Andrex Avis 

What is wrong with Andrex? The latest ads are awful and if anything, would stop me buying their products.

Every other sheet not perforated properly, so won’t be buying andrex quilts ever again. 16 rolls of inferior perforation is bad enough for me. Waste of time and money

I have bought Andrex since 1974....yeah 50 years...but never have I seen such a disgusting advert as the latest offering from Andrex....it offends me, no need for this amount of clarity in a work place....awful...God only knows who thought this one up. Oh and by the way, the toilet roll she was holding? Never seen a roll that big sold by Andrex. Aldi for me in future, I don't need to be offended.

It would be zero stars if I could. I have bought Andres Supreme toilet rolls for quite some time, the large multi packs. I have noticed over the last 12 months that the rollers have got smaller both in width and depth. Then a month ago I bought a pack and with each of the rolls the sections to tire only went half the way across, so they just looked awful after use.
UK customer services no matter what time you ring says, "we are open between 9 am and 4 pm. Then hangs up" . I have rung at 10.30, 1 pm and 2 pm on different days and got the same message. Awful.

Let the roll begin it was unravelled before we got to use it.Some of it looked like a cat had been at it. By the way we don't have a cat.the roll insert was bigger than before. More expensive than other rolls . I'm going back to who gives a crap.

White toilet paper is bleached and chlorinated. Extremely toxic. Use non toxic instead now and feel different

I agree with some previous comments do these companies think the public are stupid…..they are charging more for less product…rip off Britain.
Has anyone else noticed the amount of tissue is less plus the cardboard tubes are wider/bigger so basically the higher prices are for the increased air supplied in the cardboard tube!!! Disgusting and just not fair/right….

I purchased 9 x 'Coconut Fresh - Unique 3D Wave (trademark sign) texture' Andrex toilet 'tissue' and there was nothing unique about it. I would have placed this product somewhere in our local store for 4 x rolls for £1.

The unique 3D structure still needs to come to me as the paper is so thin and there is so little on the roll that surely something went wrong within their research??

Anyway, sent a letter raising this experience with Andrex.. they may get back to me or they could just take the [...]. Fill in the gaps as you see fit!! :)

Quality product which doesn't exist anymore! 9 rolls of shredded paper - seriously????? Every roll is a reject - not one piece in tact at all and impossible to try their contact us page. all that does is ask me to subscribe. Rubbish product.

Thank you, thank you, thank you Andrex Quilted. After a Covid filled Christmas I can at least say my nose has remained intact after days of virus, and Andrex toilet rolls. Soft, soft, soft 🤒😷🤧

I’ve always bought Andrex toilet paper in the past but it’s so thin now. Definitely not worth the price so I am changing to Lidl toilet paper. Their quilted paper is a bit thicker and is less expensive. Every penny counts these days.

Andrex classic is rubbish. I think Andrex have attempted to make the thinnest toilet paper and then tried to make it even thinner. What has gone wrong? Avoid this product spend your money else where.

Paper very thin and see through. Fingers go through it!!

Andrex quilted toilet rolls are absolutely awful. Soft??? No way!! They feel more like pieces of printer paper than soft toilet tissue. Huge cardboard tube inserts that make the roll seem much bigger when in fact they are not. Altogether very unpleasant and way too expensive! What has happened? Andrex used to be the leading brand.

The latest batch of Andrex 'Classic Clean' are imperfectly perforated - meaning increased waste and expense. When trying to communicate this through the Andrex website: (a) it was impossible to attach photos and (b) there was no 'send' button - one was constantly asked to write it again, meaning that one gave up. Was this intended?

One star is one too many for Andrex. Shrinkflation at its best. Bigger cardboard inner tubes. Less sheets of toilet roll. And a larger price tag! Nice one Andrex! Absolute grifters!

Andrex classic clean toilet rolls are very thin and narrow.I couldn't believe how rubbishy they are.No point claiming green credentials when need lots of sheets to avoid fingers going through.Supermarkets own brands are much better .So disappointed I actually rang their customer service to complain.Reassured its not just me who think the quality has gone down a lot

I have always bought Andrex toilet rolls but the new Classic Clean Mega rolls are appalling quality. They are so thin and poor quality that they are embarrassing to have inyour bathroom!! I won't be buying again

Andrex Classic Clean toilet roll have changed they are now thinner than the cheapest rolls and shed bits which stick to you. There are bits on the outside of brand new rolls. Having always bought into Andrex quality i will be changing my loyalty from now on as it is no longer better than cheaper products. Disgusting!

People think that just because they're a top branded name, they are getting the best quality, WRONG. The cardboard tubes have got thicker, and one of their supposed superior quality ones, ( in the purple packaging )is nowhere near as thick and quilted as it used to be because they're only 3 ply now. Always check the ply. Even their lowest standard one is only 2 ply, yet most people don't realise. Wake up people, and don't let these greed filled companies rip you off.