All Terrain Cycles Avis 

247
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I got First class service from All Terrain Cycles. The bag I ordered was a good price and it arrived the day after ordered it. I got helpful information about my order and the delivery. I was very hap... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Best price, bike in stock as advertised unlike many places, rapid dispatch and delivery. I paid for full build premium delivery, but the front brake cable was not secured correctly and was rubbing the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic experience with all terrain - I would highly recommend them. My partner and I took a trip to the shop to test out a couple of bikes. The staff were incredibly friendly and helpful.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to All Terrain Cycles Friday 21st Aug with my son on the intention of him ordering a new bike that is due out shortly. But whilst we where there he saw a 2027 Cube Reaction Hybrid Pro 800. The co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. aussi dans
  3. Magasin d'accessoires de vélo
  4. Magasin de réparation de vélos
  5. Vente en gros de vélos

Écrit par l'entreprise

We have been selling bikes since 1907, that's over 120 years of expertise. So if you are in the Yorkshire area why not visit our shop and browse one of the largest selections of bikes, accessories and apparel in the country. Our store has full workshop facilities for all Bike repairs and we are a Shimano Centre and specialise in the repair of Bosh, Shimano and Yamaha Ebike systems. Selling Ebikes, Road, Gravel,MTB, Hybrids , Ladies and Kids bikes - if its for a bike we stock it. With a fantastic website we offer top Brands including Trek, Cube, Giant, Liv, Amflow, Megamo, Marin, Altura, Shimano, Sram,Lazer and Leatt. We strive to offer In Store Experience to our online customers. Experience our Experience.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(247)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Top service and customer care

First time purchase from All Terrain Cycles and I was truly impressed. The service, the speed, the tracking and delivery partner all the things from start to finish made this a hassle free experience. I have to say that the sign-up gift was rather generous, and the cleaning items are essential for any bike of an amazing quality. The hand written note is always something that puts a smile on your face. All in, unboxing my order felt like Christmas came early. I could tell there was a lot of effort behind this so I would definitely look up things that I need in the future from here.

1 septembre 2025
Avis spontané
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Réponse de All Terrain Cycles

Its greatly appreciated that you recognise our attention to detail and have taken the time to share your shopping experience with others.
Thank you and we look forward to helping you with your cycling needs again in the near future.

Noté 5 sur 5 étoiles

New bike …

Got what I wanted at a good price and fast secure delivery

28 août 2025
Avis spontané
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Réponse de All Terrain Cycles

Greatly appreciated feedback Steven - Thank you

Noté 5 sur 5 étoiles

Bike Purchase

Really good company, very responsive with comms, and excellent commitment to providing a positive service and experience.
I purchased a Marin Nicassio +, which arrived from the supplier to All Terrain Cycles (ATC) with a damaged fork, the guys at ATC bent over backwards to sort the issue and kept me in the loop throughout. Superb customer services from these folks. 10/10 will do business with them again, and so should you if you want a personslised approach to your bike and/or accessories buying experience.

13 août 2025
Avis spontané
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Réponse de All Terrain Cycles

We greatly appreciate you sharing your experience purchasing a bike from All Terrain Cycles Adam. We truly believe that a genuine problem in a customers purchase journey is an opportunity for our Company to shine not disappear. We do our best to treat our customers as we ourselves would like to be treated.
Thank you for recognising this as it is sometimes overlooked by others.

Noté 5 sur 5 étoiles

Great price and delivered quickly as ordered.

Great price and delivered quickly as ordered. Needed to call them regarding a couple of issues for help and their customer service was excellent. Would definitely use again and recommend to others.

12 août 2025
Avis spontané
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Réponse de All Terrain Cycles

Greatly appreciated feedback and custom Mark -thank you

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, helpful on the phone and bike dispatched quickly after order. Arrived the day after dispatch and was well packed. Thank you All terrain.

