Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Voir plus
L'entreprise a répondu
Every thing went smoothly I was treated like a human not just a consumer. Reasonable interest rates considering the times we love in
L'entreprise a répondu
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Écrit par l'entreprise
Coordonnées de contact
L10, 100 Creek Street, 4000, Brisbane, Australie
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Excellent
871 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Lizzy was the lady that helped me…
Lizzy was the lady that helped me through the whole situation and made the process so easy. It was such a smooth and great process thanks so much!!
19 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Blake! It’s great to hear we were able to guide you through and make everything feel simple and smooth from start to finish. We’ll be sure to pass this on!
Highly recommended!
The application is very fast and easy. The guide was easily understandable. Highly recommended to others.
6 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review! Great to hear the application was fast and simple, and that everything was clear and easy to follow along the way.
Easy to deal with and good information.
13 mai 2026
Réponse de Alex Bank
Thanks for the review Kevin! A fast, fair and simple process is exactly what we aim for at each stage of the application, so it’s great to hear that came through in your experience with us.
Really great service
Really great service. They helped so much would definitely recommend them!!
6 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Jorja! We really appreciate the recommendation and are so pleased to hear the team made your experience a great one.
Réponse de Alex Bank
Thanks for the 5-star review Brigitte! Great to hear our fast turnaround and competitive rate hit the mark for you!
Have bought many cars through the…
Have bought many cars through the years, Alex Bank made the whole process this time round easy, quick and seamless , was a pleasure doing business with them and will do so in the future,,, 5 star rating for this company all day long
8 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Lee, the pleasure was all ours! It’s fantastic to hear we could make the process easy, quick and seamless so you could get your new car. We really appreciate your support and would love to help again down the road.
Réponse de Alex Bank
Thanks for the 5-star review Roslyn! Fast, fair and simple is how we do things at Alex.Bank, so it’s great to hear everything came together smoothly for you.
Réponse de Alex Bank
Thanks for the 5-star review Lauren! Sounds like our team made a strong impression with their speed and know‑how, which is exactly the kind of experience we aim to deliver for our customers!
Great rates and hassle free
You offer great rates and it was a simple process. Hassle free.
8 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Jim! Great to hear you found the rates strong and the process simple and hassle free from start to finish!
They where open helpful and came through
VERY VERY HELPFUL AND HONEST AND OPEN EASY TO TALK TO
8 mai 2026
Réponse de Alex Bank
Thanks for the review Edward! We’re really glad you found our team helpful, honest and easy to talk to. A human and fair approach is at the heart of how we do things at Alex.Bank!
Réponse de Alex Bank
Thanks for the 5-star review Cameron! Great to hear it was easy working with us through your broker. Keeping things simple and fair for every customer is exactly what we aim for.
Seemed to be a very smooth process with…
Seemed to be a very smooth process with minimal delays.
29 avril 2026
Réponse de Alex Bank
Thanks for the 5-star review Scott! A smooth process with minimal delays is always our goal, so it’s great to know your experience delivered exactly that.
Fast, quick and efficient
Fast, quick, efficient and an easy to use set up for people like myself who aren't too tech savy!
4 mai 2026
Réponse de Alex Bank
Thanks for the 5-star review Kayleigh! We’re so pleased you found the setup fast and easy (even without claiming to being tech savvy). That simple, human and fair experience is exactly what we aim for.
Easy straight to the point quick to get…
Easy straight to the point quick to get credit no hassles
29 avril 2026
Réponse de Alex Bank
Thanks for the 5-star review Trevor! We’re glad everything was easy and straight to the point. Fast, fair and hassle‑free finance is exactly how it should be.
Réponse de Alex Bank
Thanks for the 5-star review Julie!
Smooth process from beginning to end
Smooth process from beginning to end. Excellent rates. Very happy!
27 avril 2026
Réponse de Alex Bank
Thanks for the 5-star review David. At Alex.Bank we're happy you're happy!
Réponse de Alex Bank
Thanks for the 5-star review Kalpana!
Réponse de Alex Bank
Thanks for the 5-star review!
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