayley,
We've received your review for Mia and we are delighted to hear that she delivered a service you were pleased with and that we can be proud of. We thank you for allowing Mia to help you in your search for the right Protection Insurance and for sharing this experience with us.
Tracy
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