Whilst the delivery and ordering service was fine I was disappointed with the quality of the products. The apron was of far thinner material than previous versions of some years ago with the ties also... Voir plus
L'entreprise a répondu
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I mistakenly put the wrong address on my order. The Aga cook shop were extremely helpful in tracking & redirecting my purchases. So grateful, thank you.
L'entreprise a répondu
Good Service. However the book itself does not give a huge amount of guidance on oven setting to use the simmering facility.
L'entreprise a répondu
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Coordonnées de contact
Royaume-Uni
- www.agacookshop.co.uk
4,5
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Such high quality products..
Such high quality products..securely packaged and with me very quickly.
17 juin 2026
Réponse de AGA Cookshop
Good morning Jackie,
Thank you so much for your positive review 😊
Best wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Hi Andrew,
Thank you so much for your review!
Best wishes,
AGA Rangemaster
Good service and product
11 juin 2026
Réponse de AGA Cookshop
Dear Michael,
We're truly happy to hear you had a positive experience with our service and product. We appreciate your kind words. Thank you!
Best wishes,
The AGA Rangemaster Team
Réponse de AGA Cookshop
Dear Jude,
We're so glad to hear you received your order quickly and found the quality excellent. We truly appreciate your feedback.
Warm wishes,
The AGA Rangemaster Team
Easy to order online and delivered very quickly. …
Easy to order online and delivered within 48hours.
Oven gloves bought as a present for someone with an Aga and as I've been using them for over 25 years I knew they were ideal and just what was needed.
14 juin 2026
Réponse de AGA Cookshop
Dear Norah,
We're delighted to hear that your online ordering experience was easy and that your delivery arrived so quickly. It's wonderful to know that our oven gloves are a trusted gift, especially since you've enjoyed them for so many years! Thank you for your positive feedback.
Warm wishes,
The AGA Rangemaster Team
Excellent.
8 juin 2026
Réponse de AGA Cookshop
Dear Aileen,
Thank you for your feedback. We are pleased to hear that you are happy with your purchase.
Best regards,
The AGA Rangemaster Team
Overall very good, and good value for price
First pan I purchased had a moulding flaw in the outer coating - probably wouldn’t have affected the usability of the pan but was an annoying quality control issue that should have been spotted. Apart from that, all good - pan is a good size (28cm), but lightweight and with a good non-stick coating. Detachable handle is a big plus point (and one of the main reasons I bought this pan), ideal for use in the bottom Aga oven for slow cooking one-pot dishes. Overall I’d say the quality is a little below the Woll and Berndes pans I also use, but it has a better non-stick surface so is still a very useful addition to the kitchen.
12 juin 2026
Réponse de AGA Cookshop
Good morning John,
Thank you so much for your review.
Whilst we are sorry to read of the flaw in the finish of your original pan, we are pleased that the replacement is proving useful!
All feedback regarding quality will be shared with our Cookshop team to ensure we continue to provide the highest standard of products.
Warm Regards,
AGA Rangemaster
Réponse de AGA Cookshop
Good afternoon,
Thank you so much for your positive review 😊
Best wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Hi Gill,
We are pleased to read that you are happy with your order and that it arrived promptly!
Best wishes,
AGA Rangemaster
Fourth stainless saucepan to complete the set of brilliant pans.
I ordered a fourth Aga stainless steel pan - this time the 18cm one which was "missing" from my lineup. Like the others it's a great pan and works perfectly on my induction hob. I like that it's so easy to clean, and stacks well with the others. Delivery was within a few days which was great.
11 juin 2026
Réponse de AGA Cookshop
Hi Bill,
Thank you so much for taking the time to leave such a positive review.
We are so pleased to read that you are happy with your order and that it arrived swiftly.
Kind regards,
AGA Rangemaster
Arrived very quickly
Arrived very quickly . Original bacoglide is the best. I have tried others and they are rubbish by comparison.
9 juin 2026
Réponse de AGA Cookshop
Good afternoon Trudie,
Thank you so much for your review 😊
Warm regards,
AGA Rangemaster
Réponse de AGA Cookshop
Good afternoon Pauline,
Thank you so much for taking the time to share this review!
Warm regards,
AGA Rangemaster
Website was easy to use
Website was easy to use. I found what I wanted quickly and the purchase also arrived quickly - overall just a really good service experience.
9 juin 2026
Réponse de AGA Cookshop
Good afternoon Stuart,
Thank you so much for your review and for your positive feedback.
It is greatly appreciated!
Best wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Dear N.B.
Thank you so much for your review!
Warm wishes,
AGA Rangemaster
Ordering dificulty
Staff were helpful when orders didnt go through....thought cookshop website very unfriendly and difficult to maneuvere around.
8 juin 2026
Réponse de AGA Cookshop
Dear Anne,
Thank you so much for your review, though we are sorry to read that our website was difficult to use.
I can confirm that this feedback has been passed on to the relevant team, so that this can be reviewed further.
Best wishes,
AGA Rangemaster
Great service.
Great service.. frying pan is amazing really good quality and washes well .
8 juin 2026
Réponse de AGA Cookshop
Hi Deb,
Thank you so much for your fantastic review!
Best wishes,
AGA Rangemaster
Never got product
Never got product. Had no notification of when out for delivery and then no notification id missed any delivery. First I heard was when I got an email telling me my items had been returned due to being unable to deliver. The purchase was because a handle on my original frying pan had broken. All in all, very disappointing and now I have to try again because there are no Aga stores within 100 miles of me any more
20 mai 2026
Réponse de AGA Cookshop
Dear Fay,
We are so sorry to read of your disappointment.
Regrettably, your order was returned to us after the delivery was unsuccessful.
Our team are more than happy to assist with placing a new order, as this was refunded upon return.
We must apologise for the inconvenience this has caused.
Thank you so much for your review.
AGA Rangemaster
Réponse de AGA Cookshop
Hi Ms Livermore,
We're so glad you enjoyed our product and found it to be a great value! Thank you for your positive feedback.
Warm wishes,
AGA Rangemaster
Excellent Customer Service!
Excellent Customer Service!
I live in Canada and there is no Aga Cookshop so i try and get somewhat organized when visiting UK or transiting through to place my orders well in advance. A few weeks ago, I called the Aga Cookshop with 3 days notice... The staff helped me with my order, ensured it was delivered super promptly to Divertimenti in London where i was able to pick it up as i transited through. Can't say enough good things about the products, the staff and the help! And Divertimenti was great too as an Aga partner.
2 juin 2026
Réponse de AGA Cookshop
Hi Ms Violaine,
We are so happy to hear about your excellent experience with our team and products, especially given the challenges of ordering from Canada! It's wonderful that we could arrange such a prompt delivery. Thank you for your kind words!
Warm wishes,
AGA Rangemaster
Réponse de AGA Cookshop
Hi Gilly,
We are sorry your saucepan has not arrived. Thank you for bringing this to our attention. We have sent you an email regarding your order and provided you with the tracking details. Your order is out for delivery today.
We apologise for any inconvenience caused.
Warm wishes,
AGA Rangemaster
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