Whilst the delivery and ordering service was fine I was disappointed with the quality of the products. The apron was of far thinner material than previous versions of some years ago with the ties also... Voir plus
L'entreprise a répondu
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I mistakenly put the wrong address on my order. The Aga cook shop were extremely helpful in tracking & redirecting my purchases. So grateful, thank you.
L'entreprise a répondu
Good Service. However the book itself does not give a huge amount of guidance on oven setting to use the simmering facility.
L'entreprise a répondu
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Coordonnées de contact
Royaume-Uni
- www.agacookshop.co.uk
4,5
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well gave it five stars cannot be…
Well gave it five stars cannot be bothered with the his unnecessary dialogue
25 juillet 2026
Réponse de AGA Cookshop
Good morning,
Thank you for your review!
Kind regards,
AGA Rangemaster
Réponse de AGA Cookshop
Good morning Pauline,
Thank you so much for taking the time to leave such a positive review.
Warm wishes,
AGA Rangemaster
Good value and delivered on time
Good value and delivered on time. Website has improved making it easier to select and pay for goods.
7 juillet 2026
Réponse de AGA Cookshop
Good morning Mr Campbell,
Thank you so much for your review 😊
Kindest regards,
AGA Rangemaster
Replacement pan
Very good customer service in responding to emails and a very quick response from Aga, shipping pans immediately.
21 juillet 2026
Réponse de AGA Cookshop
Good morning,
Thank you so much for taking the time to share your feedback.
We are so happy to read that our Cookshop team have been able to support you with any queries in a timely manner.
Best wishes,
AGA Rangemaster
Spare cushion for dog bed
Easy to order online delivered quickly. Very handy to have a spare incase of accidents. Great quality.
23 juillet 2026
Réponse de AGA Cookshop
Good morning Lynn,
Thank you so much for your feedback and for advising that your order arrived quickly!
Many thanks,
AGA Rangemaster
Réponse de AGA Cookshop
Good morning,
Thank you so much for your review.
Kind regards,
AGA Rangemaster
Fantastic service
Fantastic service, item was out of stock but they emailed when it became available which was only a few days. Best price online and delivered very prompt.
23 juillet 2026
Réponse de AGA Cookshop
Good morning Joanne,
Thank you so much for your review!
Best wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Hi Anna,
Thank you so much for your review!
Best wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Good afternoon Yvonne,
Thank you so much for your review.
We are so pleased you are happy with your purchase 😊
Best wishes,
AGA Rangemaster
Aga Cookware Stainless Steel Casserole Pan
Good website, Quality kitchen equipment, good service
13 juillet 2026
Réponse de AGA Cookshop
Good afternoon Anne,
Thank you so much for your review.
We are so pleased to read that you are happy with our products and the service provided.
Kind regards,
AGA Rangemaster
Very good price
19 juillet 2026
Réponse de AGA Cookshop
Good afternoon Deborah
Thank you do much for your review.
Kind regards,
AGA Rangemaster
Induction friendly enamel
I’m very pleased with my purchase as I can use it to
make gravy after doing a roast.
I have an induction top on my cooker and the last
tin I bought did not work on it.
19 juillet 2026
Réponse de AGA Cookshop
Good afternoon Mrs Allwood,
Thank you so much for your positive review!
Warm regards,
AGA Rangemaster
Great service
Rangemaster arrived on time, great price, delivered to room as requested. Overall great service.
10 juillet 2026
Réponse de AGA Cookshop
Good morning Elaine,
Thank you so much for your positive review! We are so pleased to read of the standard of service our team have provided 😊
Best wishes,
AGA Rangemaster
The product doesn’t work
Ibought this product to clean my ceramic hob on my new Rangemaster It didn’t lift anything from the ceramic I went back to Hobrite which works
17 juillet 2026
Réponse de AGA Cookshop
Good morning Suzanne,
Thank you so much for your review, though we are sorry to read that our Chrome Cleaner has not performed as expected.
We will be sure to pass this feedback on to our Product Development team.
Best wishes,
AGA Rangemaster.
Aga oven gloves are the best!
13 juillet 2026
Réponse de AGA Cookshop
Good morning Lis,
Thank you so much for your review 😊
Best wishes,
AGA Rangemaster
Good solid frying pan
Good solid frying pan, handy that the handle detatches so you can transfer it to the oven, makes lovely pancakes
15 juillet 2026
Réponse de AGA Cookshop
Good morning Debs,
Thank you so much for taking the time to leave a review.
We are pleased to read that you are happy with your purchase!
AGA Rangemaster
I wanted some Aga bakeware
I wanted some Aga bakeware, but I live in the USA and you don’t ship here. I went to England, and tried to get my items shipped there. I brought a checked bag, specifically so I could bring home my items. I was told there was a problem with my billing address, because it was in the US. What if I had been trying to send a gift? I ended up not getting anything, because by the time it was all worked out, it couldn’t be guaranteed that it would arrive before I left.
15 juillet 2026
Réponse de AGA Cookshop
Good morning,
We are so sorry to read of the issues you have had when trying to place an order through our Cookshop website.
Regrettably, we can have issues when billing addresses are registered abroad. I appreciate our team looked to offer an alternative way of placing the order, but we understand this option was provided too late.
We are truly sorry for the impact this has had.
Best wishes,
AGA Rangemaster.
I sent for 2 navy gauntlets and…
I sent for 2 navy gauntlets and received 1 navy and 1 black.
Having contacted Aga cookshop they sent another navy one and I sent back the black one.
The quality is good but the hassle is why I only gave it 3 stars
25 juin 2026
Réponse de AGA Cookshop
Good morning Carol,
Thank you so much for your review.
We are so sorry for the mistake made when dispatching your order.
AGA Rangemaster
Réponse de AGA Cookshop
Good morning Alastair,
Thank you so much for your positive review!
Best wishes,
AGA Rangemaster
Excellent service
Excellent service. Prompt answer to a query. Very helpful and friendly. Efficient communication
13 juillet 2026
Réponse de AGA Cookshop
Good morning Liz,
Thank you so much for taking the time to leave such a positive review. We are so pleased to read that you are happy with the service provided!
Best wishes,
AGA Rangemaster
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