14 août 2025
Avis spontané
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Réponse de All Terrain Cycles

You are very welcome Mary - thank you

Noté 5 sur 5 étoiles

Very well priced

Very well priced, lots in stock and easy to navigate the website. Dispatch and delivery were awesome. Order came next day. I will be using again! Thanks

6 août 2025
Avis spontané
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Réponse de All Terrain Cycles

Great to hear thanks for your feedback and valuable custom

Noté 1 sur 5 étoiles

Went to get my bike fixed because the…

Went to get my bike fixed because the battery fell out while going of a kurb, I don’t think the whole battery should come out. it took them 2 weeks to sort it out and get my battery back in my bike, then my bike wouldn’t connect and they started to blame it on my bike screen . “Look at the state of it , no wonder why it doesn’t work” even though there was nothing wrong with it.after waiting 30 minutes we got the bike working , as I thought it was over when I set off my bike had absolutely no power what so ever . DONT GET YOUR BIKES FIXED HERE. They are rude and didn’t even end up fixing my bike

4 août 2025
Avis spontané
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Réponse de All Terrain Cycles

Apologies that you are unhappy with the recent repairs to your bike. Not having your phone with the bike when it was in the workshop we could not check that it paired with your phone after this work was completed.
Upon collection this was evident and one of the Mechanics spent over 30 minutes resolving this with you.
We are unaware of any further issues after you left the store and if there were, you should have returned and we would have resolved them for you.
Our store Manger, Dan has tried to ring several times over the last few days to ascertain what issues you have, but has not managed to make contact.
Please give him a call (Tuesday to Saturday) and we get to the bottom of any issues with your bike.

Noté 5 sur 5 étoiles

Excellent service

Excellent service - will use again

3 juillet 2025
Avis spontané
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Réponse de All Terrain Cycles

Great to hear - thank you for sharing your experiences

Noté 5 sur 5 étoiles

Trek Marlin + 8

I was after a Marlin + 8 which are currently in short supply in the UK. I found one at all terrain cycles and called to discuss options. A very helpful call & as a result I ordered one from their online shop. Ordered on a Saturday & the bike arrived 5 days later, easy assembly & so far the bike is proving to be very good.

13 juin 2025
Avis spontané
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Réponse de All Terrain Cycles

Thank you for sharing your experience Andy - enjoy your new bike.

Noté 5 sur 5 étoiles

Bike turned up on time and very well…

Bike turned up on time and very well packed. It was a slight surprise that it wasn't fully built, but it wasn't difficult to assemble and within 30 minutes it was ready for action.

2 juin 2025
Avis spontané
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Réponse de All Terrain Cycles

Thank you for your 5 star review and custom.
To clarify, all of our bikes are fully set up by Cytech Techs ( gears brakes and full PDI) before despatch and in certain circumstances bars turned and front wheel removed. Great hear you had no issues with final assembly. Enjoy your cycling.

Noté 5 sur 5 étoiles

Truly First Class Service

First class service. Website is excellent & pricing is amongst the most competitive out there. I was kept up to date on my order & the few questions I had were answered promptly. In one case I received a very pleasant call back to make sure I was happy. A trip up to Saltair to meet the team & have a look around that impressive looking mill building is certainly on the cards. Thank you to all team at All Terrain Cycles.

5 juin 2025
Avis spontané
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Réponse de All Terrain Cycles

You are very welcome thank you for your kind words and custom look forward to seeing in store sometime in the near future

Noté 5 sur 5 étoiles

Very fast service

Very fast service. Needed help to set up dropper post,sent an email and received a call back from Joe who was very friendly and helpful. All resolved very quickly

28 mai 2025
Avis spontané
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Réponse de All Terrain Cycles

Thank you for sharing your experiences with our Company - we are here to help whenever we can

Noté 5 sur 5 étoiles

No trouble adding more...

Very fast efficient service at reasonable prices. And when I realised I needed to add more to my original order the process couldn't have been easier following a quick phone call.

19 mai 2025
Avis spontané
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Réponse de All Terrain Cycles

Thanks Martin - we always do our best to assist whenever we can

Noté 5 sur 5 étoiles

Excellent service delivery by All Terrain Cycles

I purchased one Bontrager Pro Quick Cleat Seat Pack in size small.
Great product, great price and fast delivery!
I would certainly recommend All Terrain Cycles. 5 stars!

15 mai 2025
Avis spontané
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Réponse de All Terrain Cycles

Your custom and 5 star review are greatly appreciated

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