only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Voir plus
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I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Voir plus
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
The staff were very helpful throughout the ordering process and I received exactly what I required. There was an issue with the delivery not arriving when the transport company said it would, but th... Voir plus
À propos de l'entreprise
- Magasin de revêtements de sol
- Entrepreneur spécialisé dans les revêtements de sol
- Fournisseur de bois
- Fournisseur de bois et de laminés
Écrit par l'entreprise
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Coordonnées de contact
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Royaume-Uni
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fair price and very prompt delivery…
Fair price and very prompt delivery with good communication.
18 août 2026
Fantastic quality product delivered on…
Fantastic quality product delivered on the date requested. Highly recommended, would definitely use again
26 août 2026
The service I received was excellent
The service I received was excellent, the staff were so helpful and friendly.
20 août 2026
Ambience Hardware Flooring
Ambience Hardware Flooring were one of the few places that sell the product I needed. They provided next day delivery, at a reasonable cost, no delivery and well packaged. Great job....thank you.
27 août 2026
Avis spontané
The product arrived in good time but…
The product arrived in good time but both containers of the wood adhesive had a thick coat on top and were therefore not easy to use, plus, this also resulted in about 10% of unusable product, which meant I had to buy a further tub of adhesive (this time from another manufacturer).
14 août 2026
Réponse de Ambience Hardwood Flooring
Sorry to hear this, if you have any issues with received products then please contact our customer service team; customerservices@ambiencehardwoodflooring.com
Excellent item and great service.
Questions were answered before I bought and the item arrived very well packed and on the day promised.
14 août 2026
Good experience
Pre sale support was good, delivery and solid oak flooring both excellent and very good value
6 août 2026
Beautiful floor, Really helpful and knowledgeable staff…
I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to look like. Recommend fitters and mine was amazing, fabulous job. A couple of queries were dealt with amazingly quickly and felt well looked after at all times. Totally recommend this company
11 août 2026
The over the phone service was…
The over the phone service was excellent. I received my products in good time. I have used the solution before and I am very happy with it.
27 juillet 2026
Really helpful
Really helpful and happy to talk on the phone too
The prices also much better than any other site for Osmo
17 août 2026
Avis spontané
My go to company for all flooring
My go to company for all flooring, great pricing and fantastic delivery
7 août 2026
The person who I spoke to was very…
The person who I spoke to was very polite. Goods arrived on the day I requested
29 juillet 2026
Great service
I ordered paint online and the following day I received my parcel. The paint was well packaged and damage free
3 août 2026
The product is fine
The product is fine, I would have given 5 stars, but the amount of packaging for such a small item was crazy!
3 août 2026
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